Seamless User Reviews

Customer Experience

Positive experience27.0% of reviews
Neutral7.6% of reviews
Negative experience65.4% of reviews

~ Based on 367 written reviews from the US App Store.

What users say

Is Seamless Safe?

Seamless: Local Food Delivery appears safe based on user ratings. AppsHunter Safety Score for Seamless is 96/100.

This assessment is based on 497,986 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 497,986 App Store ratings for Seamless.

Is Seamless Legit?

Seamless: Local Food Delivery appears to be a legitimate app. AppsHunter Legitimacy Score for Seamless is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Needs improvement

I use the app several times a week. But GH needs to improve it. The search feature is terrible. It doesn't work. If you put two words it ignores one of them and quotes don't work. Useless. Over eats works much better. And you can't add to tip without chatting with customer support. Stupid. Again, Uber and Starbucks for example have figured this out. Who are the lazy developers at Seamless/GH? Get with it man.
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Drivers

Numerous orders are messed up and nobody ever rings the bell or knocks on the door.

Love them

Hopefully i get some free food from wimpy I order a lot from them

Good restaurants.

Sometimes they r good they come up from the street & sometimes they r confused they not sure come into building! Really depends on individual delivery person.

Yummy!

Been loving this place for over 8 years. Never had a bad meal. I’ve had it all from the Stromboli, quesadillas, burgers, pizza, club sandwiches, wraps, cold hero, hot hero… yum yum :)

So easy

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Confused

I’m a Seamless person and I traveled and somehow I was forced to GrubHub and then when I came back home, Grubhub kept opening. Why y’all can’t just have one company annoying.

Over priced

Too Expensive with no offers

GH credit balance

Why GH credit can not be used on instacart or CVS; allow it to convert even if at 10% discount.

customer service

there have been several instances where a restaurant made my food wrong and as soon as they get suspicious they completely give up and don’t allow you to get a refund.

Too expensive

The app is just incredibly too expensive on every order the fees and the price of everything is just out of control!

Seamless, but a little too seamless

Several times I’ve ordered food to the wrong address. Their customer service is great and placing orders is extremely easy. But I wish they made the address you’re ordering to more conspicuous on the app so I don’t accidentally sent it to the wrong place.

Willing to pay pricing

It’s pretty clear after watching the pricing for my very favorite restaurant increase by $25 over the last year that Seamless has moved to individual pricing. Just to make sure I just called the restaurant and they confirmed that Seamless is charging almost $30 on top of what the food cost to deliver it 1 mile away.

It’s time for some competition
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No allowing me to add a credit card

The app isn’t allowing me to add a credit card. I’m forced to use apple pay

Cancelled orders

Seamless canceled order for no reason. Restaurant had it ready to go.

Seamless

Always quick and efficient. A very serious and well run delivery service. I’m an old guy ( 84) and am blessed that they’re there for me. Thanks guys

Service fees

They force you to join grubhub+ and pay monthly or pay ridiculous service fees

Would NOT tell me what item was not available

Would NOT tell me what item was not available

Nicely done

Smooth transaction, no issues yet

One of My Most Relied Upon Relationships

Super! I love that I can just hit the usual and the last several orders appear. Works for me!