This is my first time writing down a review for an app, let alone a bad one. I usually don’t do this kind of stuff but this app definitely is the worst experience I’ve had. I’ve also heard some bad comments about this one but decided to give it a try and now i kinda regret it. First off, the unfair payment. This app takes money off your card once a week, and this can be unfair to the customers. I’ve had so many therapists either cancel my appointment or switch it to an inconvenient time or day, making me have to either reschedule or cancel. Once a therapist rescheduled me to 6AM literally couple hours before my appointment and I had to cancel it. There’s also cancellation fees but first time is free. The rescheduling of therapists without even telling me beforehand actually went on for a week. Idk if I was unlucky, but I basically paid for nothing in this case. Now about the “therapists”. This is just my opinion from my personal experience, but I genuinely don’t think the people here are actually qualified therapists. When I finally ended up with one, she didn’t seem like she cared about what I had to say and was very dismissive. At the end she said she doesn’t know why me and my partner even need therapy. Umm yeah we only talked for 45 mins AND you basically didn’t even listen to us how are you supposed to know if we need therapy or not. Overall, waste of money and time, I recommend using couple more bucks for an actual therapist or look somewhere else. THIS IS NOT THE PLACE!!
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