Ridiculous fees
Seamless fees are out of control.
Fees are out of control
That’s it. Fees are out of control.
Surge Service Fees??
This algorithm created service fee based on our personal data and unrelated to any hard costs is way messed up
Rating Update
Seamless ditched the app’s Dark Mode. For someone light sensitive, it’s now painful to use.
Horrible Delivery
They must get the worse delivery people. One order not delivered due to guy running out of gas. Mind you next door to the restaurant was a gas station. Another said restaurant was taking too long and checked off that food was delivered when that never happened and he texted me saying he is not going to deliver. Plus countless other failures.
Show more
Appearance Changes
In the most recent update they removed the ability to put the app in dark mode.
If you force it in iPhone settings the inverted colors distort the pics.
I won't be using the app until they bring back dark mode.
If you force it in iPhone settings the inverted colors distort the pics.
I won't be using the app until they bring back dark mode.
Seamless overcharges
The order was for a $17.50 item and the final bill from Seamless was $30 and something. That is entirely too much
3 stops before my delivery
It would be nice you could select an option where your driver picks up your food and comes directly to your house. So many times I find myself tipping 20%+ and then I watch my driver pick up and drop off multiple other orders before dropping off mine, so the food I tipped for is cold and soggy. Makes me not want to tip ever. I’m not tipping you so you can stop at 3 other deliveries on the way to me?
Show more
Fees
Delivery fees and service fees typically double the cost of every order. It’s unsustainable and I’ve stopped many times lately before hitting submit once the actual price is calculated
Da man
You guys…are Da Other Man
Stop asking me to rate
I really hate being asked every time I open the app to rate it. I didn’t care to yesterday. I don’t want to today. And now so you stop asking, I’m going to just give you one star every time you ask
Deceptive charging practices
Ordered food. Showed me the total and misc charges. Never presented the tip amount. Surprise, surprise when my card charge comes through, there’s a tip I never saw, nor authorized. Had to fight with support to get it fixed.
Best service
I would choose seamless over any ordering service. Customer service is always helpful and quick.
You ran the prices up.
I feel your involvement caused a downfall in the quality of delivery service, (ie the right order, the temperature, a reasonable time frame)…added a little more financial strain to the restaurants and literally taking money away from the delivery persons. While putting money in your pocket you added more stress to a struggling industry.
There was a healthy functioning system before you. You only added to the cost.
There was a healthy functioning system before you. You only added to the cost.
Show more
Seamless works….
The Seamless app works when Grubhub does not! Often times it is when we want to order delivery to home when we are away. It’s very easy to order from this app no matter where you are…
The hub
Grub hub is the only service in town literally and plenty of options and deals
Sneaky fees continue
Sneaky charges, but app does work well.
Worst delivery app.
Brian, a racist delivery person, purposely left my food somewhere else. He saw I was a minority, passed in front of my house and left my food somewhere else. Do better seamless. Hire better people.
We love Seamless but their GPS is always wrong
We don't know why, but the Seamless GPS sends drivers to "6th Street" instead of "6th Avenue". Many times the drivers don't speak English and we try to text them the correct address and they call and argue. We usually add about 20+ minutes for this to get figured out! It's frustrating bc there is no one to reach about the issue and the restaurants cannot help bc the delivery folks are not their employees.
Show more
Delay in Delivery
There’s a disconnect between ordering and getting your food when ordering from a restaurant that uses a delivery service. They often have numerous delivery at a time and by the time the food gets to me, it’s cold. Either the restaurant needs to understand the approximate delivery time to adequately wrap the food or the driver should have fewer stops. I often limit my orders to those restaurants that have their own delivery because of this.
Show more
