Railcard User Reviews

Customer Experience

Positive experience43.0% of reviews
Neutral8.9% of reviews
Negative experience48.2% of reviews

~ Based on 1,140 written reviews from the US App Store.

What users say

Is Railcard Safe?

Railcard appears safe based on user ratings. AppsHunter Safety Score for Railcard is 96/100.

This assessment is based on 6,826 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 6,826 App Store ratings for Railcard.

Is Railcard Legit?

Railcard appears to be a legitimate app. AppsHunter Legitimacy Score for Railcard is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

All veterans should get this card

If you use the rail network this is well worth the purchase. £30 for a one year railcard paid for itself with one return journey from Devon to London for me. Easy to apply for and easy to use. A must for any veteran. 👍

How are we meant to use railcard when there’s no signal?

Living in Dorset, where there’s never any WiFi on the trains and often poor mobile signal I’m not sure how I’m meant to be able to show my railcard when it can only be used in the app. I need to be able to download it or screenshot it please

Resetting my railcard

Great help from Ayussh in the railcard team, clear and patient, to get a new download code. It’s hard all this tech stuff for someone who is nearly 80! Thanks

Happy

Trip.com pants
Cancelled railcard
Redone with national rail
Easy

Railcard

Will not allow me to download or see my railcard

Disabled card

Disabled railcard has been a godsend for me especially when I need to go further away from home and the prices have been so good definitely worth it especially with my disability’s

Disability Travel

As a disabled Army Veteran this card is invaluable

Not the easiest

Jumping through hoops to spend £35 🤦🏼‍♂️

Disabled Railcard

Best app for rail card

Bugs not fixed

Bought card but … app jumps to browser and … back to app. Edge browser ?? And/Or Apple Pay fails leaving purchase hanging and payment pending in your credit card… very buggy and support is poor. That can’t accept that there is a problem and will leave you hanging.

Finally one month later bought my two together rail card. No follow through by support team.
Credit Card (via Apple Pay) “pending payment” timed out.
PeterC
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Got railed

Would rail again

Mr

It’s not user friendly unsatisfactory when navigating it goes round and round in circles to get what you want 😂

Don’t care about customers

Do not allow you to screenshot or apple wallet your railcard. Solving their security issue at the expense of customer convenience

Ms

Just joined, which was easy, customer service Team was helpful friendly

Not used card yet, hoping that journey will also be easy

Occasional User

I try to use my Railcard and find I have to update the App - no signal - Aaargh

Senior Railcard

Senior railcard has been very helpful and has encouraged me to travel by train more often

Review

Railcard

Easy Tesco partner deal

10 mns. to get from no railcard to discounted Digital 1 year Senior Railcard. Clubcard £5 buying power per £2.50 Clubcard Voucher - Awesome and some!

Needs internet connection

Because it doesn’t work offline and there is no reliable WiFi on trains rarely have I been able to produce the railcard

Discounted fares … what is not to like!

Easily added to a phone wallet along with purchased tickets