Best place to buy gear!
I’ve bought several things on reverb. Banjos and guitars. Have always had a good experience “knock on wood.”
Bad App Updates… UPDATED 3/7/26
ANOTHER UPDATE, ANOTHER REVIEW: You brainiacs must not like selling things through your iOS apps. Must not have a lot of users…. Newest uptake only loads 4-5 pages of a search and then won’t load anything else. Like nothing. Keep these great updates rolling. UPDATE AGAIN: PLEASE FIX YOUR FREAKING APP!!! SEARCHES DON’T WORK. CONSTANT REPEATING OF ITEMS. I’M ALMOST DONE AND WILL TAKE MY SPENDING ELSE WHERE. LOOK ME UP, I SPEND ON THIS FREAKING APP! FIX IT! MAKE IT WORL. UPDATE: Yep, once again they’re going out of their way to make shopping through the app truly painful. I just want to see the new listings, in order of most recent, in all the categories I want to shop. If you can’t do that, then what is your purpose? I’d take away the one star if I could. — If you plan on listing gear on this app, please be aware that they go out of their way to make it hard to sell your stuff. I shop the “new items” list. They have gone out of their way to make this impossible. It used to be easy to scroll through the new items, now you have to constantly hit a “load more items” button and after several pages it takes minutes to load. So, no looking at those items. Good luck selling!!!
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Sellers Proceed With Caution!!
If you are a seller, please be careful. Hidden fees can come back to bite you. 1) Miscalculation of shipping fees is a major culprit. You can set shipping to be calculated automatically based on size and weight, and to be paid by the buyer. But, many times they will under calculate this before the sale, then after purchase, the actual shipping cost can be up to 45% more. Any overage has to be paid by the seller! This comes out of your profit!! 2) You can set a shipping fee ahead of time, then when it comes time to ship, Reverb will suggest a "safe shipping" selection which costs more. Along with that is often a "signature required" selection as well, which both cost more than what you've selected as your original shipping price. This is also, to be paid by the seller. Again this comes out of your profit..... So, please beware!!
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Enables my addiction beautifully
Great place to explore pedals and gear. Very addicting.
They deserve to go out of business
I went back to eBay after 10 years on reverb.
The fees are theft. I would rather give the buyer a $150 discount instead of giving it to reverb. For what? It’s my item I’m selling to another buyer and reverb is the parasite sucking all the profit.
Then my account got suspended one full month after my last sale because I owed a fee for “incorrect measurements” so the shipping cost should’ve been more. I OVER measured and OVER weighed, as I always have done for online sales since 2000. UPS accepted my package and it got delivered. One full month after that delivery my account was suspended because they say I owed $3. After the hundreds of dollars in fees I have paid and the successful delivery.
The fees are theft. I would rather give the buyer a $150 discount instead of giving it to reverb. For what? It’s my item I’m selling to another buyer and reverb is the parasite sucking all the profit.
Then my account got suspended one full month after my last sale because I owed a fee for “incorrect measurements” so the shipping cost should’ve been more. I OVER measured and OVER weighed, as I always have done for online sales since 2000. UPS accepted my package and it got delivered. One full month after that delivery my account was suspended because they say I owed $3. After the hundreds of dollars in fees I have paid and the successful delivery.
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PRS AMP
I received an offer out of the blue for an amp I had my eye on. I countered and being the great guys they are after a short consultation I imagine, they got back to me and we reached a deal. It made my day to be honest, as I really wanted that particular amp but had written it off and the surprise offer made my year, which has been pretty bad to date. Thanks guys.
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For one reason or another checkout always seems frustrating
👎
Hard to deal with
I do quite a bit on reverb. I’ve watched this company Go from the best of the best to the worst of the worst over the last five years since they stopped doing phone support because they’re cheap penny pinchers. They also ruined the Mobile app by moving your purchases down below the screen where you can’t even see them anymore. It all used to be nice and concise on a single screen. I get I sent my feedback when they were asking for it during this changeover and they didn’t even listen. Nobody likes the new mobile app. During Covid we were all making money handover fist and they had marketplace integrity specialists flagging everybody’s account for suspension for the littlest stupid things and now they had to layoff half of their staff because people aren’t buying as much gear anymore and you can share your phone number or email without a problem for trading. They didn’t listen to me then and they still don’t listen to me now. Their customer service is horrible. They used to get back to you right away and now you have to submit an email case and wait two days for someone to finally respond and they always decide with the buyer never their sellers who are their bread and butter. I really don’t like this company anymore ever since they sold it to Etsy. It sucks.
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Reverb Buy & Sell Music Gear
Great place to get what you need for some great deals.
Order flaw
They need to fix a bug. When you place an order and you try to split payment, it shows a split payment but then when you send it through, it doesn’t do it. The issue is when using Paypal.
Perfect
This app is a must have for any advanced to bigger musician prices are great
app ok support bad
real bad support ai is trash
Shipping Boxes
These boxes are awesome and cheap!! Love them!
Cust service is just ok. Fees are ridiculous
I used to be able to
Call and speak with a real person at the call center. And the fees were reasonable. Now. Fees are crazy. And customer service is non existent. Too bad
Call and speak with a real person at the call center. And the fees were reasonable. Now. Fees are crazy. And customer service is non existent. Too bad
Reverb sure do be Reverb
It’s the big dog. I think the payout rates could be better but stuff moves here and there are always deals to be had so it goes. Grateful for it!
moosick
mmm music items
Easy Street
By far the easiest purchase I ever made! I typed Fender Strat Hardcase and “Bang” there it was , for a great price and zero shipping. You couldn’t ask for better!
Great website… Great app… Great support
I’ve bought and sold many times on both the app and website. It’s absolutely the best way to buy and sell musical instruments. I had “thought” I found a flaw with the app while searching for gear… I posted an average review of the app and the developer responded… and my problem wasn’t the app, but just me having an erroneous search filter on messing with my search results… ie user error… GREAT APP and GREAT SUPPORT…
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Great app
I have bought three guitars and an amp on Reverb. Only great experiences. I highly recommend.
Awesome community - Too many fees to sell
1 - Why do I have to go into product detail to remove an item from my watch list?
2 - Why is My Lists a menu item. Bring the two lists inside there to the surface.
3 - Love the illustrations and the readability of the content.
4 - Way too many fees
2 - Why is My Lists a menu item. Bring the two lists inside there to the surface.
3 - Love the illustrations and the readability of the content.
4 - Way too many fees
