useless services and staff behaviour
Response from developer
Dear imaadi_7, It sounds like you had a really frustrating experience with your order, and we completely understand how disappointing that can be. We strive to ensure our food is served hot and on time, so it's concerning to hear that this has happened more than once. Your feedback about our app and service is important to us, and we'll definitely take a closer look to improve. Thank you for sharing your thoughts. Please share more detail with us to improve on this - Your Contact No, Ordering Restaurant at guestcare@rominus.co.in
Staff let’s the store down
Response from developer
Dear It’s Yogi, It sounds like your experience with our staff and wait times was really frustrating, and we completely understand how disappointing that can be. We strive to serve our burgers and pizzas in a timely manner, so it's concerning to hear about the delays you faced. Your feedback about customer care is also noted, and we’re committed to improving our service. Thank you for sharing your thoughts with us. Please share more detail with us to improve on this - Your Contact No, Ordering Restaurant at guestcare@rominus.co.in
Worst app interface
Response from developer
Dear Sherrtaly, It sounds really frustrating to not receive your order and have issues with the payment. We take this seriously and want to ensure everything gets sorted out for you. Thank you for bringing this to our attention, and we’ll work on resolving it as quickly as possible. Please share more detail with us to improve on this - Your Contact No, Ordering Restaurant at guestcare@rominus.co.in
Worst Delivery Platform
Response from developer
Dear SANDARBH DUBEY, We're really sorry to hear about your frustrating experience with us at Rominus. It’s disappointing to know that your pizza arrived cold and that the communication was lacking. We understand how important timely updates and hot food are, and we’re taking your feedback seriously to improve our service. Please share more detail with us to improve on this - Your Contact No, Ordering Restaurant at guestcare@rominus.co.in
Worst service and cooking
Response from developer
Dear Used too Customer, Thanks for sharing your thoughts with us. We’re sorry to hear that the stuffing in your dish didn’t meet your expectations and that you felt the balance was off. We’re always looking to improve, so your feedback is really helpful. We’ll definitely take a closer look at our portions to ensure a better experience next time. Please share more detail with us to improve on this - Your Contact No, Ordering Restaurant at guestcare@rominus.co.in









