Great Shop, needs to understand lefties
Love the shop, great deals and finds. It doesn’t get 5 stars because all of their “just for you” and “we think you’ll love” recommendations are all right handed guitars. I’m a lefty. Very frustrating. Change the algorithm or make a setting where you can put in that you’re a left handed player. Change that and it would be 5 stars
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Incredibly negligent
Worst customer support and service I have ever experienced from any company.
Messaging
I don’t like the messaging format. It should be easy to communicate with sellers without having to make an offer
Worst place to sell ever
Sent my saxophone accords the country only for Reverb to screw me on shipping because the buyer refused the item out packaging cost also and 2 weeks time
Thank you
Love my Reverb
Extremely Disappointing Experience
My experience selling on Reverb has been incredibly frustrating and disappointing. I sold three pieces of musical equipment through the platform, purchased and paid for the shipping labels directly through Reverb, and shipped everything using the measurements and information provided at the time.
Now, three to four months later, Reverb suddenly claims that I owe almost $400 in additional shipping-label charges.
What makes this even more frustrating is that the measurements I provided match the measurements taken by the carrier when I dropped off the guitar and the other equipment. The packages were measured there, the shipping was accepted, and the labels had already been paid for through the Reverb app. Yet months later, I am being presented with hundreds of dollars in additional charges.
I find this completely unacceptable and extremely irresponsible. Sellers should be able to know what they are actually paying when they purchase a shipping label—not receive a surprise bill for nearly $400 months after the transaction is finished.
Reverb already collects selling fees and shipping costs, so unexpected charges like this make me seriously question whether I would ever sell through this platform again. At the very least, Reverb should provide clear documentation showing exactly where every additional charge came from and why the original measurements and shipping charges were supposedly incorrect.
Based on my experience, I cannot recommend Reverb to other sellers. If you sell here, keep screenshots, receipts, package measurements, carrier documentation, and records of absolutely everything, because apparently a completed transaction does not necessarily mean the charges are actually finished.
Now, three to four months later, Reverb suddenly claims that I owe almost $400 in additional shipping-label charges.
What makes this even more frustrating is that the measurements I provided match the measurements taken by the carrier when I dropped off the guitar and the other equipment. The packages were measured there, the shipping was accepted, and the labels had already been paid for through the Reverb app. Yet months later, I am being presented with hundreds of dollars in additional charges.
I find this completely unacceptable and extremely irresponsible. Sellers should be able to know what they are actually paying when they purchase a shipping label—not receive a surprise bill for nearly $400 months after the transaction is finished.
Reverb already collects selling fees and shipping costs, so unexpected charges like this make me seriously question whether I would ever sell through this platform again. At the very least, Reverb should provide clear documentation showing exactly where every additional charge came from and why the original measurements and shipping charges were supposedly incorrect.
Based on my experience, I cannot recommend Reverb to other sellers. If you sell here, keep screenshots, receipts, package measurements, carrier documentation, and records of absolutely everything, because apparently a completed transaction does not necessarily mean the charges are actually finished.
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Great place
Awesome app guys !
FEES ON FEES
Go sell on marketplace or eBay. Reverb has an absurd amount of fees. LOADS OF FEES. Let me give you some: Reverb selling fee, Payment processing fee, Shipping label fee, Bump fee, Sales tax, also not including all the shipping you have to spend at the actual post office. Overall I sold an interface for $460 and all this dropped it to around $330. NOT WORTH IT. Go to fb marketplace.
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If it weren’t for Reverb
If it weren’t for Reverb, my Guitar collection and amp collection would suck🤣 Thanks guys I love meeting all of you and buying the prizes that you offer and I cherish every single one. I don’t have any other hobbies. I don’t play golf. I just do this Duane Adkins.
Trustworthy Sellers
I feel confident buying on Reverb, as long as the seller has a 4.5 or above rating
disappointed
i sold a barely used udo super 6 on this app and was paid $2,900 but the payout was $2,232 after hundreds of dollars of fees taken from selling, payment processing, and a shipping label. and i didn’t know how much the final payout was going to be until after i shipped it off to the buyer. can’t say ill be using this app to sell anymore. maybe im doing something wrong? but i lost out on hundreds of dollars for seemingly no reason at all
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Korg Karma expansion board
I just ordered the “Vintage Archives”expansion board for my Korg Karma Synthesizer grom Reverb.com and had an easy,all the information I needed,description and condition,plus everything else I needed to know to make my order.I hope it gets here soon! If this purchase turns out to be as good as it went ordering it,I now have my new place to buy much more critical equipment that I need for the next album.I will review again when I receive it and test it out.I look forward to to many more opportunities like this with Reverb.com as these parts are not made anymore and can be hard to find.Thank you Reverb,and Im looking forward to receiving this Exp.Board…!!! I need plenty more,so lets see how this goes!
Rock on!!!🎶💥
Rock on!!!🎶💥
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Horrible Experience
They disabled my ability to leave feedback on a fraudulent seller. Plus would not refund me after no product delivery for close to a month. Had to file dispute with credit card to get money back. obviously they do some things right overall, it seems they do have a lot of good reviews, but them removing my ability to give a review and delete feedback shows what kind of people you’re really dealing with behind the scenes.
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Garbage seller
Reverb will suspend your account for no reason
AFTER the buyer sends u the money, they will steal the service charge and suspend your account. Dumbest pile of garbage SCAM i have ever seen.
AFTER the buyer sends u the money, they will steal the service charge and suspend your account. Dumbest pile of garbage SCAM i have ever seen.
Pretty good prices
There are still deals to be had out there if you look hard enough
Buyers beware. This is a seller’s supported website.
There is no support for buyers buying from bad sellers. Great site for selling abused musical instruments as “very good”. Anything subjective goes to the seller’s favor.
broken
The app tells me I need to put in a credit card every time I try to list an instrument even though I have already uploaded multiple.
I gave them enough information to steal my identity from my social, address, and birthdate to a bunch of payment information and they still don't have enough to let me sell a clarinet on their silly app. What else do you need, my kidney?
I have had such a poor customer experience with this app that I am going to donate the Clarinet to a local school rather than give even a cent of revenue to this trash company, Reverb. Get your act together.
I gave them enough information to steal my identity from my social, address, and birthdate to a bunch of payment information and they still don't have enough to let me sell a clarinet on their silly app. What else do you need, my kidney?
I have had such a poor customer experience with this app that I am going to donate the Clarinet to a local school rather than give even a cent of revenue to this trash company, Reverb. Get your act together.
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Reverb = mediocre
I truly value reverb as a platform to purchase and sell musical items. Having said that, the fees really need to be lowered, and the company needs to make a concerted focus on removing scammers.
*REVERB- Please be the company all musicians can appreciate and respect, rather than just another money-hungry corporation who value profits over the community who keeps it afloat.
*REVERB- Please be the company all musicians can appreciate and respect, rather than just another money-hungry corporation who value profits over the community who keeps it afloat.
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I Love Reverb
I have found things like n Reverb That do didn’t know existed. I love this site! I highly recommend it.
Reliable but expensive for sellers
Their pricing tier is less than ideal and there’s a ton of scammers on there but I’ve been able to buy and sell lots of gear over the years
