Useless if not for Lyft
It’s a terrible app, the ETA is always at least 10 minutes lower than actual, the drivers are (with some exceptions) terrible, especially when it comes to pick up and drop-off, or the lacklustre driving skills (had people circle the same block 3 times because they wouldn’t follow a “turn right at the light” signal). Every now and again they will give you a ride through Lyft, and in those odd cases, you thank god for that
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Trash
Can you guys fix this app? Genuinely terrible. Ghost drivers, wrong pickup location. Come on!
App not functional after latest update
The app no longer allows me to book rides after the latest update. The previous versions worked just fine
Bad algorithm, bad location tracking
1) Whenever I order a via, the wait time is almost never correct. The timer could say arriving in 6 minutes and then arrives in 12, or arrives in 12 minutes then arrives in 3. 2) The car’s location in the app’s map always lags behind the actual car. 3) The driver drove past me so I had to walk to car, by the time I walked to the car the app canceled my ride saying the driver waited too long-this is not the first time this happened.
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Wrong Car Details
The app gave me the wrong car details including license plate and vehicle type. I was expecting one car model and the app said they had arrived but that make of car was nowhere present and I was instead surrounded with 3 other via cars of the same make and could not tell which one was for me. So many other issues as well.
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