Schiphol Amsterdam Airport User Reviews

Customer Experience

Positive experience39.4% of reviews
Neutral7.6% of reviews
Negative experience53.0% of reviews

~ Based on 66 written reviews from the US App Store.

What users say

Is Schiphol Amsterdam Airport Safe?

Schiphol Amsterdam Airport appears safe based on user ratings. AppsHunter Safety Score for Schiphol Amsterdam Airport is 98/100.

This assessment is based on 1,111 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
1.3% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 1,111 App Store ratings for Schiphol Amsterdam Airport.

Is Schiphol Amsterdam Airport Legit?

Schiphol Amsterdam Airport appears to be a legitimate app. AppsHunter Legitimacy Score for Schiphol Amsterdam Airport is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great airport

I like Schiphol Airport. However, I wish there were better signs and that I never had to carry luggage up or down stairs.

Great app

From the US and this app was helpful. Booking a time for security was like using TSA pre in the US - much shorter line. Helpful for gate change as well!

Great Help

Has everything you need. Especially liked the step by step where to go next instructions as you journey through the airport.

Class Above

I visit a number of airports and this new app from Schiphol is way ahead (by a huge margin) of any other major international airport πŸ™

Best Airport App

This is definitely the best airport application I’ve used to date.

So much faster than the airline updates

I like the new look and streamlined layout, though I've not used it extensively so it is only my first impression.

I'm getting my flight delay updates much faster than Klm is giving them :)

Get this app!

Easy use and super helpful when traveling out of AMS/ Schipol airport.

Thoughtful Design

This app was very helpful in navigating to/from Amsterdam as a first time visitor. Accurate information was provided about transportation types/times and flight times (including delays) along with specific directions getting to/from/within the airport. It’s one of the more thoughtfully designed app with the user experience in mind.
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2 people over 80

We allowed more than enough time to check in etc,
We did sign up for accessibility but before TSA the line was huge. Sooo we did it ourselves with the acknowledgement of many schiphol workers to make it easier, cutting the line etc. helping out. Our E21 was broken but we got there anyway

Based out of this world

This app is the best airport app I’ve ever used. Best airport too. Took 15 minutes through security and passport control.

Very useful

Amazing app, easy to use, step by step, thanks alot

James

Just fantastic app this is

Good airport and flight guidance

This app is really convenient when it comes to traveling from Schiphol. It sends u notifications of your flight as well and there is a map of Schiphol with all the restaurants, shops, gates, etc.

Exceptional airport app

As someone who’s been designing software for well over a decade, I can honestly say this is one of the better app experiences I’ve had. It’s clean, intentional, and easy to navigate. They focused on traveler needs and goals and hit the bullseye.

Excellent App

I often get notifications from the Schiphol app on changes or cancellations before the airline!!!

Saves time and stress!

The app is easy to navigate and offers really useful functionality like booking a security slot ahead of time which has saved me a lot of stress and uncertainty.

Also useful - a lot of realtime updates on busyness of various parts of journey to get to your flight. Nicely designed, genuinely useful, reliable and free - what more do you want?
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Absolute pointless app

App is not kept up to date. Had a 2 and a half hour delay on my flight. App was saying on time. Absolutely pointless app.

Useless for real time information

Don’t bother using this app for real time information because you simply won’t get it. Delayed departure times. Gate changes. Very annoying.

Totally useless if your a traveler

I don’t want to be chased around with glib information that doesn’t answer my question.

I expect a precise and direct answer to my question;
β€œWhere can I find some pipe tobacco.”

Try it out and you will soon realise the site is made by people who have never been outside their office, or don’t know what a unfamiliar traveler wants. No wonder thousand of people are aimlessly milling around, and everything comes to a grind.

Nice pictures, though. But that doesn't answer the question.
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Meh

The app functions well but provided us with some inaccurate information. It said we cannot check our bags until 2 hours before our flight, but while checking them in the employee said we were actually able to check them in 4 hours before our flight. It also did not provide us with our flight delays and said it was on time when it wasn’t. However it did give us the right check in gate and terminal. This app is somewhat helpful but I would make sure to double check the accuracy of the information provided with airport employees and the departure time screens found throughout the airport.
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