This was no big deal
A lot of yall don’t read emails, I see. Even if you just read the subject lines you would know this was coming. Took 30 seconds to go download it and another 60 to login with my existing credentials.
People are unhinged
I agree with what another user stated. Don’t know why everyone else is disgruntled and so unhinged about having to switch to a new app. It also very clearly stated that if you couldn’t log into the new app, to still use the old one and that your info just wasn’t transferred over yet and to just wait, literally nothing too major. I either have enough patience to spare or these people need to get a grip a little. App works fine, had no trouble logging in. My only issue is the lounges themself are always full and Seattle just spent a ton of money rebuilding a brand new huge lounge that is hard to get into or always has a minimum 25 minute wait list. At that point I just use a different lounge to chill in lol. But dang these people giving it a one star because they needed to resign in and download a new app, like that takes a TON of effort, please. 🙄
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No sweat: Upgrade to new app
There seems to be a lot of angst surrounding the transition to the new Priority Pass + app. Why?
It took me about two minutes, and went off without a hitch. Also, if you’ve been paying attention to your email, you’ve known this was coming.
I’d much rather have an app that gets updated and replaced now and then, rather than an app that languishes for years.
It took me about two minutes, and went off without a hitch. Also, if you’ve been paying attention to your email, you’ve known this was coming.
I’d much rather have an app that gets updated and replaced now and then, rather than an app that languishes for years.
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Terrible software
Couldn’t be bothered to update their old app for some reason, forced to install a new one. Ran through the login gauntlet twice, and their system just throws an unspecified auth error. Amateur hour
Unable to login after OTP
Got redirected from old working app to the new app. Unable to login after entering the OTP.
Doesn’t work
When I used the pass they told me I have to contact the issuer. Found out I have to download this one. Well, like others this doesn’t work either.
Account not found
The phone number and email address I have in the priority app (the old app) comes back as not found in the new app. Way to go for a major company to roll out like this!
App is Great, Service is Meh
The app switch is fine. Everything transferred over just fine.
The service has been going downhill for years now though. Everyone seems to have priority pass, which backs it all up at the airports. I’m considering other options besides the pp lounges.
The service has been going downhill for years now though. Everyone seems to have priority pass, which backs it all up at the airports. I’m considering other options besides the pp lounges.
Mostly backend upgrades
Visually, this app looks and feels exact same as the original Priority pass app, so don't expect a flashy new redesign. However, the upgrade is entirely under the hood it seems. Like, if you carry multiple premium credit cards that offer Priority Pass, the new app finally allows you to link multiple memberships under a single login instead of constantly logging out and back in. Apple Wallet integration also feels a bit snappier too.
Giving it 4 stars instead of 5 because forcing a brand-new app download instead of just pushing an update to the old one creates unnecessary weirdness. But word of advice to fellow travelers though- download this new app and migrate your account before you leave for the trip. You don't wanna be stuck in a lounge line trying to reset your password because you forgot, or just overall setting up the new app while holding up the line.
Giving it 4 stars instead of 5 because forcing a brand-new app download instead of just pushing an update to the old one creates unnecessary weirdness. But word of advice to fellow travelers though- download this new app and migrate your account before you leave for the trip. You don't wanna be stuck in a lounge line trying to reset your password because you forgot, or just overall setting up the new app while holding up the line.
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Complete waste of te
Won't let me log in with the info they gave me. Fix your stupid app.
Unusably flakey
Doesn’t recognize my credentials but when I say “forgot my username” I get sent to a screen that lets me log in with username and password. I can then select a section which…takes me back to the broken login page.
Completely useless
Completely useless
What a waste
Waste of time and money
App doesn’t work
Like most people I got stuck after the OTP step and when I enter it in there’s an error and tells me to contact support.
New app doesn’t work
The new app doesn’t work and the old app worked fine. Now I can’t login with the old app and it just forces me to use this new broken one. They need to properly sync login to people can access their profiles
Login doesn’t work
Login is broken
New and Improved App
New version is 1000x better, gladly switched over. Ignore the haters.
Awful change, app doesn’t work
This is one of the dumbest changes they could have made. Nothing works now. Why are companies so stupid?
New app broken
New app crashes, won’t recognize my username or email (including the email address that notified me of the new app).
No digital waitlist
We all know that lounges are overcrowded and waitlists are to be expected. Reserving in advance for a fee doesn’t work becomes flight delays happen. The app should allow people to get on the waitlist without having to show up in person to put one’s name on the list. If restaurants can do it, so can Priority Pass+
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The app doesn’t work
Downloaded the new app, lets you sign in and confirm password but doesn’t load or do anything. Very inconvenient.
