PARK'nPAY vs Roadside Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PARK'nPAY
Find and pay for parking without meters or tickets. Choose to pay at the end of your session for exact charges or pay upfront and top up remotely. Save vehicle and payment details for convenience.
- Ticketless parking payments
- Pay-as-you-go parking
- Upfront payment and top-ups
- Save vehicle and payment details
- Multiple payment methods accepted
- Find parking locations
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No meters, no tickets - find and pay for parking with the Park’nPay app. Pay now or later: You can now choose to pay at the end of your session and only pay for what you use. Just park your car, start the session on the app and end it when you leave. You can still choose to pay upfront and top up from the app if you need more time. Ticketless: No need to go to the meter or display a ticket as parking rangers will be able to see that your parking is paid for. Accepted payment methods: Apple Pay, G Pay, MasterCard, Visa and AMEX Create an account to save time: You can save your vehicle and payment details in the app for added convenience. Artarmon, Avalon Beach, Balmain, Bayview, Bents Basin National Park, Blue Mountains National Park, Bouddi National Park, Brisbane Water National Park, Broken Head National Park, Budderoo National Park, Burragorang National Park, Burwood, Cape Byron National Park, Cattai National Park, Chatswood, Church Point, Collaroy, Enmore, Garigal National Park, Georges River National Park, Gosford, Hunters Hill, Kamay Botany Bay National Park, Killara, Kosciuszko National Park, Ku-ring-gai Chase National Park, Lane Cove National Park, Leichhardt, Liverpool, Macquarie Park, Manly, Mona Vale, Morton National Park, Mosman, Munmorah National Park, Murramarang National Park, Myall Lakes National Park, Narrabeen, Nelson Bay, Newport, Newtown, Palm Beach, Pittwater, Port Stephens, Royal National Park, Rozelle, St Leonards, Strathfield, Sydney Harbour National Park, Terrigal, The Rocks, Whale Beach, Ashfield Park&Ride, Bella Vista Park&Ride, Brookvale Park&Ride, Cherrybrook Park&Ride, Dee Why Park&Ride, Edmondson Park Park&Ride, Gordon Park&Ride, Gosford Park&Ride, Granville Park&Ride, Hills Showground Park&Ride, Kellyville Park&Ride, Kiama Park&Ride, Kogarah Park&Ride, Leppington Park&Ride, Manly Vale Park&Ride, Mona Vale Park&Ride, Narrabeen Park&Ride, Revesby Park&Ride, Seven Hills Park&Ride, St Marys Park&Ride, Sutherland Park&Ride, Tallawong Park&Ride, Warriewood Park&Ride, West Ryde Park&Ride Visit our website parknpay.nsw.gov.au for more info. © 2017-2021 NSW Department of Customer Service
Roadside Assist
Get quick and reliable roadside assistance across Australia. Request help for various issues like empty fuel tanks or locked keys with just a few taps. Track your service provider's arrival and stay connected with family members' assistance status.
- 24/7 roadside assistance
- Assistance for common vehicle issues
- GPS location tracking
- Service provider ETA updates
- Multi-family membership accounts
- Quick request functionality
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Designed with you in mind, we’re making roadside assistance that much quicker and closer for us to reach you and your loved ones, wherever your travels take you within Australia. Our Roadside app has been jointly designed by Toyota Finance and our partner 365 Assist, and assures you of: Trusted roadside assistance » We’re there to lend a hand in making assistance possible 24 hours a day, seven days a week » From empty tanks to locked keys in the car, we’ll help get you back on the road in just a few taps. GPS location capability to make it easier for us to find you » One of the most common questions asked by traditional call centre assistance is “Do you know what your closest cross-road is?”. Not sure of the answer, don’t worry, the apps geo-tracking finds your exact location using your mobiles GPS. » Feel a little more at ease whilst the app provides you time frames on how close your service provider is to helping you. Connecting families » By conveniently adding multiple family membership accounts in the one app you can stay informed if and when your children or partner are being assisted. Just another way we’re making it a quick and simple process to request assistance. Download the Toyota Roadside Assist app today for complete roadside assurance. Not a Toyota Roadside Assist member yet? If you do not have roadside assistance with Toyota Finance, you can call on 137 200 to request immediate service and we will help get you back on the road. You will be asked to pay a call out fee and purchase a policy, so you can remain covered in the event you need assistance in the future. Or, to renew your current plan go to: www.toyota.365roadsideassist.com.au
Screenshots
Verdict
The clearest difference is rating: PARK'nPAY at 4.7 against Roadside Assist's 1.6. PARK'nPAY also leads on review sentiment (40% vs 2%) and update cadence (every 2 months vs every 8 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PARK'nPAY holds the better App Store score, 4.7 against 1.6. Both are backed by a comparable volume of ratings — 148 and 50 respectively. Written reviews point the same way: 40% of PARK'nPAY's written reviews are positive against 2% of Roadside Assist's.
