Worst login Experience
During login it’s verified through SMS, OTP and so on. At the initial all security purpose it’s ok. when I try to login next some other day’s it’s did the same as I mentioned above. How can I use it frequently if it is verified time to time.
Login authentication is most enough, verification unnecessary.
Login authentication is most enough, verification unnecessary.
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App not working
With this update you jus can’t open the app,team sbi after all the sim binding customer Id verification and the pin activation why does the app gets stuck ? Doesn’t move anywhere from here ….useless update
Unable to login after new update
I am not able to login into app after updating to latest version. It sends some kind of message to validate my mobile number and after successful verification, when I enter my phone mo (which is my customer ID) it says not associated with this mobile number.
I can login using same credentials on web application.
I can login using same credentials on web application.
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Extremely frustrating and practically useless!
Extremely frustrating and practically useless!
The SBI Rewardz app is honestly one of the most disappointing apps I have used. The app barely works, and most of the features advertised are either completely unusable or fail when you actually try to use them.
The app provides multiple options to redeem points — booking bus tickets, movie tickets, shopping, and more — but what is the point of having all these features if they simply don’t work when a customer actually tries to use them?
Even the Scan & Pay feature is practically useless. It doesn’t work properly either, making it extremely difficult to redeem the points that SBI itself provides.
And the worst part is the customer support. Instead of actually investigating and resolving the issue, they keep giving the same scripted responses repeatedly. You explain the problem, and you get the same generic response without any real solution.
If SBI Rewardz doesn’t actually want customers to redeem their points, why provide all these redemption options in the first place?
Customers spend money using SBI services and earn these points expecting to be able to use them. Providing redemption options that don’t work is incredibly frustrating and misleading.
Please fix the app and, more importantly, fix the redemption system and customer support. Customers need actual solutions, not repeated scripted replies.
The SBI Rewardz app is honestly one of the most disappointing apps I have used. The app barely works, and most of the features advertised are either completely unusable or fail when you actually try to use them.
The app provides multiple options to redeem points — booking bus tickets, movie tickets, shopping, and more — but what is the point of having all these features if they simply don’t work when a customer actually tries to use them?
Even the Scan & Pay feature is practically useless. It doesn’t work properly either, making it extremely difficult to redeem the points that SBI itself provides.
And the worst part is the customer support. Instead of actually investigating and resolving the issue, they keep giving the same scripted responses repeatedly. You explain the problem, and you get the same generic response without any real solution.
If SBI Rewardz doesn’t actually want customers to redeem their points, why provide all these redemption options in the first place?
Customers spend money using SBI services and earn these points expecting to be able to use them. Providing redemption options that don’t work is incredibly frustrating and misleading.
Please fix the app and, more importantly, fix the redemption system and customer support. Customers need actual solutions, not repeated scripted replies.
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Fraudulent transactions
It’s so bad that my points are getting redeemed without my notice.. Also, today when I was trying making a purchase using rewards points as well money from my bank account, the transaction was declined with all my rewards points 8670 disappearing from the account … its is really annoying and frustrating… This banking is totally unfair. Kindly look into this issue and resolve it at earliest.
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Always down
DTH Recharge option is not working most of the times. What is the use of accumulating the points without the ability to redeem them what we want?
Bill pay option not showing
Dear SBI reward Support,
I am facing an issue with my SBI Rewards account. The Bill Pay option is not visible , due to which I am unable to use this service.
I have already tried logging out and logging in again, updating the app, and checking from different devices, but the issue still persists.
Kindly investigate this issue and enable the Bill Pay option in my as soon as possible.
I am facing an issue with my SBI Rewards account. The Bill Pay option is not visible , due to which I am unable to use this service.
I have already tried logging out and logging in again, updating the app, and checking from different devices, but the issue still persists.
Kindly investigate this issue and enable the Bill Pay option in my as soon as possible.
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Useless
Off-late the sbi rewards have been worse . Points redeemed towards bill payments are getting failed after 2 days of pending transactions . Not reliable . Though the biggest bank in India but reliability is zero .
Scan and pay not working and not able to write complain also
Scan and pay not working and not able to write complain also
Worst Worst Worst
Worst rewards other than any bank and other reward related service. No clear indication of where and when points will be accumulated or posted or available for redemption.
The reward products are like toy
I have ordered a manicure and pedicure box but I received a box with non usable tools like nail cutter scissor and others. Believe me u can’t cut a baby’s nail with the stuffs. They are cheating in the name of reward, so don’t buy anything from the reward store instead recharge or bill pay.
Lacks features
I see my reward points but no monetary value associated with it and how much will reward points cover for each purchases or bill payment is absent. Make app simple effective and speak in terms of money this is a financial app not a cricket card app.
Not authentic
This company is not doing its work with honesty. They credit the points in such a way that you can’t buy DTH subscription. This is pure cheating in the name of reward points.
URL network problem
My rewards showing limited
Rewards points
For last 15 days rewardz points not updated.
Kindly update the same
Kindly update the same
Reducing of reward points
As I had 3889 reward points worth Rs 796 but the same have been reduced to 0 points. Please let me know the reason.
Recharge or biller options are not even displaying
Most of the time recharge options are not displaying even though I re install it won’t display the recharge or bill payment options .i just watch my rewards points expiring.
Recharge
Recharge Prepaid mobile menu not shown
Use less app
Redeeming of point is difficult
Non user friendly
Cannot reset password or access my account even after inserting correct user Id
