Its a scam
Its a money laundering scam, this people displays different product and you will get different. If you ask for missing things they will ask you to pay extra for other product. I rented a TV , as per their ad its clearly written tv stand is in the box, at delivery I didn’t get the stand, i escalated they said you have to rent tv unit we dint have stand, 1st question if i already Have tv unit, why should i rent, and 2nd which kind of stand it is which is not applicable to my tv unit but your rented tv unit will be compatible with it. Then they are scamming like if u cancel the order we will not refund you. And this is the scam, entire 1 month rent + deposit+ the charges and taxes they have taken all are gone. Don’t buy or rent from rentomojo, my worst experience that too their customer care is highly unprofessional and no manners to talk. Their delivery executives are like continuously calling and asking to stay at home as apart from me they cant deliver to my family members. They told me to take office leave if i want delivery. Worst service provider.
Show more
Great app! Helpful staff!
Great app! Helpful staff!
Bad customer care experience
I’ve had a very disappointing experience with Rentomojo’s customer support. The customer care executives are quite rude and do not respond in a timely manner. When I called regarding a simple request to reschedule my product return by just two days (since we won’t be available), the response was not helpful at all.
They kept saying that the delivery team will call and only then can it be handled. When I asked what happens if I miss the call or if they don’t call at all, they simply repeated the same answer instead of providing a clear solution. They also didn’t mentioned that rescheduling can be done through the app, and conversation itself felt very rude and dismissive.
For a simple request, the experience should have been much smoother. I hope Rentomojo improves the professionalism and responsiveness of their customer support team.
They kept saying that the delivery team will call and only then can it be handled. When I asked what happens if I miss the call or if they don’t call at all, they simply repeated the same answer instead of providing a clear solution. They also didn’t mentioned that rescheduling can be done through the app, and conversation itself felt very rude and dismissive.
For a simple request, the experience should have been much smoother. I hope Rentomojo improves the professionalism and responsiveness of their customer support team.
Show more
Rento Mojo totally fraud
They are charging too much for any subscription. You have taken. I have taken the subscription for bed and mattress, and I have worst experience earlier. Also, rent executive support is very bad. They won’t connect with you when you need them. They will generate new bill for you and then they will call you and ask you for extra amount for your subscription. Also, they have some certain rules for early closer charges, you will have to pay early closer charges. If you are closing your subscription within or before your time, you need to close the subscription exactly on the day when your service is going to end if you are closing the subscription few days before it’s not going to work out, they will tell you need to close the subscription exactly this same day, and you cannot connect them when you are trying to close the product. You will be only connected back from them. When they are eligible to charge you extra for next month bill.
I would rather suggest everyone to purchase the product directly.
I would rather suggest everyone to purchase the product directly.
Show more
No service, customer support, will hold you money for long without you getting real services.
I placed an order for rent. The app took upfront payment, not allowing to proceed without payment of product.
Then asks for kyc verifications of both myself and parents.
Due to their own problems, had to fill kyc 5times, the verification alone took more than 3days. Multiple times prompting and forcing for parent verification even though once done.
After all this, a phone was made from their end, requesting bank statement, which i provided and then i got a call today, saying the account balances don’t match in the bank statement - official e-statement provided by sbi itself, and requesting for our offer letter of internship and parent bank statement. Now i have joining from tomorrow nd m stuck with no source for purified water.
Then asks for kyc verifications of both myself and parents.
Due to their own problems, had to fill kyc 5times, the verification alone took more than 3days. Multiple times prompting and forcing for parent verification even though once done.
After all this, a phone was made from their end, requesting bank statement, which i provided and then i got a call today, saying the account balances don’t match in the bank statement - official e-statement provided by sbi itself, and requesting for our offer letter of internship and parent bank statement. Now i have joining from tomorrow nd m stuck with no source for purified water.
Show more
Frustrating and Incompetent App
The entire app experience is so horrid with so many bugs and slow app UI. Wasn’t able to complete KYC as the app was buggy, went to chat with support but the app wouldn’t update replies unless I kill and reopen the app after every message. Asked to speak with a human agent but even the responses from the agent were clearly AI bot generated (absolutely no empathy or resolution). Rentomojo can call me directly daily in case they need anything but there isn’t a single number I can dial to talk to a human, even the chat support would put together heaven and hell to not arrange for a requested callback.
I now have a headache because I have had to be navigating through the app bugs for 2 hrs now and have no other option but to leave this review and try to cancel my orders.
