Rominus Pizza User Reviews

Rominus Pizza
Rominus Pizza
Taksharya food works private limited

Customer Experience

Positive experience20.0% of reviews
Neutral5.5% of reviews
Negative experience74.5% of reviews

~ Based on 55 written reviews from the US App Store.

Is Rominus Pizza Safe?

Not enough ratings yet to assess Rominus Pizza.

Is Rominus Pizza Legit?

Rominus Pizza appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Rominus Pizza is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst Delivery Platform

I have been realy frustating and bad experience with Rominus, I ordered pizza and other stuffs from Rominus, Crossing Republic Shahberi Outlet to my home which is 1.5KM far from the outlet, Still it took more than 1.5 hrs to delivery the food and pizza was literally cold as it seems like it was baked 2-3 hours ago. I got no proper response from support, no proper tracking available in Rominus application it shows only Order Packed no GPS tracking no delivery executive updates. I promise it's my last time that I ordered something from Rominus
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Response from developer

Dear SANDARBH DUBEY, We're really sorry to hear about your frustrating experience with us at Rominus. It’s disappointing to know that your pizza arrived cold and that the communication was lacking. We understand how important timely updates and hot food are, and we’re taking your feedback seriously to improve our service. Please share more detail with us to improve on this - Your Contact No, Ordering Restaurant at guestcare@rominus.co.in

Worst service and cooking

I feel did not get proper training. Either provide good offers to customers but not on the basis of compromising the quality. I eat 90% of the bread and only 10% stuffing was there. That’s it. It’s time to Install the app.

Response from developer

Dear Used too Customer, Thanks for sharing your thoughts with us. We’re sorry to hear that the stuffing in your dish didn’t meet your expectations and that you felt the balance was off. We’re always looking to improve, so your feedback is really helpful. We’ll definitely take a closer look at our portions to ensure a better experience next time. Please share more detail with us to improve on this - Your Contact No, Ordering Restaurant at guestcare@rominus.co.in

Awful experience

I’ve order for first time today but this is really annoying. It’s been 2 hours now but my order not delivered and when I am trying to call customer care no one is picking up my call

Response from developer

Dear Nidhisinghmewati, It sounds really frustrating to wait for your order and not be able to reach anyone for help. We completely understand how annoying that can be, especially when you're excited to try us for the first time. Thank you for sharing your experience with us. Please share more detail with us to improve on this - Your Contact No, Ordering Restaurant at guestcare@rominus.co.in

Fraudsters

They are running a scam. I placed an order at 7:41pm and it’s 9:41pm and it still shows that the order is packed. Tried calling them but their contact number starts woth +7 also tried reaching out to the outlet but no response. It’s a prepaid order and I’m pretty sure I’ve been scammed.

Bugs while logging in.

Even when i am filling totally right otp digit by digit, it is still showing- incorrect OTP, I am very frustrated with it, what should I do to Register? What's the Solution of this glitch? Team Rominus! I request you to please fix this Glitch ASAP!

Not even able to login

I am writing to report a persistent issue with the app. For the last 4–5 days, I have been unable to log in to my account.
Every time I attempt to sign in, the app stays on the same screen and does not progress further. It appears to be frozen or stuck in a loop. I have already tried multiple times over the past few days without success.
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Worst experience

Didn’t delivers on time .. tskes too much time to deliver

They Take orders and don’t deliver

Very 3rd class app , i have place 2 orders and non of delivered . Total ship app

Bugs

Poor app. No proper tracking and offers are not useful at all.

Can be best

Delivery boy kabhi tomato catch up lekr aate hain or kabhi nhi toh please apni policies clear kijiye ki tomato catch up dena hai ya nhi dena hai jisse costumer apna arrangement kre abhi ye Bina tomato catch up k pizza kese khaya jaaye ?

Delivery

Staff behaviour is not good
They didnt deliver order on time and not following the guide lines of app
This app is useless and idle

Food delivery

Nice service and food

Response from developer

Dear enayaaakhan, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed both the service and the food at Rominus Pizza and Burger. Our team strives to provide a wonderful dining experience, and we're glad to know that we hit the mark. We hope to welcome you back soon for another delightful visit! Thank you.

Best quality pizza

I have order the pizza the taste is amazing compare than Dominos and Pizza Hut duo is so fresh and lovely 10/10

Response from developer

Dear Ashish Datley, We're thrilled to hear that you enjoyed our pizza! It means a lot to us that you found it amazing and fresh. Thank you for choosing Rominus Pizza and Burger, and we hope to serve you again soon! Thank you.

Late pizza third class pizza pizza same ka time 2.30 hours

Tum logo se pizza time pe nhi Diya Jata to band kar do isko public pagal hai hum jase log pagal hai glti karte hai inse le ke is se acha dominos hai 30 min only sab log isko 1 star do

About Staff and delivery

Usually I don’t write an review about any app , but this is my first time and im here just for my mental peace, I ordered something through this app at 7:09 PM and it confirms at 9:28 PM , and at the end I receives an call from staff saying- we can’t deliver your order.
(i dont use English as my primary mode of communication)
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Response from developer

Dear Aaruwu, We're sorry to hear about your experience. We appreciate you taking the time to share your feedback with us. We will ensure this is addressed internally to prevent similar occurrences in the future. Your satisfaction is important to us. Please share more detail with us to improve on this - Your Contact No, Ordering Restaurant at guestcare@rominus.co.in.

Does not work

Too much time to load basic interface

Excellent

Great product and service

Response from developer

Dear Narender shekhawat, Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you.

Worst app totally scam

I ordered a pizza, and it took over an hour to arrive. The staff kept lying about the order status. This is the worst app I’ve used — you’re trying to imitate Domino’s, but you can’t match their service quality. You should be ashamed of misleading customers like this. A wolf in a lion’s skin can never be a lion. Stop making false promises of 11 or 25-minute delivery if you can’t keep them.
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app really lags

you should approach a good web developer

Bad

Very laggy app UI of the is outdated and one can’t track where is order is and their service is also very bad they take atleast 1 hour to deliver an item even if it’s 2 km away