Emergency Plus vs Roadside Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Emergency Plus
This app helps you quickly call emergency services and accurately share your location. It provides direct access to Triple Zero (000) and other essential emergency numbers, utilizing GPS and what3words for precise location identification, even offline.
- Quick emergency calls
- Accurate location sharing
- GPS functionality
- what3words integration
- Offline location support
- Access to Triple Zero (000)
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Save the app that could save your life – Emergency Plus. In an emergency, time and location accuracy are critical. By downloading the ‘Emergency +’ app, you’ll equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers. ‘Emergency +’ is a national app developed by Australia’s emergency services and their government industry partners, helping people to call the right number at the right time, anywhere in Australia. Emergency + also includes SES and Police Assistance Line numbers as options, so non-emergency calls are made to the most appropriate number. When calling Triple Zero (000), remember to stay focused, stay relevant and stay on the line. Before you call ask yourself: * Is someone seriously injured or in need of urgent medical help? * Is your life or property being threatened? * Have you just witnessed a serious accident or crime? If you answered ‘Yes’ to any of these questions, call Triple Zero (000). Triple Zero (000) calls are free. The app uses a mobile phone’s GPS functionality and what3words, so callers can provide emergency call-takers with their location information as determined by their smart phone. With what3words available within the Emergency+ app, Triple Zero (000) callers can confirm their exact location quickly and accurately. what3words has divided the world into 3m squares and given each one a unique three word identifier. Addressing using what3words works offline - ideal when you have no data coverage or are in a remote location.
Roadside Assist
Get quick and reliable roadside assistance across Australia. Request help for various issues like empty fuel tanks or locked keys with just a few taps. Track your service provider's arrival and stay connected with family members' assistance status.
- 24/7 roadside assistance
- Assistance for common vehicle issues
- GPS location tracking
- Service provider ETA updates
- Multi-family membership accounts
- Quick request functionality
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Designed with you in mind, we’re making roadside assistance that much quicker and closer for us to reach you and your loved ones, wherever your travels take you within Australia. Our Roadside app has been jointly designed by Toyota Finance and our partner 365 Assist, and assures you of: Trusted roadside assistance » We’re there to lend a hand in making assistance possible 24 hours a day, seven days a week » From empty tanks to locked keys in the car, we’ll help get you back on the road in just a few taps. GPS location capability to make it easier for us to find you » One of the most common questions asked by traditional call centre assistance is “Do you know what your closest cross-road is?”. Not sure of the answer, don’t worry, the apps geo-tracking finds your exact location using your mobiles GPS. » Feel a little more at ease whilst the app provides you time frames on how close your service provider is to helping you. Connecting families » By conveniently adding multiple family membership accounts in the one app you can stay informed if and when your children or partner are being assisted. Just another way we’re making it a quick and simple process to request assistance. Download the Toyota Roadside Assist app today for complete roadside assurance. Not a Toyota Roadside Assist member yet? If you do not have roadside assistance with Toyota Finance, you can call on 137 200 to request immediate service and we will help get you back on the road. You will be asked to pay a call out fee and purchase a policy, so you can remain covered in the event you need assistance in the future. Or, to renew your current plan go to: www.toyota.365roadsideassist.com.au
Screenshots
Verdict
The clearest difference is review sentiment: Emergency Plus at 48% against Roadside Assist's 2%. Emergency Plus also leads on rating (5.0 vs 1.6). Roadside Assist's advantage is ratings volume (50 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Emergency Plus holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Roadside Assist has 50 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 48% of Emergency Plus's written reviews are positive against 2% of Roadside Assist's.
Emergency Plus ships an update every 9 months, Roadside Assist every 8 months. The most recent releases landed on October 20, 2026 and October 19, 2026 respectively.
| Parameter | Emergency Plus | Roadside Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 1.6 (50 ratings) |
| Positive reviews | 48.3% of reviews — better | 2.3% of reviews |
| Number of ratings | 2 | 50 — better |
| Update frequency | Every 9 months | Every 8 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 42 MB | 82 MB |
| Age rating | 4+ | 4+ |
| Developer | National Triple Zero Awareness Work Group | 365 Assistance Pty Limited |
Customer experience
Emergency Plus
Roadside Assist
Bugs and requests
Emergency Plus
Reported bugs
22 issues- App crashes seconds after opening
- Call drops out
- Address shown is incorrect
- GPS location inaccurate
- App crashes on older iPhones (iPhone 8)
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- App requires iOS 18, crashes on older versions
- What 3 words no longer displayed
- CPR videos have no audio
- Address is over a kilometer out
- Multiple WTWs for the same location
- W3W obscured by iOS app handle
- Text is too small
- App gives multiple three word descriptors
- Address shows wrong house number
- Location is inaccurate (next street/door)
- App thinks user is next door
- Place names truncated
- Inaccurate location, goes all over suburb
- No instructions on how to save pin to home address
- Shows GPS and address 3 mins walk away
- App told user to dial 112 which didn't work
- App is not compatible with iWatch
Requested features
25 requests- Ability to copy/paste GPS location
- Changeable font colors
- Save home/work addresses
- Add metronome for CPR cadence
- Flashing screen for CPR cadence
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- WatchOS companion app
- iPad and browser support
- Link to AED location map
- Include list of medications
- Don't archive to cloud
- Amber Alerts support
- Apple Watch support
- Notifications for emergencies
- Add DAN number
- Live Location Sharing
- Widget for location
- Watch integration
- Send location coordinates as SMS
- Add defibrillator locations
- Closed captions for CPR videos
- Option to add contact person
- On water Lat/Long option
- Store GPS coordinates for no service areas
- Accessibility features for location identification and communication
- Link coordinates to services for emergency responders
Roadside Assist
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Emergency Plus
No in-app purchases
Roadside Assist
No in-app purchases
Questions
Is Emergency Plus free?
Is Roadside Assist free?
Which has better reviews, Emergency Plus or Roadside Assist?
Do Emergency Plus or Roadside Assist have ads?
Which is updated more often, Emergency Plus or Roadside Assist?
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