Sezzle User Reviews

Customer Experience

Positive experience43.0% of reviews
Neutral5.9% of reviews
Negative experience51.1% of reviews

~ Based on 1,975 written reviews from the US App Store.

What users say

Is Sezzle Safe?

Sezzle: Buy Now, Pay Later appears safe based on user ratings. AppsHunter Safety Score for Sezzle is 98/100.

This assessment is based on 295,851 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
0.8% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 295,851 App Store ratings for Sezzle.

Is Sezzle Legit?

Sezzle: Buy Now, Pay Later appears to be a legitimate app. AppsHunter Legitimacy Score for Sezzle is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great save

When you in a situation need more cash excellent way to buy now and pay in weekly installments win win !!!

Too many updates

It’s a okay app, but every month it’s a new update. It’s starting to get annoying and time consuming. Just trying to go in the app and pay early or make a new order just to be stopped by another darn update. Especially when you’re out and about without a stable connection. I’ve never had any other app require this many updates, and the worst part is I don’t see anything different when I update!
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Worse payment processing ever

Never seen an app take so long to process the payment. And if you go around the payment processing and use a debit card it’s 1.99 to pay instantly. It’s all about late fees and processing fees they want you to miss payment. Payment starts the process and the money still wouldn’t leave bank account for another 24 hours or so. My monthly $20 come out the account with no problem then all of a sudden all payments are moving slow again. I’m mad I have to give you 1 star
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Awesome

This is better then affirm and any other app out there I just got a 100 increase and you can use the card anywhere not just to buy but anywhere live this app

Amazing

Come in handy when $$ is low even better because you’re able to borrow money and pay it back in 5 payments and the first payment isn’t due until 2 weeks later

Forced updates

Not a fan, get rid of them.

Best app

Very easy

.

Just trying to suck more money out of you by making you subscribe instead of just letting using your buying power

Baited by $50 discount that was never honored

At checkout Sezzle offered a $50 discount towards my purchase if I signed up for their Sezzle premium, I figured that was a really great offer so I took it. Only for afterwards to not have the discount applied or premium activated, premium got applied hours after the purchase and when trying talk to customer support they state there’s nothing they could do to help. Never again.
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Doesn’t even work

I downloaded the app, added all my payment methods etc and all it keep saying is pay later is unavailable. Completely useless

Money loop holes for them

If you miss one auto payment then you’re being charged to put more money onto app . It’s a buggy app and I’ve had no issues with buy now pay later apps besides this one . Will be deleting it once last payment is through .

Broken system

My points aren’t being added from games and that pay back later stuff charged me 30$ 3 times in one day I went to call customer support and the line was dead so I went to their AI and it told me it’s for a plan I don’t even have cause it gave me some sort of ID that has nothing to do with my account. Uninstalling if there’s not a fix soon cause I’m missing a lot of points and Sezzle is sucking up my money for nothing. No real customer service is a huge problem btw. This company needs to be hit with a class action lawsuit.
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Bad

Not a company I’ll ever use again . I loaded money on Sezzle to pay my balance and didn’t know I had to manually put it in for them to take it they damn near charged my card triple for a $7 payment is what ai had left . And it could’ve just came out my Sezzle spend account which was the purpose of me adding the money to it . Customer service 0/10 will never recommend to anybody .
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Scam

Received a 15$ gift card for Amazon after buying a subscription at my gym, it won’t let you spend the gift card unless you pay for the Sezzle subscription. What a joke.

*No More single use card*

They took off the feature where we can use one single card to pay off anything for that one particular purchase. This year to come in handy before payday but now ever since they took it off, they are forcing us to get a subscription for a new card. Kind of defeats the purpose of having a by now Pay later feature if you’re gonna have a subscription you will have to pay off the item later on top of paying off the subscription. Will be 13.99$ or 19.99$ you’re better off, waiting for payday or probably using a better pay now or pay later app.
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A CONFUSED CONSUMER

I do not like Sezzle.

I received an email stating that I had Sezzle Cash available, so I used it and made a purchase. When I logged into my account today to pay off the balance, I discovered that the debit card I used for my down payment the same card already attached to my account — cannot be used to pay off the remaining balance. Instead, I’m forced to enter my full banking information just to pay early. That is unacceptable.

America has not been kind to consumers when it comes to protecting personal information. I receive data‑breach alerts daily, passwords, personal data, financial details and I have to pay out‑of‑pocket for third‑party monitoring just to keep myself safe. I don’t trust companies with my information, and I shouldn’t have to justify why I want to protect myself.
The requirement to use ACH debit feels intrusive and predatory. The AI response I received contradicted itself, offering excuses for why the system works this way while ignoring the core issue: the only way to pay early is by giving Sezzle direct access to my bank account. Companies like this are known for debiting consumers at will and making it difficult to recover funds. I refuse to put myself in that position.
This entire setup is foolishness. I closed my account a year ago over a one day $7 late fee, and it was foolish of me to return. Lesson learned.
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A joke

Gives buy now pay later options however if you’re in a tough spot and have to miss a payment or two AND u turn off automatic payments it’s till gonna take ur money! What’s the point in having the option to turn off payments? THIS IS ILLEGAL, UNAUTHORIZED TRANSACTION

Ok at first, then plays against you

This is nice to pay stuff over time, but that’s about it. It has this entire point system that is wants you to be involved in. After a short period of time, it just starts ignoring activities that should give you point. I bought gas and pizza for points. It sat in pending status for weeks and then just disappeared. No longer with it.
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Scam/ predatory

They charge $23 for a late fee! Which is sometimes for more than the amount you were paying! Canceling account ASAP

Sezzle Allowed Fraudulent Charges, Ignored and Canceled My Sub

This is the worst of any buy now pay later app. Go with literally anyone else. It’s annoying AF to use and costs way too much to use, monthly.

I had a charge from Amazon but received no product at all. I opened a dispute and contacted “priority support” that you get from a subscription, but they ignored me or just sent auto-generated nonsense. Then I woke up the next morning to find out they canceled and refunded my subscription for no apparent reason and I have gotten no response still from support.

App is garbage and so are the people and the fees. I’ve switched to an empty bank account for the rest of my payments because they aren’t getting jack until they respond to emails or in-app support chats.

I have a higher limit on PayPal, cashapp, four, afterpay - I can literally go anywhere to get the same service but pay little to nothing in fees. Can’t wait to see this thing fail.

Update: I did contact Sezzle and for simply opening a dispute that they denied was unauthorized even though my bank determined after a month that it was fraudulent, Sezzle has suspended my account. The only way to have the suspension lifted is to confirm with them and the merchant that this charge is valid. Absolutely not. I will not be lying. I do not recognize this as valid and I will be in touch with my bank to ensure zero payments go to Sezzle for any purchase or payment again. The agent was also incredibly rude the entire time. You have lost your mind if you think I’m going to say I incorrectly disputed a charge and am wrong when I’m not. Please.
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