PARK'nPAY Reviews: Is It Legit?

PARK'nPAY
PARK'nPAY
Department of Customer Service

Customer Experience

Positive experience39.9% of reviews
Neutral3.4% of reviews
Negative experience56.8% of reviews

~ Based on 148 written reviews from the US App Store.

What users say about PARK'nPAY

Is PARK'nPAY Safe?

PARK'nPAY appears safe based on user ratings. AppsHunter Safety Score for PARK'nPAY is 91/100.

This assessment is based on 142 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.4% of ratings point to a safe experience
0.7% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 142 App Store ratings for PARK'nPAY.

Is PARK'nPAY Legit?

PARK'nPAY appears to be a legitimate app. AppsHunter Legitimacy Score for PARK'nPAY is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not Great

This app rates a 7/10 compared with commercially available apps like my favorite EasyPark. EasyPark is much easier to startup and select your parking time on a spinning dial. It’s a pity the states couldn’t get together and agree to do a nationwide deal instead of users having to have a different app for each state, and even each town.
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Convenient Parking App

At a time when it’s hard to get cash and when you forget the credit card, this is everyone’s go to parking app. NSW Government needs to support this app at more locations.

DW

Easy and convenient

Awkward app

This app is a good idea but using it can be challenging. One cannot always get started as the app may not recognise the place you are parking.

If it works, it is very good, having an option to start the clock and then stop it when you are finished, so you only pay for the time used.

Geo locate

Would be helpful if the session ended when you moved more than a few hundred meters away - save a bill when you have left the location

Good but can be better

The app works well but it should remember my number plate and my email address

It's a bit tedious to keep re entering the same data over and over and over ....

Where is the start button?

Tap- no. Double tap - no, tap and hold still- no. Open the two menus - no no start.. Really!

What happens when it fails?

While it’s handy when working, who do you contact when something goes wrong. Recently, my card was debited the fee but the APP did not register it. Don’t ring the council, nor the number on the ticketing machine. Pay twice and submit a dispute only for Capt. Obvious working his second job to declare we received your payment and close the case.
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Love Park and pay!

So convenient! All councils should adopt Park and pay

Time and price

Too expensive and limited time to park and renew

Hopeless App

Unfortunately not other choice to use it, a hopeless app where payment is slow and crashes constantly

unable to end session max fare charged

app is usually very convenient, last time used was not able to end session and was charged full day max fare

Glitchy

A good idea to digitise but the app is super glitchy, often doesn’t work. I’ve flagged it a few times but haven’t heard back. Also it’s not really wide spread, I’ve only found it to exist in a few pockets of Sydney. Needs a significant update. I was once fined even though I’d payed on the app.

the pay on the go doesnt function as smoothly as you think

extremely long loading time. use the meter

Unable to end section

Unable to end session, took half an hour to end parking session.

Buttons not working

Took 6 attempts to process payment, froze several times

Too glitchy at present to be usable

Great app but it needs to work especially in a location such as Bondi Beach when you are paying $12p/h to park! It was not possible to end the parking session or pay.

Very confusing

Difficult to use. Too much hassles
No clear instructions

Stop meter don’t work for 3 hrs

Stop meter don’t work for 3 hrs. No help line app kept giving errors

Easy to use app

Very easy to use and only charges for what you need. I just wished more parking was using this scheme, especially national parks