PNC Mobile Banking User Reviews

Customer Experience

Positive experience50.5% of reviews
Neutral6.9% of reviews
Negative experience42.6% of reviews

~ Based on 2,217 written reviews from the US App Store.

What users say

Is PNC Mobile Banking Safe?

PNC Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for PNC Mobile Banking is 96/100.

This assessment is based on 2,006,268 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 2,006,268 App Store ratings for PNC Mobile Banking.

Is PNC Mobile Banking Legit?

PNC Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for PNC Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Why would you do this!

Who thought it was a great idea to force people to upgrade their phones in order to have access to their banking app!! FIX IT PNC!! You are isolating people and that is not OK 👎

Support old phones

You just gave up on people with older phones. I can’t use the app. You should still support them.

Horrible service

Poor management, bad service-
Even simple easy to use programs the PNC bank makes them either impossible to use or so difficult it takes longer than it should.

Easy Peezy

Sending money has never been safer, easier or quicker than Zelle with PNC Bank. Love it!!

New update.

This new update has significantly slowed down the login process of this app. Please put back to the way it was.

Quickly Becoming Worse

PNC Bank used to be great. It has fallen behind other banks. The biggest fallout is their mobile app. They have made transactions with other banks really difficult through their third party Zelle. Very lame.

Review

I liked the old app better this one is difficult to navigate

Great App !!!!Easy to navigate love it 👍

Absolutely Love this App.Easy and secure

Zelle

Very easy to send money to family. In their accounts within a few minutes

Helpful

Every other bank I’ve had sucks donkey dixs this one rocks

Review

The change from First Bank to PNC has been frustrating, stressful, cumbersome and altogether unpleasant. Not a happy customer!

Convenient and Efficient

When you have cash events Zelle allows you to be cash ready without delay. It makes everyone happy.

Me encanta

Todo bien solo lo que me cobran por manejo de cuenta por mes es lo que no me gusta

This app lags

Every time I open this app it lags and it takes forever to load. I also have a capitol one account and that app works way faster to open and it doesn’t lag

Love the PNC mobile app

One of the most user-friendly money mobile app I have used.
The only thing I don’t like about it is the inability to modify auto care for credit card payments.
For some reason, Maen just stopped on its own, costing me late fees. I was told I have to go on the website and reset to auto pay. Would’ve been nice to be able to do it on the mobile app. Hope they fix it and figure out any bugs which I think led to my auto pay cancellation, because I sure did not do it.
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Up coming update pls

When I send money I need a confirmation text like FirstBank did

System down

This morning, I tried to send payment to one of my business providers, and the system did not work and it did not give an explanation as to why my payment would not go. I called online banking, and there was no response this cause me to feel very insecure as the weather my payment was going or being transacted and I didn’t know and so I was sort of really wondering if multiple payments were going and I was not aware of it. I think your customer service was lacking in disrespect because later on this afternoon I was able to send payment to one of my providers. I hope this can be corrected in the future so that users can know if there is an issue with connectivity or it’s an issue with your online banking thank you and have a great weekend
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Best Bank

Honestly, nothing compares. It is the best

Great Experience

I am never disappointed when needing an explanation or support when needed in a personal banking question or using the Mobile Banking application. Great customer service!

El mejor banco

Siempre me ayudan con alguna pregunta o problema que allá ! Son muy amables y hablan dos idiomas al servicio al cliente !!!!