PNC Mobile Banking Reviews: Is It Legit?

Customer Experience

Positive experience45.9% of reviews
Neutral7.7% of reviews
Negative experience46.4% of reviews

~ Based on 2,846 written reviews from the US App Store.

What users say about PNC Mobile Banking

Is PNC Mobile Banking Safe?

PNC Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for PNC Mobile Banking is 97/100.

This assessment is based on 2,082,621 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 2,079,402 App Store ratings for PNC Mobile Banking.

Is PNC Mobile Banking Legit?

PNC Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for PNC Mobile Banking is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Too many updates

I have to update pretty
Much every time I use it. So annoying and inefficient

Deposit

No instant deposit off money apps

Memo

I can’t use the memo

Electronic Zelle

Payments are capped at $1000

1st time

For first time, this is a horrible experience. It would not let me just go from the laptop. I have to use my phone and this is horrible.

transfer

So easy

This update is garbage; it’s useless.

This update is garbage; it’s useless.

DONT USE

I have literally been on the phone with them over 7times 7 TIMES in one day cause they keep putting security blocks on my card and when I transfer money into my savings they put a hold on it for 5 DAYS cause of “suspicious activity” HOW IS PUTTING MONEY IN A SAVINGS SUSPICIOUS?!?! DONT USE GO TO ANOTHER BANK IF YOU ACTUALLY WANT TO USE YOUR MONEY
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Excelente

Muy bueno

New update

App was rock solid before the new update. The new app is UX wise a backward step and can’t do basic tasks like Zelle with memo, it works with default memo but u can’t update it

Zelle does not work for LLC owners

PNC Band’s third party Zelle partner is difficult and slow to work with. I am unable pay my subcontractors on time. FirstBank had much much better, faster Zelle functionality. I recommended business LLC owners to find another bank.

Card never came in

I lost my card. Wanted to replace it…. That was literally three weeks ago, 15 business days and it still hasn’t came in. Now I have to go to the bank in person to see what’s going on. I patiently waited for nothing since there’s no tracking. Other than that it’s a good app & bank

Good

Very nice

Last update dropped this app to a 1

I have really liked this app but with the last update it removed my credit card and all the information on it off it. Now I cannot make the payment to it from the app. Now this app looks like the other app that they had. That I did not like!

An Amazing Banking System

So happy I found PNC. I’ve been with for more than a decade. Thank you for your professionalism, knowledge, and kindness. Rock on!

About Zell Transfer

It won’t let me put a memo ?

How much is too much?

Not really feeling the new format - too busy. Not time-effective or senior-friendly at all.

Viewing/Paying credit card is much worse

This update is terrible. I don't see my cc balance on the same page as my bank accounts. I have to click multiple times to see it. And, paying it is very clunky. Do better PNC.

Best Bank ever

I love PNC is always efficient. Online banking and branch service is always the best. And when I called customer support they are always nice and helpful. Today my representative was Orlando and he was great!!

Service charge not refunded

I was charged a service charge wrongly but not refunded back