rmAppSuite Pro

App very laggy

Phone system not the best

Keep reinstalling the app so it works properly

Won’t let me open app

App CONSTANTLY crashes

New update app won’t open

Calls don’t come through

Can’t get it fixed

Can’t upload pictures and notes while connected to wifi

Cannot log out because of unsaved service issue

Service issue says no access

No access to proper information when needed

App is very limited with outdated interface

Newest update makes using the app more difficult

Work order number stands in front of words, alphabetizing same as date

Very little functionality needed to operate rent manager

App is hard to navigate

App is shockingly bad

Won’t let me change location because of unsaved violation

App isn’t booting up

App is very slow in loading

New update to work orders prioritizing title start with work order number ruined organization

Previous versions were more intuitive

Newest version didn’t improve on older version, made it worse

Takes forever to load new filter

Not able to provide permission to access camera or camera roll

Cannot see where to fix permission issue through the app

Some things take too many steps (inspections and filtering for service orders)

Cannot see call log without VoIP setup

Takes a dozen taps just to get an inspection going

Can’t see inspections or service issues without counterintuitive filtering

Texts don’t update without going back to main page

Work orders are hard to navigate

Continues to show closed and open orders from 3 years ago

Trying to navigate the app is confusing and aggravating

Can’t access any accounting features or reports

App used to show inspections created, now can’t see them

Have to log into RMX version online to see inspections

Cannot upload pictures

Company haven’t corrected issue for almost 5 months

Inspections won’t complete after submitting

Inspections stay marked as “building media submission”

Inspections locked out from viewing in main program

App version on phone is very limited with tenant account access and property information

Service issue disappears after navigating away

Can’t stop from alerting on days off

Old app had features new one does not

Old app showed balance on outside

New app doesn’t show all names when searching

New app shows past and future tenants

Old version allowed seeing tenant AR balance in the field

What used to take one click now requires eight clicks

Information presented is slightly less valuable

Some details are missing

Takes too many steps to get to resident names

No filtering by unit number

Can’t take payment or check tenant’s transactions

UI is atrocious

Code written by someone who doesn’t have a clue

App is clunky

Slow as a bunch of senior citizens

Maintenance can’t see hours for the week

Supervisor app is useless, doesn’t allow seeing all users

Doesn’t show tenant payment and transactions like old app

Drops calls a lot

Seems pretty buggy over all

Text messages show time from a different time zone

No “red bubble” alerting for new text

Spend more time with app frozen than working

App frequently freezes or closes

Basic component of tracking rental finances takes 37 steps

Manually import every transaction from bank

Have to categorize transactions

Have to track transactions

Need to use janky Microsoft program to use on Mac

Complicated and hideous process

TWA does not work

Need to go to main application for simple changes

See all text messages and notices from every property manager communication

Technicians can’t be clocked into multiple service orders

Wasted time fixing clock in/clock out errors

Unable to tag a new service issue to a property/unit through the app

Tenant account number should be next to tenant name

App doesn’t work, freezes every time

Can’t access contacts on phone

Old version fits needs better

New version adds text and VoIP calling and that’s it

VoIP is not important unless tricking boss

Customer service says they are aware of issues and have no timeframe for redevelopment

Allow choosing a different map

Ability to add contact info to tenant profile

Ability to edit contact information

Ability to add assets through the app

Allow users to see a call log without VoIP setup

Ability to see all users like technicians

Create custom inspection templates

Bulk manage text messages

Tag a new service issue to a property/unit

Tenant account number next to tenant name

Filter out previous tenants

Search tenant by unit number

Dark mode option

Advanced analytics dashboard

Do not disturb feature

Ability to set 'list view without filters' automatically

Allow technicians to not be clocked into multiple service orders

Add credit card processing to the mobile app

Provide access to customer cash pay account number

Commercial aspects for commercial PM companies

Ability to delete residential lingo

Customize RM defaults

More customization options

See tenant balances on the outside without searching

See all names from current tenants only

Reopen a closed work order

See how many hours maintenance has for the week

Set up and action TWA via the app

Filter service orders more easily

Improve filtering for service orders

Make app more user friendly

Allow editing and organizing work orders by name

Make app more mobile friendly

Improve tenant account access

Improve property information access

Improve inspection functionality

Improve filtering for service orders