DO NOT USE
Rail Europe sold us tickets on trains that hadn’t been running for days and wouldn’t resume service anytime near or travel dates. There were no warnings about regional “power failures,” impacted lines, or anything that would have signaled we were buying tickets on a train that didn’t exist. There was no communication leading up to the travel, we only learned the train was cancelled at the station. I cannot wait to cancel my account and never interact with these people again.
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OK when it works
I am travelling in Europe on Interrail. I used the app to make some reservations successfully.
One day I bought a ticket through the app for a short distance not worth using a day from my pass.
1. It offered no convenient payment methods, I had to enter my credit card information in a busy railway station making me feel vulnerable
2. A short while later on the train when I needed to show the ticket, the app had logged me out, I was unable to log in, no WiFi no cell signal. Luckily the train guard had seen this before and was able to suggest looking in my email.
One day I bought a ticket through the app for a short distance not worth using a day from my pass.
1. It offered no convenient payment methods, I had to enter my credit card information in a busy railway station making me feel vulnerable
2. A short while later on the train when I needed to show the ticket, the app had logged me out, I was unable to log in, no WiFi no cell signal. Luckily the train guard had seen this before and was able to suggest looking in my email.
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Platform is good, but use website, not app
It is often the cheapest platform to do CFAR on UK rail Advance tickets, so you can lock in a higher price. It is cost effective for £10-£20 checkouts as no booking fee and low CFAR fee. Unlike Trainline it only has a booking fee for larger checkouts. However, there is no split ticketing so I sometimes use another app such as Trainsplit to find the split tickets I need to use.
Use the website instead of the app. It’s faster and you can go back etc. The app is just the website but more restricted. You can’t do anything offline.
Use the website instead of the app. It’s faster and you can go back etc. The app is just the website but more restricted. You can’t do anything offline.
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No barcodes in app, keeps logging you out
Compared to every other rail app in Western Europe this is amateurish: No barcodes for seat reservations in app, and keeps logging you out! Endless wasted time for SNCF conductors
Expiration Booking Time
It’s too crazy, get expired too fast if u try to book multi route
