Time waster
The new update completely blocks connection, while the old version works perfectly. Has anyone actually tested this user journey? What a shame.
移行できない
何をどうしても移行できない、そもそも既存のアップデートではなく新しいアプリにする意味も分からない
使えないから使ってない
使えないから使ってない
Passt
Ich weiß nicht was mein Vorredner für ein Problem hat: Die eigenen Daten sind sowieso online hinterlegt. Also einfach mit seinem Account einloggen und gut. Klappt alles wie vorher und die App läuft.
ログインが難しい
今のところログインできず。旧アプリがまだ使用できるので今度続きやります。
モダンなアプリになった！
問題なくユーザー名とパスワードでログインでき、メールアドレスでのログインに移行できました
アプリもモダンになりました👍
アプリもモダンになりました👍
Seems ok
New version seems ok. Love the new trip details section but do wish it would show landing times as well as departure when adding flights
Still No Good
After taking months to get this app rolled out, there still seems to be no way to add more than one existing Priority Pass membership to this supposedly improved new app.
I initially added my membership provided by Barclays Luxury Gold Mastercard. One of the very very few cards that still provides a membership honored by selected airport restaurants via a $28/$56 dining credit! Just avoid the crowded lounge and enjoy essentially a free meal (of course I always tip 20-25% based on what the cost of the meal would have been).
But I was unable to add my memberships from Capital One Venture X or Chase Sapphire Reserve.
Magically, however, my membership from AMEX Platinum appeared on the app. Not sure why but was happy to see it.
And BTW YES I want to add these other memberships. Because twice the idiots at the Priority Pass lounge in CDG refused to accept my wife's Barclays membership, claiming it was not in the system.
Meanwhile I sent two messages to Priority Pass asking how to add my other memberships. One message via the app and another message via their website. PRIORITY PASS IGNORED BOTH MESSAGES.
Wish I had a job where I could just ignore long time clients.
I initially added my membership provided by Barclays Luxury Gold Mastercard. One of the very very few cards that still provides a membership honored by selected airport restaurants via a $28/$56 dining credit! Just avoid the crowded lounge and enjoy essentially a free meal (of course I always tip 20-25% based on what the cost of the meal would have been).
But I was unable to add my memberships from Capital One Venture X or Chase Sapphire Reserve.
Magically, however, my membership from AMEX Platinum appeared on the app. Not sure why but was happy to see it.
And BTW YES I want to add these other memberships. Because twice the idiots at the Priority Pass lounge in CDG refused to accept my wife's Barclays membership, claiming it was not in the system.
Meanwhile I sent two messages to Priority Pass asking how to add my other memberships. One message via the app and another message via their website. PRIORITY PASS IGNORED BOTH MESSAGES.
Wish I had a job where I could just ignore long time clients.
Show more
Keine Aktivierung des PP möglich
App installiert, versucht eine bestehende Karte mit Namen und Mitgliedsnummer zu ergänzen. Hat nicht funktioniert. App wieder deinstalliert. Ich hasse es, wenn Unternehmen keine einfache Migration hinkriegen.
使えません
ユーザー名、携帯番号、メアド、どれもログインできません
Doesn’t work
I’ve been trying several time to log in, using multiple methods, nothing seem to work. I finally decided to go with “forgot user” and “forgot password”, then I was able to log into my account on the web. Then I used my credentials to log into this app and it keeps giving me the same “unexpected error”. Now is not letting me log in after several attempts. I also tried using my membership about a week and a half ago for the first time at LAX international at the Virgin Lounge, and I saw from the outside it was not busy, a lot of empty spaces, but when I showed them my card the person immediately told me they were not accepting more Priority Passes for the day and didn’t let me in.
Show more
移行完了
少し手間はかかりましたが旧アプリから移行できました。セキュリティが強化されたのなら良いと思います。ラウンジ内の写真が少なくなった箇所もあるようなので、もう少し増えると嬉しいです。
Says my account does not exist
This is supposedly the new priority pass app. I tired to login with my existing details but the app says my account does not exist…despite me being able to log into the ‘old app’. What a complete embarrassment this is
アプリ移行の失敗事例
新しいアプリからログインできん
既存アプリから簡単に移行できるような機能は必須でしょう。
そもそもアカウント周りが破綻していることは把握してないかな？
既存アプリから簡単に移行できるような機能は必須でしょう。
そもそもアカウント周りが破綻していることは把握してないかな？
Not Ready for Prime Time
App does not work. Take it back to drawing board.
Can’t complete a reservation on a small phone
I can get as far as the screen where the number of guests is selected but cannot see the button to continue with a reservation since the page does not scroll on my iPhone SE. On a couple of earlier screens only part of the Continue button is visible. Just make these screens scroll and all will be resolved.
Show more
Breaks Apple Hide my email
Poorly built. Probably vibe coded without any knowledgeable developers.
Login is buggy. Breaks password manager integration and autofill.
And the trip feature is severely broken. Doesn’t recognize that such a thing as non-direct flights even exist.
Login is buggy. Breaks password manager integration and autofill.
And the trip feature is severely broken. Doesn’t recognize that such a thing as non-direct flights even exist.
KHH airport
Homee Kitchen scanned my priority pass QR and their terminal said “this outlet is not part of your membership program”
Sign in doesn’t work
Keep getting error messages using existing username, sign in doesn’t work.
Bad App keeps asking to redownload
The app keeps taking me to redownload the app to open
Can’t Log In
I am prompted to switch over from the old app, but none of my user information is recognized by this new one. If some users are not “ready” on the backend, then the old app should continue to function just as it did for us, instead of wasting our time having us see if it will work.
