Great concept, but serious workout tracking issues.
Unfortunately, I’ve been experiencing several frustrating issues:
1. Exercises and sets sometimes disappear during an active workout. Today, my abdominal exercise disappeared after I completed the first set, before I could start the second.
2. My workout unexpectedly ended or closed before I finished.
3. Cardio activities recorded through Rack are not appearing correctly in my workout history or statistics, even though my Garmin connection is enabled.
4. I’ve checked the app and web version, but I still cannot find the missing cardio records.
I really want to keep using Rack because it has great potential, but these issues make it difficult to trust my workout tracking.
Could you please investigate these problems, especially the Garmin synchronization and missing exercise records?
I would be happy to update my rating to five stars once these issues are resolved.
Response from developer
Thanks for the detailed list, Carola, and for wanting to stick with Rack. In order: 1. On the FR965, swiping left on the exercise screen jumps to the next exercise without asking. The skipped exercise is still in the workout, and the up/down buttons take you back to it. I think that's what happened to your abs, but I'd like to confirm it with you. 2. On the current watch version, holding START a bit too long can open the Finish screen. The next watch update in the Connect IQ store makes that much harder to trigger by accident. 3 and 4. Cardio you record in Rack is saved. But the current iPhone version leaves some of it out of your stats and calendar, and a run logged inside a routine is listed in History under that routine's name. The next iPhone update is in Apple's review now. It counts that cardio in your stats, and review usually takes a few days. Could you email support@rackstrength.com? I'd like to dig into the vanishing exercise with you directly, Noah
Great option to Hevy for Garmin Users
Not to mention, you can import your Hevy workouts into the app so you don’t have to start from scratch!
Response from developer
This is the exact story I hoped to hear Ernie, thank you for taking the time to write it. Coming from a Garmin watch and being stuck double-logging in Hevy was the Rack exists, and I'm really glad the Hevy import let you pick up where you left off instead of starting over. Enjoy logging straight from your watch, and reach out anytime! - Noah
Amazing App — Please Add German Language Support
The only downside for me is that the app is currently not available in German. A German language option would make it perfect. Hopefully this gets added in a future update!
Response from developer
Hi Steff1203, thank you for taking the time to write this, it really matters. German support is something we're actively evaluating, and a public review like yours genuinely moves it up the priority list. Danke for using Rack. Update: Added in the latest version, might not be perfect, but I hope you'll enjoy it!
App terrible
Response from developer
Hey Wyatt, founder here. The kick-outs shouldn't happen, and that one's on me to fix. If you can email support@rackstrength.com with your watch model and roughly when it crashed, I'll trace the logs and push a fix. Strava is paused right now while I sort out a partner-side issue. It's coming back. Sorry the timing landed on you. Thanks for the honest feedback. I read every reply.
Does what I need it to!
Response from developer
Thank you! You named some of the main pain points I built Rack for: programming a session once, and seeing the target weight on the watch so your phone stays in your gym bag between sets. Glad it's landing that way. Keep the bug reports coming. If something ever feels off - a sync hiccup, a missing exercise, a set that didn't register, please reach out!
Great App!
Response from developer
This means a lot, thank you! Feedback like yours is what keeps this thing moving forward. Plenty more coming for Garmin in the gym, stay tuned 💪
