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Frustration
Not happy
The payment takes to long to get confirmed, can't have the app linked to two different phones. The full app doesn't work on my main phone. The whole bank has bad user experience and user journey.
verification issue
Unable to complete verification process from the app. App asks to align document within a frame which is displayed on the screen. When aligned app doesn’t trigger camera autofocus (iPhone 17 pro), image remains blurry. When document moved further out to get sharp image, app asks to align it in the frame… this issue prevents any verification process. Pls fix.
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How to upload documents
To upload a document is really hard and couldn’t active my RB KLIC
Přehnané stupně identifikace
Zabezpečení přes dvě ID plus dvě SMS plus foto připomíná stupně utajení v jaderném reaktoru a jsou dost přehnané
Very slow
Very glitchy and slow
Nahratie dokladu totožnosti
Už hodinu sa o to pokúšam, nemožné!
Ios17
When will foreign ID work?
Scan does not work
Camera does not even scan the documents.
Have to go in person.
What is the point of the app if I cannot complete the process online?
Have to go in person.
What is the point of the app if I cannot complete the process online?
Aktivace nefunguje
Sms pro aktivaci Rb klíče nikdy nepřišla.
So practical
Best bank in Czech Republic for sure!
Easy validation
Good
Terrible app
Since one week I’m trying to upload my ID. The worst bank with arrogant people . With other banks it’s always possible to solve the problem by phone but here they arrogantly send you to the app which is not working. Really finishing with this bank.
Superior
Thank you, all perfect 👏
Unable to complete activation
The app is smooth and fine, however, the scanning feature does not provide a camera shutter should I never managed to activate my mobile banking:( using iOS 17 with a 13 pro Max….
Great app
Super easy app
Not satisfied
Much slower than SMS codes. Sometimes PIN required instead of touch ID.
nefunguje aktivacia cez client ID/SMS
zadal som ID ktorym sa prihlasujem do IB cez SMS a datum narodenia ale ziadnu SMS nedostavam, skusil som aj cislo uctu zadat
Identification issue
Front side scanning doesn’t work
And 1 star is still way too much
A decision to make a banking app activation "offline" for exisring non-Czech clients is strange to say the least.
