Pathetic service
Extremely disappointing experience at the Pizza Wings outlet in Sector 37, Faridabad. I placed an order but never received it. When I approached the person at the cash counter regarding my missing order, instead of helping, he was rude, arrogant, and completely unprofessional.
He told me that it was his job to mark orders as “Picked Up” and said, “Take it if you want, otherwise leave. I don’t care. Many customers like you come here every day.”
This kind of behavior is unacceptable. Not only was my order not delivered, but I was also treated disrespectfully when trying to resolve the issue. Customer service seems to be non-existent at this outlet.
I strongly urge the management to investigate the staff behavior at the Sector 37, Faridabad outlet and take corrective action. Customers deserve respect and proper service, not excuses and arrogance. Very poor experience and highly disappointing.
He told me that it was his job to mark orders as “Picked Up” and said, “Take it if you want, otherwise leave. I don’t care. Many customers like you come here every day.”
This kind of behavior is unacceptable. Not only was my order not delivered, but I was also treated disrespectfully when trying to resolve the issue. Customer service seems to be non-existent at this outlet.
I strongly urge the management to investigate the staff behavior at the Sector 37, Faridabad outlet and take corrective action. Customers deserve respect and proper service, not excuses and arrogance. Very poor experience and highly disappointing.
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Had a very bad experience
Okay so usually I order from zomato and never faced such issues of missing items.
I ordered from their app and they didn’t send the dip. When I enquired after delivery they said they will do something.
Called them in the morning, the customer executive said ₹30 ka hi dip hai , koi baat nahi next time bhej dege.
I said i wanted refund, she said vaise banta toh nahi hai refund dena.
That’s when i lost it and started abusing her and she started abusing back.
Still haven’t received my refund.
Beware before ordering because they are frauds.
I ordered from their app and they didn’t send the dip. When I enquired after delivery they said they will do something.
Called them in the morning, the customer executive said ₹30 ka hi dip hai , koi baat nahi next time bhej dege.
I said i wanted refund, she said vaise banta toh nahi hai refund dena.
That’s when i lost it and started abusing her and she started abusing back.
Still haven’t received my refund.
Beware before ordering because they are frauds.
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Burnt food
Ordered pizza and other stuff yesterday. The delivery experience was very bad. First order was Order cancelled after half an hour and then delivered on request. The quality of food delivered was very bad. The mushrooms and olives in pizza were burnt. Pizza half cooked. Very disappointing food delivered on
Holi. Festival spoiled and money wasted.
Holi. Festival spoiled and money wasted.
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Late delivery and cold Pizza
I am writing to express my disappointment with my recent order. The delivery arrived significantly later than the promised time, which caused inconvenience. Moreover, the pizza was cold upon arrival, which affected the overall quality and taste of the food.
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Very disappointing experience. Delivery took almost double the promised time. When the order finally arrived, ketchup was missing and the pizza was completely cold, not fresh at all.
Worst part is the lack of basic quality control. Totally unacceptable. Would not recommend.
Expecting better service — and a refund for this order.
Worst part is the lack of basic quality control. Totally unacceptable. Would not recommend.
Expecting better service — and a refund for this order.
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