RTA Le Pass Reviews: Is It Legit?

RTA Le Pass
RTA Le Pass
New Orleans Regional Transit Authority

Customer Experience

Positive experience31.4% of reviews
Neutral5.4% of reviews
Negative experience63.2% of reviews

~ Based on 370 written reviews from the US App Store.

What users say about RTA Le Pass

Is RTA Le Pass Safe?

RTA Le Pass appears mostly safe based on user ratings. AppsHunter Safety Score for RTA Le Pass is 82/100.

This assessment is based on 5,162 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.5% of ratings point to a safe experience
1.8% of ratings suggest some concerns
21.7% of ratings point to a risky experience

~ Based on 5,162 App Store ratings for RTA Le Pass.

Is RTA Le Pass Legit?

RTA Le Pass appears to be a legitimate app. AppsHunter Legitimacy Score for RTA Le Pass is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

BAD SERVICE

THIS APP IS HORRIBLE. IT HAS PLUSES AND MINUSES; OVERALL IT IS HORRIBLE. DOESN’T SHOW THE BASIC BUS ROUTE TIME AND SCHEDULE SO THAT YOU CAN PULL UP THE SCHEDULE TIMES AND STOPS. IF I WANTED TO MAKE A TRIP FOURS AHEAD IT DOES NOT PROVIDE CLARITY. WHERE IS THE DOWNLOAD SCHEDULE LIKE FOR THE JP TRANSIT HAS. THE JP DOWNLOAD MAPS,TIMES,AND SCHEDULES IS SIMPLY BETTER. WHY IS JP STUFF ALWAYS BETTER THAN NEW ORLEANS STUFF! IT ALWAYS IS!
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RIP off

What a rip off this trolley is !!! First time using it the trolley never came!!!! We were a bunch of ppl waiting. Realizing that we were now late to the wedding I was going to call an Uber, but we saw the lights of the trolley coming towards us. Finally it reaches us but we can not get on because it was packed . The driver said we had to catch the one coming behind him. Well we get on and I asked the driver if he knew where we could get off for our event… he was so rude!!! His response was no how would I know? I just said well being from here I thought you’d know a few prominent locations!! We paid for 3 day pass ..we won’t be using it . We are using uber and taxis . Don’t waste you time and money!!!
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Make a better app

Rta busses are always dirty and nasty never on time the app always showing false times Rta is a joke and this app is even worse than the last one

Late buses

I missed the 91 by less than half a block. The next 91 didn’t come for an hour and 20 minutes later. The app times were not accurate and live location wasn’t working. This has been a regular occurrence with both the 91 and the 11.

Bus time

This app needs to put the real time that the bus comes or tell us when there is a delay. This app is so unreliable when comes to time.

Can’t change payment method

Trying to buy tickets on the app for an upcoming trip to NOLA. The app won’t let me change the payment from Apple Pay. I kept going in to change the payment method, completed the Link form, and it defaults back to Apple Pay. Frustrating.

Incredible App

I work in the transport industry and have delivered similar apps for other operators across the globe. This is by far the easiest, most comprehensive app I have come across. Very envious of the simplicity and functionality.

Brilliant app

Time

Waited on 4:05 transit til 4:40 never showed

App

This app is HIGHLY INACCURATE. Which causes others and myself to be late to work. This has been happening for a month now. It’s very ridiculous. AGAIN VERY POOR QUALITY APP AND POOR QUALITY DRIVERS. NEVER ON SCHEDULE

drivers are ignorant

62O drove straight past me at 10 o’clock at night in the middle of the road

<~PATHETIC~> 0, stars 🫨

Extremely helpless to say the least!!!!!!!!!!!!!!!!!!

Buses showing up earlier than the times and leaving early amd buses not showing up

I have been late for work multiple times due to buses leaving stops earlier than arrival times on app. Buses not showing up or passing me up… this is NOT OK. Im very disappointed

Inaccurate

Completely and utterly inaccurate. This app literally has no idea when buses are coming they just give you a wild guess

Join Broken

Join options do not work won’t send confirmation text tried different phone numbers and got locked out continues known problem that you still have not fixed

Makes no sense

No times, hard to navigate

Trash service

This 62 bus never comes on Friday at 8:13 or 9:12 it’s a shame people can’t even rely on public transportation

Dependility

Waiting for 48 at St. Peter, ePss says it is due now. It’s still going from Camp to wharf. No adherence to schedule. Why even bother?

The #12 streetcar

The wait for busses servicing the #12 is unreasonable

New Orleans Trip

I have been to New Orleans on a regular bases. It was so easy to use. Downloaded this app and it was a lifesaver. Saved us so much money on Uber/Lyft fees. $3 a day, and my hubby only had to pay .30 a day. 65 and older. Will definitely will use it again when I return to New Orleans.

Do not ride

The streetcars were never on time and there were always problems. You could never use the RTA to get anywhere on time. I don’t recommend it.