Pocket is the best
The best bank 🔝🔝
If you need a bank I can guarantee you be happy with pocket!
If you need a bank I can guarantee you be happy with pocket!
Don’t recommend
No communication or explanation why my account keeps getting put under review every penny I have is in this account and a have 4 kids absolute joke 4 day now with no money and this isn’t the first time this has happened
Solid
I’ve been with them for 7 years and never had a problem.
Pockit
I have been unable to use this bank for 2 weeks and it’s been under review and they haven’t done nothing about it there is no customer service I do not recommend
Terrible
They've taken the pin section away you have to wait days for a human to talk to you
They take money from your bank account
Just like that without any warnings or approvals your money will just start missing from your bank account. Lisa in the chat will just ignore you or close the chat and they will not refund you the money. Pure scammers
DO NOT BANK
Your funds are Not safe!
Terrible unprofessional service , I have had funds sent yesterday to my account and still haven’t received them 1 working day later and I was promised contact by “email” not even a message. I haven’t had any contact by anyone , I have rent and bills to pay today and this has left me in a situation of financial stress. DO NOT USE!
Terrible unprofessional service , I have had funds sent yesterday to my account and still haven’t received them 1 working day later and I was promised contact by “email” not even a message. I haven’t had any contact by anyone , I have rent and bills to pay today and this has left me in a situation of financial stress. DO NOT USE!
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Stole my money
I was receiving my student finance loan into my pockit account, randomly they started to do checks on my account which I understand they have the right to do that but what I don’t understand is how it has been over 2 weeks now, I sent all the relevant documents they needed the next day and I still have zero access to MY money I’m due to go on holiday next week and don’t know what to do with all my money being kidnapped by this stupid so called bank.
!!!!! HIGHLY RECOMMEND TO NOT DOWNLOAD THIS APP !!!!
!!!!! HIGHLY RECOMMEND TO NOT DOWNLOAD THIS APP !!!!
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Aplication in check
I need an assistance
Awful service
If there was an option for negative stars I would use it!
Awful
8th time in as many months they have stopped outgoing transfers for “review”.
This time however when on chat, I asked how to make a complaint about the situation and the chat was automatically ended.
Will now not answer any chats or respond to emails.
As a whole, previous customer service was ok but this times it’s been appalling.
No further forward with my payment, held my funds and won’t reply.
Not ideal for a financial service. I will be posting the correspondence and experience on every review site to warn people of how you handle and hold peoples money then refuse to contact when ask questions
This time however when on chat, I asked how to make a complaint about the situation and the chat was automatically ended.
Will now not answer any chats or respond to emails.
As a whole, previous customer service was ok but this times it’s been appalling.
No further forward with my payment, held my funds and won’t reply.
Not ideal for a financial service. I will be posting the correspondence and experience on every review site to warn people of how you handle and hold peoples money then refuse to contact when ask questions
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Customer service
I’ve been trying to sort out a contract with three mobile and the payment details don’t work from my card and when I question Pockit about it they say they said should be any problem to try again so that’s what I did and now they same problem! When I speak to the Ai chat they said they’d be in-touch by email but I’m still waiting for it
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Great
Great easy banking defo recommend
This apps is a scam
Complete scam. They take money of you for making transactions and they also don’t offer the £50. Stay clear from it
Contacting Support
Unable to talk to anyone and the use of the Bot is hopeless
No possible to speak to live agent
Problem not resolved .
Very disappointing system should be improved
No possible to speak to live agent
Problem not resolved .
Very disappointing system should be improved
Account restrictions
Worst services ever,can keep you stranded for months
Account review
The card is constantly gettin blocked
N
Hopeless
Very expensive high fees
Horrible bank don’t even allow to use for normal use to see a couple of small transfers and asked me twice and blocked twice because if I use money or transfer money without leaving any options to use my own money which cost me a very difficult one week
