PVR Cinemas User Reviews

Name: PVR Cinemas - Movie Tickets
Rating: 4.55621 (64999 reviews)

PVR Cinemas - Movie Tickets

PVR Limited

🌟 Lifestyle

🎬 Entertainment

Customer Experience

Positive experience24.5% of reviews

Neutral15.1% of reviews

Negative experience60.4% of reviews

~ Based on 53 written reviews from the US App Store.

What users say

Summarized from real user reviews of PVR Cinemas. Based on 65K reviews and a 4.6/5 average, it highlights the 2 positives and 6 negatives reviewers mention most about this Entertainment app.

Positive things

👍User-friendly app
💡Offers and discounts

Negative things

🐛Frequent crashes
🐛Buggy sign-in process
🐛Deleted booking history
🐛Unreliable ticket booking
🐛Weak signal issues
🐛Payment issues

Is PVR Cinemas Safe?

PVR Cinemas - Movie Tickets appears safe based on user ratings. AppsHunter Safety Score for PVR Cinemas is 91/100.

This assessment is based on 64,999 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.8% of ratings point to a safe experience

4.7% of ratings suggest some concerns

6.5% of ratings point to a risky experience

~ Based on 940 App Store ratings for PVR Cinemas.

Is PVR Cinemas Legit?

PVR Cinemas - Movie Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for PVR Cinemas is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Terrible UX and extremely buggy

I purchased a gift card. It is not clear where and when I have to redeem this on the app. Once I figured it out, I decided to just test it out on a ticket, to see if it worked. After entering gift card, it automatically confirmed the ticket purchase right away. In other apps, they show a breakdown before actually confirming the booking. But on this app, it just went ahead and booked the ticket without my explicit go-ahead. I lost 500+ bucks in the process.

I’d give 0 stars if I could.

__adi__

20 days ago

Response from developer

Namaskar, We would request you to kindly share your concern with us at feedback@pvrinox.com, so our team can look into the matter and assist you further. – Rajul

Avoid Gift Cards! No Cancellation/Refund Policy

Extremely frustrated. I made a simple AM/PM booking error for the 11 PM show instead of 11 AM at INOX Phoenix Mall Wakad.
Even though I reached out 12 hours in advance, the app refuses to cancel or modify my ticket just because I paid with a Gift Card. This is a discriminatory and unfair policy. Other payment methods allow cancellations with standard fees, but Gift Card users are stripped of all rights.
Terrible customer service and rigid app policies. Avoid using Gift Cards on this app!

Saurav_SV

4 months ago

Buggy application

Very bad sign process, sending OtP each step.. nothing works

Vsp0184

2 years ago

Pathetic theatre. Worst experience ever

Better to watch movie at home in 21' tv rather than going this pathetic ghatiya theatre. We go movie to enjoy not to wait for the movie for exact half n hour. Bloody idiot ads for half n hr. I suggest everyone not to watch movie in this ghatiya theatre. I wish it should be shut down very soon.

One more thing i want to add that here the food item are too expensive so i suggest not to have anything here. Better to have outside. Yaha to simple loot maar macha rakhi hai in idiots ne. Taste is also awful.

AJ CH

2 years ago

Response from developer

Namaskar 🙏 we would request you to please write to us at feedback@pvrcinemas.com.Thanks!

Doesn’t support for apple wallet

Good app but doesn’t support apple wallet. Sometimes when the signal is weak the app doesn’t load causing issues with retrieval of tickets.

As79

2 years ago

Response from developer

Namaskar 🙏 We regret the inconvenience you had to face. Kindly let us know your registered contact number and error screenshot at feedback@pvrcinemas.com so that we can check and update you regarding the concern. -Mamata

Enhancing User Experience and Building Community Engagement

While I appreciate the functionality and potential of the app, I believe there's significant room for improvement in terms of UI-UX. Users like myself often encounter hang-ups and glitches, which detract from the overall experience. Streamlining the interface and enhancing performance would undoubtedly enhance user satisfaction.

Moreover, I'd like to suggest an idea that could potentially benefit both your platform and avid cinemagoers. What if users could vote for beloved old movies to be re-released for a limited time? This not only fosters a sense of community among cinephiles but also creates a loyal target audience eager to engage with your brand. Imagine the buzz on social media as enthusiasts rally behind their favorite classics. Additionally, organizing special screenings with stars from these films could further elevate the experience and attract even more attention.I'm passionate about improving user experiences and fostering innovative ideas, and I believe my skills and insights could be valuable assets to your team. Let's work together to create an even more engaging and unforgettable cinema experience for your audience.

Ujjwaln52

2 years ago

Update deleted all my bookings

Extremely frustrated. Their Feb 24, 2024 update, deleted all my bookings and now says I created the account the same day. I had my account for over 7 years. All my booking history, payments etc gone. Rubbish developer.

