For the SECOND time - No Live Captions
It does not provide Live Captions, nor does it effectively work with Apples Live Captions feature and even if it did, that would not be adequate anyway, as it does not differentiate who is the speaker/who is saying what, and instead appears as one big block of text.
Disabled users should not be an afterthought or require another app or service to use your app as I said before, and also as I said before, in my opinion, this therefore makes you app incomplete.
There were also significant issues with the sound according to my invitees, who told me they were muted despite not choosing that option, and neither they nor I, could turn the mute setting off.
Then when trying to leave and rejoin to rectify the issues, it lead to them showing as a participant multiple times, with the ended sessions showing as a “silhouetted” window. The connectivity also kept dropping out.
I have continued checking for improvements throughout the updates, but the issues have remained the same. This is a genuine and honest review, just as it was the first time, and should not be allowed to be removed simply because Proton do not like it.
Response from developer
We'd first like to clarify that we don't have the ability to remove reviews ourselves, nor would we choose to do so in this case even if we did. Feedback from our community is invaluable in helping us improve and refine our services, and we genuinely welcome it. That said, the Proton Meet app on iOS does support closed captioning, which you can enable by navigating to your device's Settings → Accessibility → Live Captions. We understand, however, that you're experiencing difficulties with this feature, and we'll happily pass your feedback along to the team for future improvement. As for the audio and connection issues you've experienced, to help us investigate, please submit a bug report through the "Report problem" option in the app's settings and include as many relevant details as possible, such as the meeting URL where the issues occurred, the type of network you're connected to, the audio input/output device you're using, any error messages you encountered, and any other information that could help us troubleshoot the problem. Once you've submitted the report, please update your review with the ticket number so that we can follow up with you directly.
Great Calls
没有中国语言
Response from developer
We've made sure to document your request for Chinese localization so that our team can prioritize this in the future. If you'd be interested, you can also volunteer for the Proton Translation Project (proton.me/blog/translation-community) to help protect privacy in your language. That said, we'd really appreciate it if you'd consider increasing your rating, as it supports us in expanding our privacy-first services to more users.
Great
不支持中国地区登陆
Response from developer
Unfortunately, China is one of the restrictive countries that are blocking our services. Our team is constantly working on improvements to circumvent these restrictions, although they're very aggressive. For the time being, you can try switching to a different network to see if you can access Meet, or use a VPN. That said, we'd really appreciate it if you'd consider a higher rating, as it helps us expand and make our privacy-first services accessible to more people.
