PoP by BrightHR User Reviews

Customer Experience

Positive experience61.0% of reviews
Neutral6.8% of reviews
Negative experience32.2% of reviews

~ Based on 59 written reviews from the US App Store.

What users say

Is PoP by BrightHR Safe?

Not enough ratings yet to assess PoP by BrightHR.

Is PoP by BrightHR Legit?

PoP by BrightHR appears to be a legitimate app. AppsHunter Legitimacy Score for PoP by BrightHR is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very good app

I find Bright HR pop app very useful for my Autism training business including mileage.

Response from developer

Hi, thank you for taking the time to share your feedback with us! We are thrilled to know that you find PoP very useful, we will be sure to share your comments with our developers. The BrightHR Team.

Frustrating

Kicks you off the app every week and doesn’t save your bright login to open it up again. Doesn’t seem like this is a security feature though as you can come and go as much you please until it then logs you out permanently. Good other than that

Response from developer

Hi there! Thank you for taking the time to share your feedback with us, comments like yours are incredibly valuable to us. We are really sorry to hear that you have been experiencing some issues with PoP - this sounds really frustrating. Whilst we are happy to know that the app is good other than the aspects that you described, it is important to us that we review your comments and ensure the app is working as you need it! Please ensure that you app is updated to it's latest version, but if the issue persists please do not hesitate to reach out to us at support@brighthr.com. The BrightHR Team.

Frustrated

Please fix this app. I use it because I have too. The company pays me in their time to do it, which means you are costing them money every it freezes, locks up, and I have to delete and re-install because of the constant spinning wheel! Latest iOS etc all updates your other products seem fine.

No stars

Can’t change a completed expense once completed but denied and couldn’t rate the app no stars

Easy to use and it’s free

Very few things in life are free but this free expenses and mileage app does what it says on the tin it works great

Its ok

I can’t adjust inputs.

It’s rubbish

Incredibly poor piece of software very bitty postcode look up is really diabolical shall I go on?

Sophia

This is so much easier , I was sceptical at first
It was a positive change

Expenses category and mileage

I can’t change the expense category once submitted. Also want to set default category to something other than ‘other’.

Can’t put in mileage rate for electric cars.

The reading of pdf files frequently doesn’t work

Can this be fixed at some time in the near future

Ridiculous

Too many apps on my personal phone, not happy to be using this app

Bright

Not had a chance to use it for very long so cannot give a balanced view but, seems pretty easy to use so far

Response from developer

Thanks so much for leaving us a positive review. It is always excellent to hear from customers about how much of a difference our technology makes to their business.

Failing to submit

Seems very buggy since a new update. Takes several attempts to get the expenses to submit and then some appear to submit even though a failure message was shown.

The submit feedback doesn’t even have a submit button….

Good when it works - hardly works!

Every few weeks I have to install and uninstall and install etc

Fann Tass Tikk

Fabulous simple, effective straightforward easy to use app

Mileage

Very rarely correct. Likely due to large post code areas. Also not enough lines for a round trip with many stops

Suggested improvements

We live and work in rural Scottish island and this app struggles to locate many roads and destinations without an exact address to enter in the search. We suggest you should use that using place pointer would be more flexible for locating rural locations.

Response from developer

Thank you for your review and taking the time to give us feedback. We are sorry to hear you are having difficulties with this feature within the app. We try to make sure ours services accommodate all of our clients, however sometimes we do have to rely on 3rd party services like GPS. We would be interested in hearing more details on the issues you are having so we can look to try and implement and improve this where possible. Please send more details to feedback@brighthr.com Kind Regards BrightHR

Very slow

The app is constantly crashing (I got a IPhone 13 so it shouldn’t crashing all the time) I need re-install the app every day because it doesn’t work … Useless… My employees don’t know every time how to put the mileage because the app every time changes the numbers of the mileage… so it’s a nightmare and at the end I need to do the expenses manually as always .
Never again
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Response from developer

Thank you for your review and taking the time to give us feedback on the app. We are sorry to hear you are experiencing issues with accessing it and that your staff have been unable to input the information needed. We want to make sure you are getting the most out of the software so we would be keen to get some more information as to what's happening when you're trying to input these details so we can look to resolve your issues. Please contact us at feedbackatbrighthr.com with more information and if you would like extra support or training on the app support@brighthr.com Kind Regards BrightHR

Shocking!!!

App just keeps spinning and not loading, need to remove and reinstall to get it to open about 4/5 times a day!

Bug

It won’t load at all when I open it.