Very Poor Functionality
As noted by others: 1. The facial recognition is unreliable: it worked once, but even though it is turned on in Settings in the app and in the iOS, the facial recognition screen is not being served.
The sign-in screen field for the password seems to be set up incorrectly: the iOS responds by offering to CREATE a password, rather than offering to fill in the existing password.
I have attempted to filter the claims by client, type of claim, and date range, in order to see how much I have left this year for para-medical services. I have attempted this several times and each time the app fails, closes, and serves the log-in screen. Of course the filter settings are lost and have to be set again, then it fails, repeat, repeat. IT WOULD BE VERY HELPFUL IF A DASHBOARD WERE TO BE ADDED WHICH SHOWS THE DESCENDING BALANCE FOR EACH TYPE OF CLAIM INSTEAD OF HAVING TO RUN A REPORT.
The sign-in screen field for the password seems to be set up incorrectly: the iOS responds by offering to CREATE a password, rather than offering to fill in the existing password.
I have attempted to filter the claims by client, type of claim, and date range, in order to see how much I have left this year for para-medical services. I have attempted this several times and each time the app fails, closes, and serves the log-in screen. Of course the filter settings are lost and have to be set again, then it fails, repeat, repeat. IT WOULD BE VERY HELPFUL IF A DASHBOARD WERE TO BE ADDED WHICH SHOWS THE DESCENDING BALANCE FOR EACH TYPE OF CLAIM INSTEAD OF HAVING TO RUN A REPORT.
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New claims
It’s not very user friendly if you’re making a claim for the first time.
RTIP on the Go
As far as submitting claims, the process couldn’t be easier. I imagine with time they will make it even better by allowing you to know how much remains for a given therapy. I haven’t traveled, so I haven’t experienced submitting those claims. I hope our tip keeps up the great development of this APP.
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Useless app
It never recognizes face recognition. Always have to go on web site so what’s the point of having an app????
Weird screens
When I log into the ap it goes to the screen I want and then quickly scrolls sideways to the login screen every single time. I can’t get into the ap. 🤷♀️
