Premier Inn Hotels Reviews: Is It Legit?

Customer Experience

Positive experience59.2% of reviews
Neutral7.2% of reviews
Negative experience33.7% of reviews

~ Based on 306 written reviews from the US App Store.

What users say about Premier Inn Hotels

Is Premier Inn Hotels Safe?

Premier Inn Hotels appears safe based on user ratings. AppsHunter Safety Score for Premier Inn Hotels is 97/100.

This assessment is based on 864 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
1.3% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 864 App Store ratings for Premier Inn Hotels.

Is Premier Inn Hotels Legit?

Premier Inn Hotels appears to be a legitimate app. AppsHunter Legitimacy Score for Premier Inn Hotels is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Winning price

Price paid via the app was £36 cheaper than booking the same room via the website. No entirely sure why, but happy with the saving.

Top Service

Great help with accessible rooms

Great place to stay

Love the PI always clean and quiet stay a lot . Would be great to have a points system x

Easy to use

Keeps all your bookings in one place and so easy as all your details are there and no need to spend time filling in each time you wish to stay

Nige

Please change the assumed date when booking from the following day to the day of booking. Every other app of this sort assumes the evening of the day of booking.
Also what about an awards scheme for regular customers like me? It’d be great to save point for a free night’s stay.

Country Selection

This latest update has changed my home address from Spain to El Salvador and refuses attempts to change it back.

Wateringbury exceptional but….

Staff are amazing. Sam, Hack, Julie to name just a few. Room great (thank you house keepers). But…. the Ultimate WiFi is shocking. Sorry. Maybe my iPhone but no difference to the Free WiFi
Just my view. Otherwise this place is A1.

Formidable

I prefer to use this app on my iPad rather than my iPhone because logically the iPad is much bigger, therefore the overview is better.
It works very well and takes no time at all when you are using it.
I’ve had no crashes or any other type of disruption.
The app as it stands is excellent, please keep it that way.
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Check in machine didn’t work

I tried to check in at the kiosk but couldn’t not complete it as system failure. I was lucky to have receptionist coming at this time so I could complete it at the reception. Very frustrating moment. :(

You know what you’re getting

The title says it all The app is easy to use and easy to navigate

Mr wright

The app was very easy to use

Mr Childs

Love Premier Inn, great value accommodation with the Superb unlimited breakfast optional extra

Perfect

Just nice and easy, been here before, nice, clean & respectable

So easy

The app is so easy to use , the rooms are always very clean and the beds are so comfortable , they’re so good we bought one lol 😝…. Yes you can buy them from their website

Straightforward booking procedure

Headline says it all. Oh ok then, Perfectly Straightforward booking procedure. Hence I’ve booked.

Manchester Sale

Had a great stay, great location, lovely and clean, and the staff, particularly at breakfast were fabulous (Leon and Lewis?), really friendly helpful guys!!!!

Tired

Shame, tiles in bathroom grout was yellow and several lines had patches of black mould. Ceiling extract not working. Bathroom quite poor for the price. Towels did not small clean and really out me off.

Annoying

The app defaults to tomorrow so I have booked the wrong night. Very annoying.

Useless

Sadly unable to use app, as plan your next getaway “pop up” blocks the lower part of the page

Aisha

Called the hotel was waiting for hour no answer