Review
Worst public transportation system in any city
NEED this.
You will need this app to get around. Busses have tap symbol but for some reason can only accept this or cash like it’s the 1800s.
Regret putting my trust in you
I brought my son to Nola to see the Tulane campus and tried to pick up the 46 at Loyola and Howard. We were trying to get the 245pm and the driver clearly saw us running up to the door and completely bailed on us bc I guess he/she couldn’t stay stoped for 15 additional seconds. So we waited 30 minutes for the next one in the absurd heat. The next trolley arrived and the driver asked us where we were going and we said “Tulane university” he said “what?!” So I repeated “TULANE” and he said “you’re going the wrong way. The trolley to Tulane is there” and pointed across the street. Totally defeated, we went across the street and had to wait an additional 20 minutes. My son was angry with me to say the least. His face was purple from the heat and I was legit crying.
So the stupid thing finally shows up and we’re on it for twenty minutes and it stops and the driver says “end of the line. Everyone off”
So now we’re stranded in 100 degree heat with no idea where we are. Come to find out we went the wrong way thanks to your jerk of a driver that decided to involve himself. I knew my gps said I was going the wrong way but who wouldn’t trust the PROFESSIONAL DRIVER OF YOUR VEHICLE.
So we lost two hours and I had to then pay 35 dollars for an uber and we missed the opportunity to visit the bookstore bc it was closed at that point and we were EXHAUSTED from the extreme heat. My son is completely turned off from this school now. So thanks for that.
So the stupid thing finally shows up and we’re on it for twenty minutes and it stops and the driver says “end of the line. Everyone off”
So now we’re stranded in 100 degree heat with no idea where we are. Come to find out we went the wrong way thanks to your jerk of a driver that decided to involve himself. I knew my gps said I was going the wrong way but who wouldn’t trust the PROFESSIONAL DRIVER OF YOUR VEHICLE.
So we lost two hours and I had to then pay 35 dollars for an uber and we missed the opportunity to visit the bookstore bc it was closed at that point and we were EXHAUSTED from the extreme heat. My son is completely turned off from this school now. So thanks for that.
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times?
the times on here never match up to when the driver arrives or at the end of the line leaves.
Beware non-US citizens
This should have been easy. As part of the registration process you need to put in your non US phone number. I had an issue with my phone receiving the RTA confirmation texts. By the time it was sorted out, too many texts had been sent (4) as a consequence of which I had to wait 24 hours to re-register, by which time it was too late. Email registration would have worked better.
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Great!
Please add a widget feature!!
Live location and time
Live location almost never works and times are always wrong I always end up places late even when Lea an hour early
Never showed up
Your train never showed up it keeps changing the time an hour out here waiting in this helllhole heat
Get the App!
The app is easy to get, and easier to use!
Not accurate
We purchased our pass before arriving today. No time during the purchase we told the trolley was not running. Instead of using the trolley we had pay for from Amtrak to French Quarter we had to get an Uber. We almost missed our return train because the app was not providing accurate information about trolley times and status. We ended up having to get an Uber to make it on times. Will never use this app again.
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amazing
so helpful
no other option.
you only use rta because you NEED to, i have to use a seperate app usually to cross examine not only if the actual location of the stop is correct, as the in app map is very non functional and will often drop me MILES from where i need to be- but also the TIME the bus gets there, because the app is USUALLY wrong. way too often MY HEALTH has been put at risk because i am TOO POOR to own a car and can ONLY rely on public transport unless i want to walk, and i have work and doctors appointments to go to. usually i prefer to walk, as it will be FASTER than waiting another HOUR for these drivers to decide to do their job. horrible service.
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Jazzy Pass & Amtrak Combo
Came to NOLA via the Amtrak Mardi Gras service from Gulfport. The Jazzy day pass is must! It made getting around the city and back to the train station so easy! For $3 you cannot beat that! Even in the pouring rain it was easy! We will do this every time!
Driver on phone
We are currently sitting at a stop in the French quarter because the driver has been on his phone for the past 30 minutes. We didn’t understand why the app and times weren’t matching until this moment right here.
Never able to find one that had any room
Purchased a day pass just so I can do a lil site seeing trip and was never able to aboard it. Literally waited for hours and end up having to uber/lyft everywhere!
Used while on vacation
This was super convenient and easy to use for all of the public transportation methods. Streetcar, Ferry, and bus!!! Can’t wait to use it again when I come back!
Great rides
Fantastic
Marginally Functional
Does some things okay, but in general, quite poor. Unintuitive, bad navigation, missing direct access to what’s needed. Once you figure out the basics, then you can show a screen to board, but tracking streetcars is worthless.
App failed to load, no way to access tickets on different device
We bought jazz pass for a day ride. The app failed to load after we got off on our first stop. We were unable to access our jazzy passes and had to purchase more tickets to return to our area. There was no way to log in on a different device to obtain access to our passes to avoid having to pay extra. Poor system.
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Beautiful
I love it
