Best ServiceDesk Plus | Cloud alternatives: apps like ServiceDesk Plus | Cloud

6+ similar apps compared and reviewed

4.2 avg rating
6 free apps
Updated November 2026

ServiceDesk Plus | Cloud is great, but it's not the only option. Explore 6+ similar apps for iPhone and iPad, each reviewed and rated by real users. Find free alternatives, premium upgrades, and hidden gems.

Top Alternatives to ServiceDesk Plus | Cloud

4.6😐(322 ratings)
Free
SolarWinds Service Desk screenshot 1
SolarWinds Service Desk screenshot 2
SolarWinds Service Desk screenshot 3
SolarWinds Service Desk screenshot 4
SolarWinds Service Desk screenshot 5
SolarWinds Service Desk screenshot 6

Access essential IT service desk functions on the go. Technicians can manage incidents and provide support remotely, while employees can submit tickets, request services, and track their requests.

What We Love

  • 👍 Easy to manage on the go
  • 🚀 Quick and handy for IT tickets
  • 👍 User interface easy to use
  • 🚀 Runs super smooth
  • 👍 Works well and listens to feedback
  • 👍 Friendly and dummy proofed
  • 🚀 Huge improvements over older app
  • 👍 Great productivity tool
  • 👍 Excellent for service desk
  • 👍 QR reader for assets
  • 👍 Stability and ease of use
  • 👍 Responsive and well laid out
  • 👍 Fantastic when it works
  • 👍 Great app

Room to Improve

  • 🐛 Blank white screen on open
  • 🐛 App crashes/closes automatically
  • 🐛 Notifications delayed
  • 🐛 Attachment issues
  • 🐛 Search is unreliable
  • 🐛 Can't upload pictures
  • 🐛 Issues with reassignment/tasks
  • 🐛 App operates like a website
  • 🐛 Scrolling issues when typing
  • 🐛 Login issues
  • 🐛 No customer support
2.4😞(96 ratings)
Free
Meraki Systems Manager screenshot 1
Meraki Systems Manager screenshot 2
Meraki Systems Manager screenshot 3

Manage all your iOS devices from a central web dashboard. This app enhances mobile device management with features like a managed app store, content delivery, and GPS location reporting.

What We Love

  • 👍 Helpful for managing student iPads
  • 🚀 New app updates look nice
  • 💡 Good for schools and enterprises

Room to Improve

  • 🐛 Causes issues with AirPrint and global proxy
  • 🔒 Authorizes schools to control devices too much
  • 🔋 High battery usage
  • 🔒 Tracks location and user activity
  • 🐛 Causes devices to crash or break
4.5😞(2.5K ratings)
Free
Freshservice screenshot 1
Freshservice screenshot 2
Freshservice screenshot 3
Freshservice screenshot 4
Freshservice screenshot 5
Freshservice screenshot 6

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

What We Love

  • 👍 Solid mobile app
  • 🚀 Allows agents to attend to tickets on the go
  • 💡 Freshservice is working to improve the app every year
  • 👍 Great flow and insight from an IT ticket perspective

Room to Improve

  • 🐛 Crashes frequently
  • 🐛 Bugs and glitches with each update
  • 🐛 Filters and settings don't save
  • 🐛 Clunky and unintuitive UI
  • 🐛 Inability to view full ticket conversations
  • 🐛 Notifications not working as expected