ReGain User Reviews

Customer Experience

Positive experience82.4% of reviews
Neutral2.2% of reviews
Negative experience15.4% of reviews

~ Based on 539 written reviews from the US App Store.

What users say

Is ReGain Safe?

ReGain - Couples Therapy appears safe based on user ratings. AppsHunter Safety Score for ReGain is 96/100.

This assessment is based on 13,278 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 13,278 App Store ratings for ReGain.

Is ReGain Legit?

ReGain - Couples Therapy appears to be a legitimate app. AppsHunter Legitimacy Score for ReGain is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

This is a scam..

I don’t know how people are giving five stars when you pay for the initial account to get started then wait for a therapist to become available and if they’re not available you’re being charged a full month. I paid the initial start $65 and was paired with a therapist that wasn’t available until 2 weeks later, then the next week they tried to charge me $180 for a full 4 weeks.. it’s only been a week after creation, already made a payment as well as a week before the first meeting, if I don’t pay I don’t get the first meeting… what’s the point? Traditional therapy is more convenient.
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Warning

Good luck getting an appointment… additionally they charge $90 a week regardless if you shrink is able to meet with you.. they do things like schedule separate appointments to with you husband or wife to make more money… it’s a scam .. they don’t send you receipts when they charge you… good luck… could have paid for a divorce lawyer by now
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Great App!

Have enjoyed using this app, easy to navigate & complete task I need to.

My therapist is really helpful

Dea Richardson is such a good therapist. Every session with her is a new lesson for me.

Therapy therapy

Pretty good

Completely Unsatisfactory

My wife and I attempted couples therapy. The therapist was terrible and only chimed in to say “exhale” we switched therapist and then could not get her to respond. She then missed our appointment with no follow up. The frustration this service caused only further fueled my wife’s and I problems. 2 months of this service and we are out $640, divorcing and don’t have a single positive thing to take away from this app or service. Truly awful practice.
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If I could give this 0 stars I would

This company is such a joke! I really wonder if they get their therapists from temu. Every single therapist I’ve had from here has been horrible! And for some odd reason, they’re all elderly white woman. They’ve all been unprofessional and I have mental health background, I have 10+ years of experience in private practice so I know the ethical and legal requirements that therapists should review and follow with their clients. One of my therapists would fall asleep during my session and the other therapist was completely invalidating and giving specific directions with biased opinions.
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NOT the best place for therapy.

This is my first time writing down a review for an app, let alone a bad one. I usually don’t do this kind of stuff but this app definitely is the worst experience I’ve had. I’ve also heard some bad comments about this one but decided to give it a try and now i kinda regret it. First off, the unfair payment. This app takes money off your card once a week, and this can be unfair to the customers. I’ve had so many therapists either cancel my appointment or switch it to an inconvenient time or day, making me have to either reschedule or cancel. Once a therapist rescheduled me to 6AM literally couple hours before my appointment and I had to cancel it. There’s also cancellation fees but first time is free. The rescheduling of therapists without even telling me beforehand actually went on for a week. Idk if I was unlucky, but I basically paid for nothing in this case. Now about the “therapists”. This is just my opinion from my personal experience, but I genuinely don’t think the people here are actually qualified therapists. When I finally ended up with one, she didn’t seem like she cared about what I had to say and was very dismissive. At the end she said she doesn’t know why me and my partner even need therapy. Umm yeah we only talked for 45 mins AND you basically didn’t even listen to us how are you supposed to know if we need therapy or not. Overall, waste of money and time, I recommend using couple more bucks for an actual therapist or look somewhere else. THIS IS NOT THE PLACE!!
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Great outlet

It has been such a relief to be able to talk to somebody in the ease of which you can connect is really refreshing therapist or at least the one that I have spoken with she is excellent and her job and being able to listen and being able to give recommendations and advice that hit the heart of the matter.
CRM
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Great therapist

Found a great therapist for my partner and I. He’s very knowledgeable and a good fit for both my partner and I. We are about eight weeks in and are continuing.

Bait and switch

I wanted to get the Gottman card deck. Somehow I ended up downloading this nonsense app and giving an information that I didn’t really want to give.

Nothing but the ick here.

Therapy that is suited to YOU

Regain is great because it’s very accommodating to each individual. My therapist, Arleen Atkins, is amazing!! She’s helped me change my life in every aspect we have covered!
You pick your therapist in a very intimate manner, by their skills, licensing, years of study, gender, sex, age, etc…. If you don’t like someone, you can choose someone else, at no cost or hassle to you. I HIGHLY RECOMMEND! By far the best app for online/virtual therapy that I personally have tried, and I’ve tried 5!!!
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Better Options Out There

$360 ($90 a week) is pretty standard but they charge you every 4 weeks to consume them and they don’t stack. If you have an inflexible schedule and the therapist’s schedule doesn’t work well, you’re just in a bad spot.

Then there is cost, you can get it more affordable overseas at apps like Saya (Philippines but they speak English), who have the same qualifications, cheaper prices, and you are buying sessions - not time slots that are auto-consumed if not used each week. It’s superior in flexibility and cost.

I took this expecting a superior product, instead it was just more costly and far less flexible compared to quickly developing foreign English speaking apps.
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Great first session!

Courtney was an absolute delight to talk to. Got some great advice and pointers.

Easy & Affordable

Tried a few different people and landed on someone great. Customer service has been responsive and helpful. Overall, amazed at the ease and affordability. It’s been great.

I love this app

Our therapist has saved our relationships with the people around us and ourselves

Wonderful

It’s so nice to have a professional at your fingertips. I feel better after a session every time.

Great couples therapy

Sandra Biddy (Therapist) is awesome and the app is a great avenue for couples to help their marriage.

New ideas

Speaking with someone who has the education to hear beyond words is helpful as it opens new ideas for moving in new directions.

Help!!

Found a great therapist for my fiancé and I to work out some problems we’ve run into and found a pretty great therapist to help navigate us through it.