The worst app ever
Not sure why I should use this app. I guess this happens when you rent an apartment on a low budget.
Endless loading and endless mandatory updates.
Endless loading and endless mandatory updates.
Horrific Functionality
Not a single thing in this app works. Maintenance requests did not show up in my building’s office PC, and the phone number linked to my apartment was incorrect. The app is also slow and crashes constantly. Of course, the original website my apartment used for maintenance requests and rent payments worked perfectly, and then this app that never works has replaced it entirely. Awful.
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Does not work at all
When I downloaded for the first time, it allowed me to create my account, but after logging in and each subsequent time I log in, no profile info will load. Each tab, save the “Contact” page, shows a spinning loading symbol, no matter how long I wait.
Only works for service requests
The home, account, and payments tab don’t work. They just freeze on a loading screen. Seems to work for service requests though.
Does not work at all
When I downloaded for the first time, it allowed me to create my account, but after logging in and each subsequent time I log in, no profile info will load. Each tab, save the “Contact” page, shows a spinning loading symbol, no matter how long I wait.
New Version Works Well!
The latest version has a much improved look and feel and keeps me logged in.
Awful UX
This App is awful. No way to easily sere auto pay settings. No way to see your payment history. Who thought this was production ready? Did they even bother doing UT?
It offers no information on charges
It would be nice to know what am I getting charged for. It has ZERO details. Is this for bills? Which ones? If water, where is the reader info? If electric, where is my consumption details? How scammy
Connor group is scum
Scum
Trash
This app doesn’t work properly when trying to select payment options as far as what to pay.. it doesn’t allow you to select any options. This has got to be illegal and not legit.. contacting Ohio fair housing and whoever else I can to see if this is legal because I feel like this app and the arrangements are suspect!!!
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Update the app to include Split Payments
I was able to do split payments on the website before but now it’s not offered without calling your leasing office to split the payment. So much for convenience. I would think an update would include this option. Please update the app or site to allow split payments and the breakdown of the bill.
Better looking but…
App certainly looks nicer than the old one with its AOL looking interface. But hate that I hafta log back in every single time. Luckily have my PW saved… but it’s a pain.
Poorly designed
For an app that is required to be used to submit work order requests at a “Luxury Apartment Building” I am unclear as to why it does not have the ability to upload pictures to work order requests. We are specifically asked to send pictures but then the app does not allow this function. Terrible!
Bad UI
The app auto scrolls when you select a field to enter info so you can’t see what you’re typing.
The service requests show up in a random order and when i entered a new one, the confirmation brought up one from a month ago instead. And when i search, the newest request doesn’t show up. If i do it again will it send two??
The service requests show up in a random order and when i entered a new one, the confirmation brought up one from a month ago instead. And when i search, the newest request doesn’t show up. If i do it again will it send two??
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Not a good app.
It would be nice if the app showed a breakdown of your bill. Or even allow the choice to do partial payment.
App still buggy after update
Once I log in, I continuously get token verification errors. I went to pay my rent and it never processes. I stared at the spinning wheel for 6 minutes. They should QA before releasing.
Awful Customer Experience
Doesn’t retain login session, so you have to login every time you want to use the application. It also alerts the user on each page change that push notifications are not setup if the user opted out of push notifications. It’s annoying alerting because of a user’s preference of app notifications.
Terrible Login Experience
App logs me out every single time it is closed and does not remember my username or password.
