Getting worse and worse
One of the most frustrating changes is that you can no longer take a screenshot or easily share proof of a transaction. This is something people use every day when buying or selling items, paying online, or simply sending proof of payment to someone.
We used to receive SMS confirmations, which made it quick and easy to share payment proof. Now, that simple process has become unnecessarily complicated—if not impossible.
I honestly don’t understand why a banking app would remove such a basic and useful feature. What a joke.
Response from developer
Hi, this is not the experience we would like you to have. We request you to kindly fill in your details along with the reference number APP26_2097262 in the following link https://www.sc.com/ae/mobile-app-issue/apply/ and we will get in touch with you. ~AS
New app is terrible
Response from developer
Hi, this is not the experience we would like you to have. We request you to kindly fill in your details along with the reference number APP25_1808877 in the following link https://www.sc.com/ae/mobile-app-issue/apply/ and we will get in touch with you. ~MD
Old App Was Better
Response from developer
Hi Simon, this is not the experience we would like you to have. We request you to kindly fill in your details along with the reference number APP25_1798946 in the following link https://www.sc.com/ae/mobile-app-issue/apply/ and we will get in touch with you. ~MD
worst app never recommended
alot of bugs.
Response from developer
Hi, this is not the experience we would like you to have. We request you to kindly fill in your details along with the reference number APP25_1771001 in the following link https://www.sc.com/ae/mobile-app-issue/apply/ and we will get in touch with you. ~PL
Not user friendly at all
Not user friendly at all
Response from developer
Hi, we are concerned about your ratings. Kindly note that all credits will appear in green and all debits will appear in red font. We request your understanding in this regard. If you have any further inputs, kindly fill in your details along with the reference number APP23_1310647 in the following link https://www.sc.com/ae/mobile-app-issue/apply/ and we will get in touch with you. ~ JM
Keeps crashing
Response from developer
Hi, we are sorry to hear about this. Please note, you may have to reinstall the app now and try to login. If the issue persists, please send us your contact details via DM on Twitter @StanchartUAE or inbox to our Facebook page Standard chartered UAE with the case ID APP22_901755 and our team will reach out to you to address your concern. ~ JM
Crashing in iOS 12.5 in iPhone 6
Great UI and App but actual products could be better
Login easy and secure
Stable , hardly any crashes
great search function
Uncluttered UI ( though a few services , like easy installments, utilities etc could be on front page itself)
Cons
You may not find yourself using this app much because SC credit cards itself have some of the least competitive cash/rewards programs compared to other UAE credit cards
Annual fees are also on the higher side (though you can try some of their products: free for one year)
Poor
Not user friendly
Response from developer
Dear Client, we are sorry to hear that. Please send us a message via DM on Twitter @StanChartUAE or inbox to our Facebook page Standard Chartered UAE with the case ID APP21_644110 and our team will assist you further. ~AM
Not working properly after last update
Response from developer
Hi, this is certainly not the experience we want you to have. Please send us a message via DM on Twitter @StanChartUAE or inbox to our Facebook page Standard Chartered UAE with the case ID APP21_610958 and our team will assist you further. ~ SR
No more Apple Pay option
Edit: update just came out and still no Apple Wallet option.
Response from developer
Hi, this is certainly not the experience we want you to have. Please send us a message via DM on Twitter @StanChartUAE or inbox to our Facebook page Standard Chartered UAE with the case ID APP21_594444 and our team will assist you further. ~RR
Worst customer service ever! They never do as they say. Big scam
The new update breaks credit card limits
Response from developer
Dear Client, we are sorry to hear that. Please send us a message via DM on Twitter @StanChartUAE or inbox to our Facebook page Standard Chartered UAE with the case ID APP21_582382 and our team will assist you further. ~KC
Crashes in iPhone
Limited
Now with new update , still limited. With options . Far away from emirates Islamic bank or nbd internet banking
