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Roadside Assist

Roadside Assist

by 365 Assistance Pty Limited

50 ratings
43 reviews
🔧 Utilities
✈️ Travel
Free

Details

Released
December 8, 2020
Updated
May 14, 2025

Features

Developer

365 Assistance Pty Limited
✨Promote your app ✨
Roadside Assist screenshot #1 for iPhone
Roadside Assist screenshot #2 for iPhone
Roadside Assist screenshot #3 for iPhone
Roadside Assist screenshot #4 for iPhone
Roadside Assist screenshot #5 for iPhone
📌Ready
Reviews summary↘︎
⭐43
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Get quick and reliable roadside assistance across Australia. Request help for various issues like empty fuel tanks or locked keys with just a few taps. Track your service provider's arrival and stay connected with family members' assistance status.

✓24/7 roadside assistance
✓Assistance for common vehicle issues
✓GPS location tracking
✓Service provider ETA updates
✓Multi-family membership accounts
✓Quick request functionality
Show original description

What users say about Roadside Assist

Reviews of Roadside Assist are mostly negative: the Utilities app is rated 1.6/5 from 50 App Store ratings. Top complaints: app does not load, login issues. Summarized from real user reviews.

Negative things

  • ❌App does not load
  • ❌Login issues
  • ❌MFA code not sending
  • ❌Password change failure
  • ❌Cannot register account
  • ❌App freezes
  • ❌No support contact
  • ❌Inaccurate location services
  • ❌App not working after update
  • ❌Incorrect PIN after update
  • ❌No password reset feature
  • ❌App not available in US
  • ❌Unfriendly user interface
  • ❌No exit button
  • ❌App not recognizing details
See all reviews

What's New in Roadside Assist

1.3.9

May 14, 2025

Bug Fixes: We've resolved several bugs to make your app run more smoothly. New Done Button: You can now close completed or cancelled jobs by tapping the Done button, which will take you directly back to the main screen.

More

User reviews

Most RecentHighest RatedLowest Rated

MFA code issue

I cannot log in on my apps and I have 3 years roadside membership..
EElordz

Won’t load

The day I actually need to use this is the day it will not work and there is no online option
LHlittle Hanso

Password

Tried to change password 6 times. Successfully said it did, log in screen continually shows incorrect PW. Terrible app
CCha1234567!’seu

It doesn’t work

I can’t pass the verify code it said unable to send mfa code
I deleted and tried again same thing
So useless app why Toyota bother to send a link to this app it’s a waste of time
LLucymik

Andrew

I’ve just renewed this and now can’t log in.
Hopeless.
ATAndy here & there
See 38 more reviews

Developer apps

365 Roadside Assistance App
365 Roadside Assistance App

24/7 National Member Support

🔧 Utilities

(11)

See developer apps

User experience

🐞

Reported Bugs

10 issues

App does not load past the launch/first page.

Bug

Unable to log in after successful password change or update.

Bug

MFA codes are not sent or received.

Bug

App freezes when attempting to request roadside assistance.

Bug

App does not open at all or freezes at the welcome screen.

Bug

PIN cannot be updated or accepted after an update.

Bug

App does not recognize existing details during registration.

Bug

No way to contact support.

Bug

No exit button on the app.

Bug

App does not allow password reset.

Bug
✨

Requested Features

12 requests

Provide a functional app

Feature

Improve app testing before release

Feature

Add support contact information

Feature

Implement password reset functionality

Feature

Clearly label app market availability (e.g., Australia only)

Feature

Add an exit button

Feature

Fix the MFA code sending issue

Feature

Fix password change functionality

Feature

Fix account registration issues

Feature

Fix app freezing issues

Feature

Fix app not loading issues

Feature

Fix app not recognizing user details

Feature

FAQ

What does the Roadside Assist app do?

The Roadside Assist app provides on-demand roadside assistance across Australia. It allows users to quickly request help for various vehicle issues, such as empty fuel tanks or locked keys, and offers features like GPS tracking and service provider arrival estimates.

What are the key features of the Roadside Assist app?

Key features include 24/7 trusted roadside assistance, the ability to request help with just a few taps, GPS location capability to pinpoint your exact location, and updates on your service provider's estimated time of arrival. It also allows for the convenient addition of multiple family membership accounts.

Is the Roadside Assist app free to use?

The app itself is free to download and use for members. However, roadside assistance services may be subject to membership plans or call-out fees if you are not a current member. Details on membership and service costs can be found by contacting Toyota Finance or visiting their website.

What if I'm not a Toyota Roadside Assist member?

If you do not have roadside assistance with Toyota Finance, you can call 137 200 for immediate service. You will be asked to pay a call-out fee and purchase a policy to ensure future coverage. You can also renew your current plan via the provided website.

Who is the Roadside Assist app designed for?

This app is designed for drivers in Australia who want quick and reliable roadside assistance. It's particularly useful for families, as it allows multiple membership accounts to be managed within the app, keeping everyone informed about assistance requests.