Recoup User Reviews
Customer Experience
~ Based on 71 written reviews from the US App Store.
What users say
Summarized from real user reviews of Recoup. Based on 846 reviews and a 4.5/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to use
- 🚀Quick refund process
- 💰Able to recoup fees
Negative things
- 🤖Automated emails appear unprofessional
- 🔒Requires extensive personal/financial data access
- 🚫Inability to cash out earned rewards
- 💸Subscription fees required to access features
Is Recoup Safe?
Recoup: Refund Wasted Expenses appears safe based on user ratings. AppsHunter Safety Score for Recoup is 90/100.
This assessment is based on 846 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 846 App Store ratings for Recoup.
Is Recoup Legit?
Recoup: Refund Wasted Expenses is no longer available in the App Store. AppsHunter Legitimacy Score for Recoup is 35/100.
Based on 35 of 100 points across 7 verification signals from App Store and developer data.
Score capped because this app is no longer listed.
Top reviews
No a single answer from my bank after two claims they “supposed to send”, I really doubt about if they really sent those claims.
Dont get. Charges me 7.99 then to file a claim charges 7.99 again then say unable to file a claim and charges me again and again
Was good at first, but there’s no longer a means to cash out. I have nearly $50 and am unable to cash out. It’s a fugazi!
I didn’t have time to continue using this app. I understand resetting points due to inactivity, but they keep taking away points so my point balance is negative, not zero. Stupidest app ever.
Unsurprisingly Recoup failed to deliver on recouping anything other than a membership fee from me. Would not recommend wasting your time or money on this app.
I started using recoup, solely because I was told that I may be able to get back some overdraft fees. I paid for the monthly subscription twice and had not got any updates in my claim. My bank did send me a letter stating they got a message from me but they had no other information on me. So now I’m out $30 which put me further in a whole. Just avoid this app. I would rate it a 0 if I could.
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It won’t connect my bank which is a bank that the app works with but it keeps denying when I go through the steps to connect it.
Why ask and charge my card for service you could not show me? Every time I open the app it is only asking for payment. Just why?? I have no idea what you can do! Scam in my opinion.
They keep proposing refunds and rebates and disputes in your accounts. However, they keep saying you have to pay an additional $4.99. Then, when you do, they tell you you have to pay another $29.99 to but more credits. So far, I have gotten no use out of this app.
So I only gave this app five ⭐️ because I wanted it to be seen. At first this app was great but for the past year I haven’t been able to cash out because I can’t get any badges because I’ve had the same offers for over a year now. I have well over enough points but no badges because they haven’t updated the offers they just leave the same offers on there so how can the ones of us that’s already done those offers able to cash out again? I’m starting to think this app is a scam it draws you in let’s u cash out ur first $10 and then that’s it. I’ve even tried surveys to get badges cause it says we can get badges that way but NOPE you can’t I’ve tried for months and not once did I get a badge not even a piece of a badge. I am so close to closing my account and deleting the app the only reason I haven’t so far is because of the money I have made on this app. SO RECOUP WHEN ARE YALL GUNA UPDATE OFFERS AND ADD MORE OFFERS SO THE ONES OF US WHOS DONE THE ONES THATS BEEN ON THERE FOR A YEAR NOW CAN GET BADGES? OR IS THIS APP JUST A BIG SCAM? Y’all need to add/update offers so people that’s been on this app since day one can have access to there money they have made on here
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You have to spend money to get your rewards. Stick to Ibotta and others.
They switched to a subscription model with no warning and now all of my points are inaccessible. Only option is to pay up or delete account. They’re now charging almost $100 a year lol. There are dozens of other apps that do this and don’t charge, better pay outs too. Don’t waste your time or money here.
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They don’t tell you there is a monthly fee
Used this app to get my banking overdraft fees refunded. It’s been well over 30 days and haven’t received any communication in the app or by email from Recoup that I’m getting them back or not. Also haven’t heard anything from my bank. They charge a one time fee for this service, but then don’t actually DO anything. Complete scam.
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I wanted to use this app so bad, but I refuse to allow PLAID to login to my bank accounts, so they can snap photos of my transactions for their advertising/data collecting business.
I was excited for this app. Being able to get cash back is so helpful in this economy, however it is pretty much impossible to get the money. You have to earn badges by surveys, offers, or video reviews. Surveys give 1/8 of a badge and most of the time you don’t even get that. The offers are subscriptions that cost more than a badge is worth($5 cash out per badge). The video reviews require you to send it out to people and get 25 likes. They ask for a lot of info, and if you could actually cash out without jumping through crazy hoops and spending more money than you would get, it would be worth it.
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Sure you earn points but they’re useless unless you get “badges”. And to get badges you have to complete offers where you actually have to spend money. So I don’t see how this is a rewards app. No other rewards app conditions their points like this.
All the hoops you have to jump through just to cash out each time make it not remotely worthwhile. Easy to accumulate cash and just about impossible to earn the one badge necessary for each cash out.
In order to connect your email, they need to have FULL access to your email. Which means they have permission to send emails from your account, and pretty much do anything from your emails that’s weird.
Please read! This app steals and sells all of your personal and financial information and DOES NOT PAY OUT. Beware!