PARK'nPAY ships an update every 2 months, Roadside Assist every 8 months. Both last shipped on November 3, 2026.
| Parameter | PARK'nPAY | Roadside Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (148 ratings) — better | 1.6 (50 ratings) |
| Positive reviews | 39.9% of reviews — better | 2.3% of reviews |
| Number of ratings | 148 — better | 50 |
| Update frequency | Every 2 months — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 79 MB | 82 MB |
| Age rating | 4+ | 4+ |
| Developer | Department of Customer Service | 365 Assistance Pty Limited |
Customer experience
PARK'nPAY
Roadside Assist
User reviews
PARK'nPAY
From 148 App Store ratingsWhat we love
- 💰 Pay-as-you-go pricing model saves money
- ⏱️ Convenient pay-by-minute feature
- 📱 Easy to use once set up properly
- 🚀 Faster than traditional parking meters
- ♻️ Reduces paper waste and environmental impact
Room to improve
- 🐛 Frequent app crashes and freezes
- ❌ Payment processing failures and errors
- 🔌 Poor connectivity and network issues
- 😕 Confusing and unintuitive user interface
- ⚠️ Unexpected charges and double billing
Roadside Assist
From 50 App Store ratingsRoom to improve
- ❌ App does not load
- ❌ Login issues
- ❌ MFA code not sending
- ❌ Password change failure
- ❌ Cannot register account
Bugs and requests
PARK'nPAY
Reported bugs
16 issues- App crashes when ending parking session
- Payment fails with 'unknown error' message
- Unable to confirm price error
- Session doesn't end despite user action
- App freezes during payment processing
Show 11 moreShow fewer
- Keyboard input fields not appearing
- Map constantly reloads and doesn't display meters
- App logs out unexpectedly
- Loading spinner stuck indefinitely
- Double charging for single parking session
- Session remains active after app crash
- Inconsistent meter location display
- Card details not saving properly
- App doesn't recognize Services NSW login credentials
- Payment taken but session shows unsuccessful
- GPS location detection inaccurate
Requested features
14 requests- Apple Pay support for registered accounts
- CSV export for expense tracking
- Automatic refunds for early departure
- Live parking availability updates
- QR code scanning for easier meter selection
Show 9 moreShow fewer
- Push notifications for parking zone type
- Integration with Apple Maps parked car feature
- Wider geographic coverage and council participation
- Automatic session detection based on GPS
- Improved meter location accuracy and selection
- Better zoom level on map at app launch
- List view option instead of map view
- Warning alerts when leaving parking zone
- Keyboard input field fixes for credit card and vehicle details
Roadside Assist
Reported bugs
10 issues- App does not load past the launch/first page.
- Unable to log in after successful password change or update.
- MFA codes are not sent or received.
- App freezes when attempting to request roadside assistance.
- App does not open at all or freezes at the welcome screen.
Show 5 moreShow fewer
- PIN cannot be updated or accepted after an update.
- App does not recognize existing details during registration.
- No way to contact support.
- No exit button on the app.
- App does not allow password reset.
Requested features
12 requests- Provide a functional app
- Improve app testing before release
- Add support contact information
- Implement password reset functionality
- Clearly label app market availability (e.g., Australia only)
Show 7 moreShow fewer
- Add an exit button
- Fix the MFA code sending issue
- Fix password change functionality
- Fix account registration issues
- Fix app freezing issues
- Fix app not loading issues
- Fix app not recognizing user details
In-app purchases
PARK'nPAY
No in-app purchases
Roadside Assist
No in-app purchases
Questions
Is PARK'nPAY free?
Is Roadside Assist free?
Which has better reviews, PARK'nPAY or Roadside Assist?
Do PARK'nPAY or Roadside Assist have ads?
Which is updated more often, PARK'nPAY or Roadside Assist?
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