PlugShare User Reviews

Customer Experience

Positive experience53.8% of reviews
Neutral9.2% of reviews
Negative experience37.0% of reviews

~ Based on 873 written reviews from the US App Store.

What users say

Is PlugShare Safe?

PlugShare: Charging Stations appears safe based on user ratings. AppsHunter Safety Score for PlugShare is 94/100.

This assessment is based on 140,663 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
2.7% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 140,663 App Store ratings for PlugShare.

Is PlugShare Legit?

PlugShare: Charging Stations appears to be a legitimate app. AppsHunter Legitimacy Score for PlugShare is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

PlugShare

Very useful app. Shows all charging points, unlike other apps that only show their charging points.

Suboptimal

The Sofitel has very poor charging options. I rang the hotel to ask about the chargers but they gave the wrong info. It is NOT a Tesla brand charger but the reception thinks it is. There are only 2 and they are very slow. People use them overnight so there is no option once a car is plugged in. They will not be getting off. The parking costs $50 overnight so you are better off sourcing your parking and charging elsewhere if you have an EV and are staying at the Sofitel.
Show more

Slow app

By the time it tells you where a charger is you’ve already passed the turn off for the charger

Level 2 Charge Access

Information on your website is incorrect! Spent hours trying to find the sites listed on your maps only to find they aren’t there! I didn’t get the memo!! Why can’t you give accurate information? Seems like you’ve your map shows e- bike charging stations— not level 2 Charging Stations for my BMW hybrid!!
Show more

Never Helpful

Doesn't find any chargers when I know they exist

Not dependable

Fails to find Tesla chargers despite my filter parameters requesting Tesla. We had better luck using Tesla app or Google maps.

Useful information on chargers

I wouldn’t drive without this app

A couple of things would make it perfect.

I’m thinking of getting an EV, and this app came highly recommended by my friends who have one. There are two things I think it needs:

1) Allow me to use the search bar while making a Trip. If I have a planned hotel, I should be able to add it so I don’t have to switch apps to map to it.

2) Let me add an adapter to my car’s profile. If I have a J1772 vehicle, the app should give me an option to not filter Tesla if I have a NACS adapter.
Show more

Great App

This is by far the best app for finding chargers that I found. Even among the brand specific apps, this one still has head and shoulders about the rest.

Great app

What a fantastic app for EV drivers. Very happy , trip planning is so easy 👌🏼

Never failed

Awesome app and has been a game changer, dont know what ild do without it.

EV built in

Better than any built in EV map

Useless App

Absolutely terrible app when you actually need a charger. It repeatedly directs you to charging stations that are unusable or, even worse, don’t exist at all. When your battery is critically low, bad information like this is unacceptable. Completely unreliable.

So bad

Ok so so bad

The Essential Must-Have for EV/PHEV Drivers Everywhere!

I have been using this app for the past three years (albeit I’m not an OG user from when the app first launched) and it’s been nothing but great and extremely helpful for me when I got my first EV, a Nissan Ariya, and used public charging stations. I have always checked in to every single charging stations to help other users who need a charger charge their vehicles. I now drive a Tesla Model 3 and I have a level 2 charging station at my home I use to charge my car, but every single time I have use a public charging station whether it’s level 1 or 2, DC fast charging, or using a power outlet, I will religiously check in to that station to help out other users who are in need to find and use a public charger.
Show more

Confusing

App is difficult to navigate.

Great, but …

Please consider that NACS no longer means “Tesla”. More and more non-Tesla have adopted the standard. For example, when I find an EvGo station with NACS, it says “NACS (Tesla)”. That implies to a new EV owner that the site is for Tesla cars, solely. I suggest a toggle in the search filters for NACS, and checkbox for “I own a Tesla”. That way actual Tesla owners can see all NACS sites, including *Tesla exclusive* Superchargers or “destination” sites. Then drivers with non-Tesla NACS can see both 3rd party NACS as well as Tesla sites that they are allowed to use. It’s also helpful to see NACS without any Tesla branded sites simply because Tesla sites are often congested or have short cables. I realize this can be mostly achieved using the existing filters but sometimes it’s complicated and/or buggy. Sorry to sound critical —I’m a big fan of PlugShare and pay for the premium version. Thanks for reading
Show more

Totally essential for EV drivers

PlugShare is a totally essential app for EV drivers. Charge locations can be in all sorts of places, and do not follow the same position logic nor signage as a petrol station. Thank goodness for PlugShare !

How long?

Work in progress chargers around my home are 7 for the past 3 months, when are you gonna make them available?

Unnecessary personal Data Gathering

I shouldn’t need to create an account to plan a trip; I know it’s just to gather data to sell so that I can receive an ever increasing amount of spam and scams