Terrible software
Couldn’t be bothered to update their old app for some reason, forced to install a new one. Ran through the login gauntlet twice, and their system just throws an unspecified auth error. Amateur hour
Unable to login after OTP
Got redirected from old working app to the new app. Unable to login after entering the OTP.
Doesn’t work
When I used the pass they told me I have to contact the issuer. Found out I have to download this one. Well, like others this doesn’t work either.
Account not found
The phone number and email address I have in the priority app (the old app) comes back as not found in the new app. Way to go for a major company to roll out like this!
App is Great, Service is Meh
The app switch is fine. Everything transferred over just fine.
The service has been going downhill for years now though. Everyone seems to have priority pass, which backs it all up at the airports. I’m considering other options besides the pp lounges.
The service has been going downhill for years now though. Everyone seems to have priority pass, which backs it all up at the airports. I’m considering other options besides the pp lounges.