L!hk!n

2 years ago

Response from developer

Namaskar! We regret the inconvenience caused to get this checked we request you kindly share your concern on feedback@pvrcinemas.com so that we can assist further. Thanks -Deewakar

It’s a mess

Frequent crashes, no deals, frequent errors which simply say “something went wrong” all on the (almost) latest iOS 17.2.1 on the 15 pro. Can’t even navigate the coming soon section because the moment you click one of the movies, as mentioned earlier, it either crashes or says something went wrong and shows 0 upcoming movies and makes the app unusable even after restarting it

Goonerpodolski

3 years ago

Response from developer

Namaskar 🙏 Thank you for highlighting this to us. We sincerely apologize for the inconvenience you had to face. We request you to Email us your contact details and the error screenshot for further assistance at feedback@pvrcinemas.com. Thanks – Amit

Worst App and Customer Service

This app leads to make the money without issue the ticket it’s really the bunch of sht app. I booked the ticket and payment got deducted them msg show “ sorry went wrong pls rebook the tickets” booked again and got both the tickets, when I cancelled one ticket only less refund not 100%. Such a listing company makes the money without anything, it’s cheating to their customers. Even wrote a mail after spoke to customer service still there is no response from them.

KrishK123

3 years ago

Not working

I just installed app and seems not working, i am not able login, worst experience

Brijesh Shiroya

3 years ago

Response from developer

Namaskar! We request you to kindly share your concern at www.feedback@pvrcinemas.com so that we can get this checked at the earliest. Thanks! -Deewakar

No dates selection tab

I am writing this review after being disappointed for a long time. This app doesn’t have any date selection in my iphone xs. This is a very big mistake as it shows the movie timings for today only. If i have to book a show for day after tomorrow then I can’t as ot shows only single day shows only. Worst experience. Every time i have to book show for future dates then i have to use website. If i have to do this then whats the use of having an app based booking system.

Nishant Kumar 001

3 years ago

Response from developer

Hi! Sorry for the trouble you are experiencing with our app. For further assistance, please E-mail us at Feedback@pvrcinemas.com. -BM

Great But Need an Upgrade

Everything is perfect in the app, but one suggestion is that the app needs the ability to download the ticket so we can save it in the Apple Wallet like rest of the other apps, That gives this app an entirely New reason for the Apple users to download this without any doubt.
PERIOD.

fndjjf

3 years ago

Response from developer

Hi! Thanks for reaching out to us, your Feedback makes us do better! Please be assured that we will be sure to share it with our team. -BM

I did set on alert booking but didn’t work all the tickets was sold out vaarisu & thunivu

Don’t rely on the app

Bossthx

4 years ago

Response from developer

Hi, We wonder what made you feel this way. Please share the detailed issue by writing to feedback@pvrcinemas.com. We'll ensure to look into it with utmost priority. Thanks! -SM

Pathetic app

Hi! More than 10 times I tied to book a ticket. Every time after going to payment link app automatically shuts down. Seriously very much annoying. If you want to make your business grow first make the application works properly. Such pathetic app can’t fix it what kind of tech support and how we can believe and make our payments secured. Worst to the core. For relaxing we go to the move but booking itself we loose our patience and irritated. Pathetic pathetic worst service.

Omg I already shared through email , you guys getting back now. Wow such fast response. Seriously never expected.🙁🙁🙁

karthi maddy

4 years ago

Response from developer

Hi, We regret the inconvenience faced. Let us get this checked right away, kindly write to us at feedback@pvrcinemas.com so that we can assist you in the best possible way. -AV

Still waiting for my refund

I accidentally booked wrong movie and wanted refund, still waiting for it

Superdavin

4 years ago

Response from developer

Hi, Could you please share a brief description of the problem along with an order ID at feedback@pvrcinemas.com to help us understand your concern. We'll ensure to look into it with utmost priority. Thanks! -AV

Unable to access “Privilege” section

I want to keep track of the points earned and vouchers that I have, that’s the reason why I Downloaded the app. But for some reason the “Privilege” section seems unresponsive which fails my whole purpose of using the app. I even tried reinstalling the app, that didn’t help either. Some help in this regard would be appreciated.

Preetham Reddy 8

4 years ago

Response from developer

Hi, We regret the inconvenience faced. Let us get this checked right away, kindly write to us at feedback@pvrcinemas.com so that we can assist you in the best possible way. -BM

Paid money but not received booking confirmation

I booked my tickets for Vikram show on June 13th but didnot receive any confirmation or any phone number to contact the theatre. Till now app doesn’t have any feature to show the details of my booking. Looks like a fradulent app

Gauraaswe123

4 years ago

Response from developer

HI! We regret the inconvenience caused and would request you to kindly send us the below details at feedback@pvrcinemas.com and we'll get back to you at the earliest. 1. Your Phone Number 2. Your E-mail ID 3. Your Booking/Transaction Snapshot -AR

App is very stupid

Every time a ticket is booked it’s not confirmed. Better stop the app

hemant Hari

4 years ago

Waste of time

Chor

chor93

4 years ago

Response from developer

Hi! We want to have more clarity on the issue you are referring to. We would request you to kindly drop a mail to us at- feedback@pvrcinemas.com and elaborate your concern, so that, we can can get that checked. Thanks! -AR

Lost 873.48 money : worst service

17.04.2022 I booked the ticket for KGF 2 and i paid ₹873.48 . They took money but I didn’t get the ticket yet . I tried so many times to contact customer service. I send a message to them many times but I didn’t get any single reply .
Very very worst customer service.
#keep this money for your app development.
Finally #👐

JP Sansri

4 years ago

Response from developer

Hi! We regret the inconvenience caused to you & would request you to kindly drop us a Mail at- feedback@pvrcinemas.com & help us with the Transaction Snapshot along with your Registered Mobile Number & Email ID, for better assistance on the same. Thanks! -AR