Railcard User Reviews

Customer Experience

Positive experience43.0% of reviews
Neutral8.8% of reviews
Negative experience48.2% of reviews

~ Based on 1,161 written reviews from the US App Store.

What users say

Is Railcard Safe?

Railcard appears safe based on user ratings. AppsHunter Safety Score for Railcard is 96/100.

This assessment is based on 6,927 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 6,927 App Store ratings for Railcard.

Is Railcard Legit?

Railcard appears to be a legitimate app. AppsHunter Legitimacy Score for Railcard is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Senior railcard

Great service!

Dr

Really complicated, it doesn’t get updated automatically and got stuck at the station; which could have been avoided

Terrible UI

The process for renewing or adding is so clunky!

Location

It’s so handy having my railcard as it allows me to have some sort of life with the disability I suffer from and saves me £’s which is ALWAYS a bonus lobe my railcard

Wrong error message

I was buying a ticket this morning at Fenchurch St. and an error message came up… ‘ no photo’ on Senior Railcard. This Wasted my time. I thought the card had expired. It hasn’t and there is already a photo on it.

Railcard

You can’t add it to the Apple wallet so it’s disappointing

Mr

Easy to extend and include my partner

I hate the train prices

Works well but I should need a rail card, bloody government!

Senior Railcard

No issues, easy download, easy to upload to my wallet from year on year 👍🏻

Railcard

Very efficient. Well worth investing if you use rail travel.

New phone

So easy to setup thank you

Tesco Clubcard railcard

This was very tricky to do via exchange Clubcard vouchers it has taken me over an hour to do

Train fares are too expensive

Good to have the railcard, just sad that train fares are so expensive. Plus the reliability of actually getting a train is stressful. I do think trains need to renationalised, it’s an essential service and far better for the environment. The private companies are just in it for profit, which makes for a chaotic service.
Show more

Frustrating

Would have scored 5 on this if you could add it to your Apple wallet!

Five-Star Experience ⭐️

Really easy and straightforward to purchase. The payment process was quick and hassle-free!

Great initiative

Such a great initiative worth every penny if you intend using the train frequently. Recommended.

Great value

Wonderful savings every time with family and friends card - one trip pretty much covers the initial cost and makes travel with my kids more affordable

All veterans should get this card

If you use the rail network this is well worth the purchase. £30 for a one year railcard paid for itself with one return journey from Devon to London for me. Easy to apply for and easy to use. A must for any veteran. 👍

How are we meant to use railcard when there’s no signal?

Living in Dorset, where there’s never any WiFi on the trains and often poor mobile signal I’m not sure how I’m meant to be able to show my railcard when it can only be used in the app. I need to be able to download it or screenshot it please

Resetting my railcard

Great help from Ayussh in the railcard team, clear and patient, to get a new download code. It’s hard all this tech stuff for someone who is nearly 80! Thanks