I now have a headache because I have had to be navigating through the app bugs for 2 hrs now and have no other option but to leave this review and try to cancel my orders.
Show more
Worst service and fake promise
They have taken my money after promising that they will will be delivering my items but suddenly after the payment was done the sales guy has stopped responding me also I recieved and message from them for the confirmation delivery of my items for another date for another date without my consent like they do all the things themselves they do not care about the cx preference also now my money and both the service and the customer support and both the sales team is not helping me my money 2941 is gone also my item for that is not delivered yet which is a pathetic service which they provide never thought they Would do such fraud to cx will complain this to consumer court as well also they don’t have any customer care support for emergency also they will not help you with the manager or logistic team which will at least clarify I’ll be getting my delivery or not Please ban this app and their service they should not run in AppStore such cheap money fraud app do fraud with cx and taken their money be ready for the legal outcome and also guys please think 10 times before using or taking the service take on your own risk 😂 they will be suied soon ha fraud app and now they are charging to something settlement charges from no where
Show more
Fraud company
I had cancelled my subscription well in advance, but the furniture was never picked up. After this, the company completely disabled the query resolution section in the app, leaving me with no way to raise a request or complaint. The chat support has been non-functional, and despite repeatedly calling customer care and requesting pickup, I was met with complete indifference. Meanwhile, I continued to be charged rent.
I had clearly informed the company multiple times that I vacated the apartment. The furniture is currently with the owner of the property. Since the company failed to act despite several follow-ups, they will now need to coordinate directly with the owner to recover their furniture.
To be very clear, this is not my furniture, yet I made consistent efforts to get it returned. There has been absolutely no support from the company’s end. This review is being posted only because there is no other channel left for the company to acknowledge or address the issue. I am no longer liable for the furniture.
I had clearly informed the company multiple times that I vacated the apartment. The furniture is currently with the owner of the property. Since the company failed to act despite several follow-ups, they will now need to coordinate directly with the owner to recover their furniture.
To be very clear, this is not my furniture, yet I made consistent efforts to get it returned. There has been absolutely no support from the company’s end. This review is being posted only because there is no other channel left for the company to acknowledge or address the issue. I am no longer liable for the furniture.
Show more
Wardrobe
Services was amazing, quick and on-time.
Don’t rent anything out
Just took a water filter. Delivery was not on scheduled time. Installation guy screwed up installation and now it’s dripping all over the floor. Useless support staff, waste of time and money.
Poor service
I am shocked with the 4.6 reviews.
They totally hide extra adding amount which they charge after renting old dated electronics
I’m extremely disappointed with RentoMojo’s service. The washing machine I received is very old and outdated, completely different from the brand-new model shown in their app. The product quality is poor and does not match what was advertised.
Also, the pricing is misleading — the app initially showed ₹650 rent, but after taking the machine, they added hidden charges like premium fees and GST, increasing the total rent to ₹946 per month. This feels dishonest and unfair to customers.
I expected transparency and quality from RentoMojo, but this experience was very frustrating. I do not recommend this service to anyone. Please be careful before renting anything from them — they don’t deliver what they promise.
Also, the pricing is misleading — the app initially showed ₹650 rent, but after taking the machine, they added hidden charges like premium fees and GST, increasing the total rent to ₹946 per month. This feels dishonest and unfair to customers.
I expected transparency and quality from RentoMojo, but this experience was very frustrating. I do not recommend this service to anyone. Please be careful before renting anything from them — they don’t deliver what they promise.
Show more
BEST EVER SERVICE
Best service
Worst app for renting furniture
I raised an upgrade request on 27th Aug’25, scheduled for delivery on 31st Aug. I waited the entire day without any update, and when I finally tried to reach support, it was nearly impossible to get connected over a call. After struggling with the chatbot for 15 minutes and repeatedly requesting, I was finally connected—only to be told that the item was out of stock and would be delivered whenever available, with no timeline provided. It’s frustrating to see how an order can even be accepted if the item isn’t in stock.
On the very same day, I ordered an air fryer. After making the payment, I got a pop-up saying the payment had failed, so I placed another order. Shockingly, both orders were accepted, and despite immediately canceling one, they still delivered both. When I asked them to take one back, they asked me to raise a cancellation request again and said delivery charges would be deducted from my refund.
This is by far the worst customer experience I’ve had on any app—completely unprofessional, careless, and with the audacity to charge customers for their own mistakes.
