Ghost links (update)
I want to like this app because it allows me to accurately review my PT assignments. I just can’t understand why so much of the font is ghosted. Even logging on to the app with Face ID, the link is nearly invisible. And then once inside the app, the reps and weight for exercises are ghosted. The super dark font that shows “reps” and “weight” are super visible, but for some reason the developers seem to want us to guess at the actual numbers. I just don’t get it!!
Update: the app is much better now that the fonts have been fixed!
Update: the app is much better now that the fonts have been fixed!
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Ghost links
I want to like this app because it allows me to accurately review my PT assignments. I just can’t understand why so much of the font is ghosted. Even logging on to the app with Face ID, the link is nearly invisible. And then once inside the app, the reps and weight for exercises are ghosted. The super dark font that shows “reps” and “weight” are super visible, but for some reason the developers seem to want us to guess at the actual numbers. I just don’t get it!!
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Pointless. Doesn’t stay logged in.
What’s the point of an app that doesn’t stay logged in to send you reminders?? You have to log in every time you open it. Pointless app!
Just plain frustrating
I’m on an iPhone. There used to be a problem when trying to connect through a VPN - login would never complete. Now it seems that is broken for me regardless of whether VPN is active or not? So now I have no way of accessing prescribed exercises without just asking my provider directly, creating more work for them. It is so frustrating that for future PT needs, my first question to a potential provider will be “Do you use PTEverywhere?” And if the answer is yes, I’ll move on.
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Great people, Clunky app
I hate this app with a passion. It is not user friendly and often disconnects and is little more than youtube links to exercises.
Works Well for Me
I used MedBridge for my previous PT. I liked how I could mark things off quicker. But I’ve gotten used to this program and like the fact that my PT provider can pop a customized exercise with video on this program for me. That is worth 5 stars alone. If I need to cancel or reschedule an appointment or have a question, I just email my PT and she gets back to me quickly. I remote with my PT for sessions and this program works really well, although it kept stumping me as to how to connect - you just open the program and wait for them to call you! Duh.
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My clients love this app.
I’ve been using PTE for 5 years.
Clients can self schedule, re-schedule online with this app depending on the settings set up by the clinic. 24/7 patient secure settings. Automated form submissions can be set up to be sent to new patients scheduling an evaluation. Most of my clients like the app, as they can conveniently fill out their forms on their phone, as it is mobile friendly. If they select option, they will get alerts as to messages and when superbills are complete.
As a PT, I do 90% of my scheduling, patient messaging ( typed/pictures/voice recordings) invoicing and note completion with the app. Attaching documents, hand written notes or pictures to the HIPPA compliant EMR is a breeze. If you enjoy hybrid documentation; typing and upload hand written notes via mobile phone, PTE supports both.
Clients can self schedule, re-schedule online with this app depending on the settings set up by the clinic. 24/7 patient secure settings. Automated form submissions can be set up to be sent to new patients scheduling an evaluation. Most of my clients like the app, as they can conveniently fill out their forms on their phone, as it is mobile friendly. If they select option, they will get alerts as to messages and when superbills are complete.
As a PT, I do 90% of my scheduling, patient messaging ( typed/pictures/voice recordings) invoicing and note completion with the app. Attaching documents, hand written notes or pictures to the HIPPA compliant EMR is a breeze. If you enjoy hybrid documentation; typing and upload hand written notes via mobile phone, PTE supports both.
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One of the more useless apps I’ve used
Like the titles says I’m not really sure the purpose of this app. You can’t schedule or contact anyone through this app. I even spoke with my primary PT who said it was his biggest regret ever starting with this company. You can’t schedule or cancel appointments on this app. The only thing it does is show you your upcoming appointment which i already get an email and text once I schedule the appointment in person with my pt. Not to mention I already put it in my calendar to begin with. I have stopped going to the physiotherapist because of this app. Do not use this app unless you like to upset your client base.
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Slow
The app is too slow and not efficient to use specially for home care visits. You will waste tome waiting even for as simple as checking patient in and out.
Newest update made it useless
I can’t do anything with most recent update 9/11/24! Will not load anything
incredible app for the clinician
I don't use the HEP feature but absolutely everything else is gold. So thankful for PTE!
We’ve used it for 5 years! 🧡
I use PTE every day to manage hundreds of patients. It is highly customizable, easy to use, and the best thing of all is the kind, effective and prompt help from the technical support team. They've made updates to the software based on our feedback, they have great training resources, and have just overall stellar service! All the starsssss!!!!
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Pelvic floor occupational therapist
Love the app! Great for documentation and easy to create forms! I would recommend.
Still haven’t fixed my main qualms.
PLEASE FIX THE QUALITY WHEN LOOKING AT PAST NOTES! The “view last treatment note” is a feature I love because I can quickly see what I did with my patient last. However, for the past few months it has been so blurry that I can barely use it, especially when attempting to zoom in.
Please please also add the ability to coordinate block scheduling for providers. It’s a pain to have to do it on my home computer vs phone or iPad via app.
Otherwise it’s very easy to use and accessible. Patients seem to enjoy it as well.
Please please also add the ability to coordinate block scheduling for providers. It’s a pain to have to do it on my home computer vs phone or iPad via app.
Otherwise it’s very easy to use and accessible. Patients seem to enjoy it as well.
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Notification overload
Notifications come too often and there are no controls. For one day, with three exercises, I’ll get maybe 10 notifications - sometimes even after I’ve done everything. It’s demotivating.
Decent app, sometimes slow and clunky
A simple and easy to navigate app. My biggest issue is having to open every exercise to check it off. It would be nice to have a “complete exercise” button next to each exercise in the HEP list. Especially with slow internet it takes a while just to check exercises off
Best Software & Customer Service
We at Off The Block PT are so pleased with PTEverywhere! We highly recommend them!
A bit confusing and why do I need to log in every time?
The main feature of the app, seeing my PT’s exercises, is buried too many taps deep. That should be front and center. Also why do I need to log in EVERY SINGLE TIME I use the app? It promotes using insecure passwords and creates an unnecessary barrier to care.
Judy
Hopefully this helps. I’ve been having to elder and redownload as the screen can’t be centered at times. I can’t fill out my health notes when it happens
More accessible
The app is really simple to navigate which is great, but maybe too simple. The options for set, rep, time, etc. are not clickable and should be. I have to consult with my ATC every time I get a new program about how much weight should be lifted and that’s very inconvenient for me being that I’m in Germany and he’s in the US, 6hr time difference. Please allow these options to be clickable for the user.
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