Pay by card broken in latest update
Button to confirm payment is greyed out so no payment can be made. Other options do not work with my bank. They are constantly trying to make it harder to pay off statements by card. Previous updates made you have to go though non supported options, press cancel get a payment declined, re-enter the payment amount, then finally be able to pay by card. This update just completely breaks it! When I originally had this app it was painless and standard option.
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Response from developer
Hi Sorry you are having difficulty making your payment online. There are multiple other ways you can make a payment to your account. Please see your statement for details Mera
The best credit card
They works excellent and increased the credit limit when I asked for
Unsafe
Totally unsafe card, it gets randomly block and then operators can't unblock it because the system is down.
What a palaver!
Logged out for no reason. What a headache trying to log back in. This app would give an Aspirin a migraine
Latest update zapped my login information
All other apps keep the phone date this latest one zapped my login details not impressed
App keeps logging me out
App keeps logging me out
Easy access
So much easier to have the app where I can look at my account. Simple to use.
Great app - with a pesky bug
Overall like the app, it works generally. But there is a bug. If you access the app via the phone mirroring it disables Face ID but you can’t re-enable on the phone! The only way is to remove the app and reinstall and you get the option again.
Response from developer
Thank you for taking the time to leave this review. We're glad that you do like the app. We'll be sure to pass your feedback regarding the bug you've highlighted to our team - Steve
Jacqui Cole
This app is now not working since the last update!! I cannot access my account at all so will have to remove it from my Amazon account!
Details not recognised
I couldn’t use it and therefore my card. My user name was not recognised and I wasn’t able to change it!
Security issues
Very unsafe site, one needs to go through all 4 security steps before can use it (username, email, password, otp). All other financial institutions require max 3 steps, what indicates that Pulse is extremly unsafe.
reminders
you don’t send an email reminding of the payment date but then send one when it’s overdue. A lot of payments wouldn’t go overdue if you sent an email beforehand. Bad customer service.
Terrible
Disappointment
Charge £12.00 for going £5 over credit limit
Closing this account with immediate effect done recommended them
Excellent
Had card for long time. Never had any problems.
Frustrating
Trying to access my account and I’m told to update the app but when I try it’s constantly on pause and won’t update.
Ease of use
Love the app helps me keep track and get my pin when I forget it
Late payment
One day late for the first time ever and was charged £12 late fee.
Update
Update non responsive
Not recommended
I have set direct debit before I go to Thailand as I used a balance transfer free interest rate for 6 months and I don’t know how is not working and I miss 1 or 2 days payment as son as I noticed I made a payment straightaway but they have cancelled my promotion and charged me a high interest rate
