Just plain frustrating
I’m on an iPhone. There used to be a problem when trying to connect through a VPN - login would never complete. Now it seems that is broken for me regardless of whether VPN is active or not? So now I have no way of accessing prescribed exercises without just asking my provider directly, creating more work for them. It is so frustrating that for future PT needs, my first question to a potential provider will be “Do you use PTEverywhere?” And if the answer is yes, I’ll move on.
Show more
Great people, Clunky app
I hate this app with a passion. It is not user friendly and often disconnects and is little more than youtube links to exercises.
Works Well for Me
I used MedBridge for my previous PT. I liked how I could mark things off quicker. But I’ve gotten used to this program and like the fact that my PT provider can pop a customized exercise with video on this program for me. That is worth 5 stars alone. If I need to cancel or reschedule an appointment or have a question, I just email my PT and she gets back to me quickly. I remote with my PT for sessions and this program works really well, although it kept stumping me as to how to connect - you just open the program and wait for them to call you! Duh.
Show more
My clients love this app.
I’ve been using PTE for 5 years.
Clients can self schedule, re-schedule online with this app depending on the settings set up by the clinic. 24/7 patient secure settings. Automated form submissions can be set up to be sent to new patients scheduling an evaluation. Most of my clients like the app, as they can conveniently fill out their forms on their phone, as it is mobile friendly. If they select option, they will get alerts as to messages and when superbills are complete.
As a PT, I do 90% of my scheduling, patient messaging ( typed/pictures/voice recordings) invoicing and note completion with the app. Attaching documents, hand written notes or pictures to the HIPPA compliant EMR is a breeze. If you enjoy hybrid documentation; typing and upload hand written notes via mobile phone, PTE supports both.
Clients can self schedule, re-schedule online with this app depending on the settings set up by the clinic. 24/7 patient secure settings. Automated form submissions can be set up to be sent to new patients scheduling an evaluation. Most of my clients like the app, as they can conveniently fill out their forms on their phone, as it is mobile friendly. If they select option, they will get alerts as to messages and when superbills are complete.
As a PT, I do 90% of my scheduling, patient messaging ( typed/pictures/voice recordings) invoicing and note completion with the app. Attaching documents, hand written notes or pictures to the HIPPA compliant EMR is a breeze. If you enjoy hybrid documentation; typing and upload hand written notes via mobile phone, PTE supports both.
Show more
One of the more useless apps I’ve used
Like the titles says I’m not really sure the purpose of this app. You can’t schedule or contact anyone through this app. I even spoke with my primary PT who said it was his biggest regret ever starting with this company. You can’t schedule or cancel appointments on this app. The only thing it does is show you your upcoming appointment which i already get an email and text once I schedule the appointment in person with my pt. Not to mention I already put it in my calendar to begin with. I have stopped going to the physiotherapist because of this app. Do not use this app unless you like to upset your client base.
Show more
