PlushCare User Reviews
Customer Experience
~ Based on 615 written reviews from the US App Store.
What users say
Summarized from real user reviews of PlushCare. Based on 144K reviews and a 4.9/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Medical app.
Positive things
- 🚀Quick and responsive care
- 👍Excellent doctors
- 💡Convenient telehealth appointments
- 🚑Able to get care quickly
- 🏠Can get care from home
- 💰Affordable compared to urgent care
Negative things
- 🐛Technical issues with video calls
- 🕰️Long wait times to reach customer service
- 💳Difficulty getting refunds or resolving billing issues
- 🚫Doctors unwilling to provide certain treatments
Is PlushCare Safe?
PlushCare: Online Doctor appears safe based on user ratings. AppsHunter Safety Score for PlushCare is 98/100.
This assessment is based on 144,378 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 144,378 App Store ratings for PlushCare.
Is PlushCare Legit?
PlushCare: Online Doctor appears to be a legitimate app. AppsHunter Legitimacy Score for PlushCare is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
My wait? Almost nothing. Where? At home. The doctor? Fantastic. Prescription written in minutes.
Does not accept multiple insurance cards at the same time
Doctor was great. She listened and was very helpful for me and my particular situation.
Dr. France was absolutely wonderful! If you are looking for a physician- he is a great choice!
Working night shift makes it hard to get to a doctor or even an online one sometimes. They have later timed appointments that worked well for me. I was free from 10p-2am but the only time available for the doctor I selected was at 12:15am. Not a problem just have to wait some. The doctor messaged me at 11:20pm saying he was available if I wanted to do it now or said I could wait, which I liked because I wanted an earlier time anyways. Took about 5 mins if that, but not because he tried to rush me. I gave my symptoms and informed him I live with someone who had strep throat as well. He was able to get me a prescription for an antibiotic. Quick and efficient. Will use again.
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Ive been using PlushCare for years now and have always had a great experience with PlushCare doctors. Their kindness and caring comes across clearly. It’s easy to use and affordable. I would recommend PlushCare to everyone!
Dr. Ross was very professional kind and respectful of my medical problem. Wonderful PHONE side manner , I will definitely be choosing her as my regular provider from here on out.
I have been seeing a provider through plush care regularly for almost a year for medication refill support. It doesn't take the place of some in person or PCP issues, but for medication refills it's been easier and more financially feasible than any option I have (even through insurance). My Doctor is thoughtful and thorough and I feel like my feelings matter! Lastly- it's actually cheaper for me than my copay with insurance (though I think they take most insurances)
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Great app very convenient and helpful
This dr was wonderful he listened to my wants and needs and fulfilled my expectations. Thank you
Professional, knew exactly what to ask and thank you he was available on my time.
This telehealth care has truly saved my life. I recently lost access to health care insurance, so when I need a refill on my prescription, plushcare is able to get me in very quickly. The doctors are very nice and helpful as well as super quick.
As a mom of 2 busy teens I love the convenience of an online doctor. I’ve been seeing Dr. Barbee for about 2 years now and she is always friendly, caring, listens to what I have to say and has been very helpful for my medical needs. I highly recommend Dr. Barbee & the PlushCare team.
Dr. Cassandra Wooten makes me feel more comfortable than any other Primary Physician I’ve ever had. Her personal approach and willingness to share information that benefits me personally goes above and beyond anything I could’ve expected. She understands my fears and coaches me past them, so that I can be my healthiest Me. I Adore her. 💛
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Can’t get them to do anything right there’s no point of going through this app for a primary care physician appointment it’s all a scam might be worth it for other things, but not for medication
This platform has literally saved my life!
I used PlushCare for a medical visit. I was able to book within an hour. I spoke with a doctor who prescribed medication immediately. They are very nice & accommodating. I will definitely be using them again for any medical needs. I highly recommend PlushCare.
My Dr is amazing
It was super quick, easy to set up and the visit was nice and to the point! I love this service!!!!!!!!!
Firstly, setting up an acct/appt was extremely simple and straightforward. Secondly, Dr. Besch was excellent. A perfect combination of personable and professional. He was transparent with a clear goal of how to move forward as well as what to look out for and a ‘pivot plan’. Very very helpful. Thank you Dr Besch!
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