On the very same day, I ordered an air fryer. After making the payment, I got a pop-up saying the payment had failed, so I placed another order. Shockingly, both orders were accepted, and despite immediately canceling one, they still delivered both. When I asked them to take one back, they asked me to raise a cancellation request again and said delivery charges would be deducted from my refund.
This is by far the worst customer experience I’ve had on any app—completely unprofessional, careless, and with the audacity to charge customers for their own mistakes.
Show more
Affordable Comfort Without the Burden – Thanks to RentoMojo! ⭐⭐⭐⭐⭐
I was really planning to buy a new bed and mattress for myself, but while looking online, the prices for a bed with a mattress were very high. I wasn’t sure if I should spend that much money, especially considering my other expenses.
Then I heard about an app called RentoMojo, and without a second thought, I downloaded it. I was shocked (in a good way) to see the prices and offers they were providing on beds with mattresses for rent.
I selected a single bed with a good mattress for myself, completed my KYC, and made the payment. I did have a little confusion while using the app, so I contacted customer service, and they were very helpful after the payment process.
I received a delivery date for when I would get my bed and mattress. Both items arrived fully packed and in new condition.
I’m really happy with the experience, and I will definitely recommend this app to my friends so they can also rent furniture without putting a burden on their pocket.
Thank you again, RentoMojo!
Then I heard about an app called RentoMojo, and without a second thought, I downloaded it. I was shocked (in a good way) to see the prices and offers they were providing on beds with mattresses for rent.
I selected a single bed with a good mattress for myself, completed my KYC, and made the payment. I did have a little confusion while using the app, so I contacted customer service, and they were very helpful after the payment process.
I received a delivery date for when I would get my bed and mattress. Both items arrived fully packed and in new condition.
I’m really happy with the experience, and I will definitely recommend this app to my friends so they can also rent furniture without putting a burden on their pocket.
Thank you again, RentoMojo!
Show more
SCAMMERS Be Aware
They are not a genuine company the review you see on their app and website are all fake and filtered they only post 5 star review to build peoples trust so that they can scam you. They ask you for your bank details PAN details and bank account statement to check your cibil before renting you their furniture’s which is a scam why they need your bank account statement….They took our money and when we cancelled the order they didn’t refund the money it’s been almost 6 business working days along with 4 weekend and yet there is no response from them…Don’t fall for their good review you see on their website….This company is totally phishy and they are not genuine they do things on their own term and whenever you will ask for your money they will continuously ask you for your bank account and PAN details l…..They are SCAMMERS so be aware people.
Show more
Repair
Excelente customer service
A/C re-installation
First time a defect AC was installed but it was replaced with another one. The technician Jayanth did a great job in installing it.
Very good
Very good delivery bhaia rishi bhaia og
Pathetic service
U have the worst service ever..
I have been struggling so much to rent a ac from u guys since a month..
1st u guys took ages to approve my kyc, then oneday someone came to deliver the ac , next day someone came to install the ac,
It turns out ur ac has a fault.. again next day someone came to check the ac and opt for replacement..
then next day i got a call that u dont have stock, then again few days later someone came with new ac .. then they saw the previous ac was not uninstalled.. so they took back new ac .. now i am waiting for replacement again..
r u guys really serious?? Its 16th of the month..
its total harassment..
worst experience with rentmojo its pathetic..
As we don’t have any job in our life..
everyday i have to wait for several calls and stay at home for ac installation.. and after all this million calls i don’t get any result..
pls try to understand its been almost a month..
by now anyone will b frustrated and buy a new one,.
We also have jobs we have to work.. we cant invest so much time bcz of an ac..
I have been struggling so much to rent a ac from u guys since a month..
1st u guys took ages to approve my kyc, then oneday someone came to deliver the ac , next day someone came to install the ac,
It turns out ur ac has a fault.. again next day someone came to check the ac and opt for replacement..
then next day i got a call that u dont have stock, then again few days later someone came with new ac .. then they saw the previous ac was not uninstalled.. so they took back new ac .. now i am waiting for replacement again..
r u guys really serious?? Its 16th of the month..
its total harassment..
worst experience with rentmojo its pathetic..
As we don’t have any job in our life..
everyday i have to wait for several calls and stay at home for ac installation.. and after all this million calls i don’t get any result..
pls try to understand its been almost a month..
by now anyone will b frustrated and buy a new one,.
We also have jobs we have to work.. we cant invest so much time bcz of an ac..
Show more
