Rain Bird 2.0 User Reviews

Customer Experience

Positive experience11.2% of reviews
Neutral6.9% of reviews
Negative experience81.9% of reviews

~ Based on 447 written reviews from the US App Store.

What users say

Is Rain Bird 2.0 Safe?

Rain Bird 2.0 does not appear safe based on available data. AppsHunter Safety Score for Rain Bird 2.0 is 39/100.

This assessment is based on 609 user ratings, with an App Store average of 1.9/5.

Safety Analysis

19.0% of ratings point to a safe experience
4.1% of ratings suggest some concerns
76.8% of ratings point to a risky experience

~ Based on 609 App Store ratings for Rain Bird 2.0.

Is Rain Bird 2.0 Legit?

Rain Bird 2.0 appears to be a legitimate app. AppsHunter Legitimacy Score for Rain Bird 2.0 is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

Useless app. Constantly tells me it’s expecting rain and literally never waters on schedule. There’s zero reason to even have a a schedule because it refuses to water. Not sure where it gets its info but it is almost never correct. Half the time when I start the manual water it times out and it usually takes 2-3 attempts for it to finally water.
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Keep it simple

To many disconnections from the cloud!! When needed during storms or away always a disconnect at the worst time.

I miss being able to see the start times for each zone on the calendar for a program. Made it easier to know when the program will end.
Please bring that feature back.

The first iteration was much reliable. Get rid of the unnecessary features ; ie the weather portion. I just want to be able to program the controller and turn it on and off from my device. Keep it simple
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Frequent connectivity issues

The app itself is user friendly, but the frequent connection issues are a real pain. I have zero confidence in being able to remote start my sprinkler system because even when I have a strong WiFi signal and am standing in front of of the control box, it often won’t connect and I have to physically run the sprinkler using the manual button on the controller.
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Horrible app. Don’t update

Version 1 was so much better. Why do you need my phone location. This app is trying to steal location data. Do not update if you have not updated. Once updated I could not go back to old app. It reset everything. So it had to redo all the set up. Why do you need precise location every single time I open the app. I understand may be when try to set it up. But after set up is complete you don’t need my precise location. Horrible app practices.
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Poorly written App

I have had Rain Bird for a very long time and just stuck with it because I didn’t want to swap it out. I have to say that I am underwhelmed by the number of responses from Rain Bird that says tell us more about it. A lot of information is already given in there, it seems like nobody really cares except they do respond with the same message over and over. My connectivity gets lost a lot and it’s very close to my Wi-Fi. Very strong Wi-Fi as well. It seems not just the app, but the actual hardware is not very good.
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Very bad in WiFi connection

I believe there is a critical software issue in the app. I can only connect 1 of 10.

I tried it and reverted back

This is as bad as it gets for a IoT app. Message to Rainbird, fix this 2.0 app or remove it from App Store or you will confuse and lose customers. Your developers need to understand the importance of a positive user experience. The 1.0 app is should be the main app again it was more reliable feature by feature.
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Horrible

App sucks. Always logs you out. Randomly will lose your programming. Manual watering works on the 3rd and 4th attempts

Terrible Connection to Controller

This app has so many more options that make my irrigation schedule customizable, however, when I’m trying to manually water or adjust zones or pretty much anything, the app never connects to the controller. It’s not an internet problem or my brand new controller itself, it is 1000% the app. I will be reverting to the first version of this app even if the pop up saying “rainbird 2.0 is now available” is annoying as all hell. Please fix this problems, I’ve had them for almost 2.5 years now.
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Trash

Forced to upgrade from the other app which worked very well. Connectivity is beyond terrible. Done with Rain Bird.

DO NOT USE THIS VERSION

This new app is much worse than the old version. And if you use this it will upgrade your firmware and you can’t go back to the previous app. I wish I knew this before. Lots of communication issues and you need to have internet (cloud) access to work. Terrible user experience. Stay away from 2.0

Horrible. Do not waste your time.

This app, and the device, are absolutely horrible. I spent hours troubleshooting shooting through every FAQ and AI article I could find. Nothing worked. The conclusion AI came to was a faulty app. All that money and time wasted on an absolute garbage product. If I could give it zero stars, I would. We will never use Rainbird, or recommend them, again.
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Connecting Issues

Like other reviews I am having the same issue with connecting to the controller via the app. It keeps telling me there is a WiFi connection issue when the controller shows a strong signal. It says to restart the app which I have done several times to no avail. I thought I was getting a reasonable replacement for my 25 year controller but it just hasn’t happened. Very frustrating.
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Nothing works

Literally, nothing works

Horrible app. Don’t update

Version 1 was so much better. Why do you need my phone location. This app is trying to steal location data. Do not update if you have not updated. Once updated I could not go back to old app. It reset everything. So it had to redo all the set up. Why do you need precise location?

Regret “upgrading” to 2.0

I’m regretting upgrading to version 2.0. The user interface is an improvement over the previous version, but if the cloud connection is often offline, what’s the point? When it’s offline, I can’t run Manual Water from the app, which is my most-used feature. It was actually my sprinkler service provider that suggested I “upgrade.” He’s usually reliable, but this app, not so much.
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Disappointing

1.0 app worked fine. Constant connectivity issues with 2.0 plus now COSTS (subscription needed).

Works great

Switched from the original app, this one works great!

Works, but…

I spent 2 hours to set up this device. Many steps to set this properly.

Doesn’t connect most of the time. Terrible controller.

This controller doesn’t connect or respond as it should. Very frustrating. I’ll be replacing it shortly. To buyers looking for an upgrade, please look elsewhere and save yourself the headache and disappointment.