Ease of use
Quick and easy to pay rent
Review
Awesome
Needs
There needs to be a category for toilet/plumbing issues.
Great app!
Very easy to submit maintenance requests!
App experience
Top notch. No issues.

Easily manage your apartment living with this app. Pay rent, submit maintenance requests with photos and voice notes, and track their progress. Stay connected with your community via the Bulletin Board.
Summarized from real user reviews of Hawthorne Life Resident App. Based on 1.2K reviews and a 4.6/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Lifestyle app.
26.4.0
April 29, 2026
Thank you for being an awesome app user! We appreciate your commitment to our app. Weβve made some general improvements and bug fixes in this update.
4 issues
Payment issues and delayed balance updates
Frequent log-outs and login problems
4 requests
Ability to submit multiple requests at once
Reminders and calendar integration
The app allows you to manage your apartment easily. You can submit one-time or set up automatic rent payments, submit maintenance requests with photos and voice memos, and track the progress of those requests. It also features a Bulletin Board for community interaction.
You can submit one-time rent payments in three simple steps using various payment methods. Additionally, you can set up monthly automatic payments to help you avoid late fees and ensure timely rent payment.
Yes, you can submit maintenance requests directly through the app. The app allows you to include photos and voice memos with your requests, providing detailed information to the maintenance team.
Based on the provided information, the app is free to use. There are no mentions of in-app purchases or subscription fees for residents.
The availability of the Hawthorne Life app and its specific features may vary by community. You should check with your Community Manager to confirm if the app is offered in your community and what features are supported.