waste of time promotions
Downloaded the app for the Amazon $20 promo just to find out theres a minimum $35.00 spending amount, probably was a good app at some point but definitely a scam and a waste of time now; 1 star!
Great Options
We are so thankful and just love Sezzle. All of our stores are usually just a few clicks away. They really do partner with so many stores.
We signed up for Sezzle anywhere which we absolutely love now it opened us up to a lot of other purchasing options, structured payments, long-term short-term;
Works well for all budgets and situations.
A+ Service Tyty
We signed up for Sezzle anywhere which we absolutely love now it opened us up to a lot of other purchasing options, structured payments, long-term short-term;
Works well for all budgets and situations.
A+ Service Tyty
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Interface and Customer service are a joke
The interface of this app is absolutely absurd and there are problems all of the time. Whether something's not loading properly, things aren't showing up, or it's not giving you the option to pay, the interface is probably the worst of any app I have ever used.
So naturally, I've needed to contact customer support several times because if the app is being a diva, I need help to figure out what's going on. And every single time, I am met with the most clueless people I have ever come into contact with in customer service. And I say that as someone who used to be in customer service. These people can’t answer anything that a toddler couldn’t already figure out.
I recently had an issue where an order wasn't going through because the hotel booking site was putting a $2 hold on the card, after which I couldn’t check out. And so on Sezzle, it tells me you have X amount of money to spend on this specific website after the two-dollar hold.
So I tried booking the hotel the next day, multiple times. It wouldn’t go through even though the amount I requested was well over what I needed to cover both the hold and the actual payment.
So I spoke to support the day before because that time I didn’t have enough to cover the hold as well, just the exact amount. And she said as long as I had the hold amount baked into the price I requested, I could just cancel it and then re-reserve it.
But the problem is that when the hold happens, it won't let you cancel the transaction for 12 hours while it holds your down-payment hostage. So I had to wait 12 hours, the hotel price went up, and then I was finally able to cancel it and request a new amount for well over what I needed. I tried booking it, and I had the same problem. Except this time I had $20 extra cushion on top of the cost and hold.
So I'm on with support for like 40 minutes. They won't just straight up say that any time you buy something with a hold, it's not going to work. Nor would they answer why the app was telling me that I still had all of this money to use at that site with the rest of the pay request, but then it wouldn't let me use it.
So either you're lying, you're not understanding how your own interface works, or the app is lying. Probably all three lol. But this is the information that I am being told from your app, so you need to tell me why it's not working and what I can do to fix it, or just tell me that you can't make purchases when a site puts a hold on the card. That’s a ridiculous policy but at least it would be an actual concrete answer and not just bsing me so I waste another day on this.
Because it's just a temporary two-dollar check to see that the card is working, and it should not negate the entire transaction. But I was told multiple incorrect things, then this delightful customer service person just kept saying the same thing over and over: “just cancel, just cancel, and redo it.”
How is that supposed to help when I've already done that??? TWICE. If it's gonna do this every single time, then what is the purpose of me canceling it and having you steal my money for the rest of the day with nothing to show?
I also told them (and shared a screen shot) that I can't cancel for 12 hours since using the $2 registered it as a sale. And then they were telling me that I could just submit a new request, even though their platform only lets one happen at a time. That is the most basic rule on this platform, and if support doesn’t even know that, then how are they supposed to help customers utilize your awful platform?
I’m so tired of paying $25 a month for the absolute worst customer service and app I have ever used in my entire life. I shouldn't have to explain something to someone 30 different times and still have them repeat useless information that’s irrelevant. And then they told me that they were going to kick it up to a manager and then they just ignored the chat. So now the hotel I was supposed to book days ago has gone up over $100, and sezzle had $200 of mine in limbo for the canceled transactions because of the hold and wait, so I wasn’t able to just book it on my own. Now I’ve lost the hotel I want.
Not once did I get a single sincere apology or attempt to actually help determine what was going on. And let’s not forget the time when I was actively contacting customer service to ask how to reschedule a payment and they hit me with $100 in fees while I was waiting for an answer.
I have never in my life seen a shadier company. Thanks for ruining my vacation, sezzle! Idk why I’m surprised. You might as well just get rid of your customer service department because somehow they're less helpful than the robot, which is truly sad.
So naturally, I've needed to contact customer support several times because if the app is being a diva, I need help to figure out what's going on. And every single time, I am met with the most clueless people I have ever come into contact with in customer service. And I say that as someone who used to be in customer service. These people can’t answer anything that a toddler couldn’t already figure out.
I recently had an issue where an order wasn't going through because the hotel booking site was putting a $2 hold on the card, after which I couldn’t check out. And so on Sezzle, it tells me you have X amount of money to spend on this specific website after the two-dollar hold.
So I tried booking the hotel the next day, multiple times. It wouldn’t go through even though the amount I requested was well over what I needed to cover both the hold and the actual payment.
So I spoke to support the day before because that time I didn’t have enough to cover the hold as well, just the exact amount. And she said as long as I had the hold amount baked into the price I requested, I could just cancel it and then re-reserve it.
But the problem is that when the hold happens, it won't let you cancel the transaction for 12 hours while it holds your down-payment hostage. So I had to wait 12 hours, the hotel price went up, and then I was finally able to cancel it and request a new amount for well over what I needed. I tried booking it, and I had the same problem. Except this time I had $20 extra cushion on top of the cost and hold.
So I'm on with support for like 40 minutes. They won't just straight up say that any time you buy something with a hold, it's not going to work. Nor would they answer why the app was telling me that I still had all of this money to use at that site with the rest of the pay request, but then it wouldn't let me use it.
So either you're lying, you're not understanding how your own interface works, or the app is lying. Probably all three lol. But this is the information that I am being told from your app, so you need to tell me why it's not working and what I can do to fix it, or just tell me that you can't make purchases when a site puts a hold on the card. That’s a ridiculous policy but at least it would be an actual concrete answer and not just bsing me so I waste another day on this.
Because it's just a temporary two-dollar check to see that the card is working, and it should not negate the entire transaction. But I was told multiple incorrect things, then this delightful customer service person just kept saying the same thing over and over: “just cancel, just cancel, and redo it.”
How is that supposed to help when I've already done that??? TWICE. If it's gonna do this every single time, then what is the purpose of me canceling it and having you steal my money for the rest of the day with nothing to show?
I also told them (and shared a screen shot) that I can't cancel for 12 hours since using the $2 registered it as a sale. And then they were telling me that I could just submit a new request, even though their platform only lets one happen at a time. That is the most basic rule on this platform, and if support doesn’t even know that, then how are they supposed to help customers utilize your awful platform?
I’m so tired of paying $25 a month for the absolute worst customer service and app I have ever used in my entire life. I shouldn't have to explain something to someone 30 different times and still have them repeat useless information that’s irrelevant. And then they told me that they were going to kick it up to a manager and then they just ignored the chat. So now the hotel I was supposed to book days ago has gone up over $100, and sezzle had $200 of mine in limbo for the canceled transactions because of the hold and wait, so I wasn’t able to just book it on my own. Now I’ve lost the hotel I want.
Not once did I get a single sincere apology or attempt to actually help determine what was going on. And let’s not forget the time when I was actively contacting customer service to ask how to reschedule a payment and they hit me with $100 in fees while I was waiting for an answer.
I have never in my life seen a shadier company. Thanks for ruining my vacation, sezzle! Idk why I’m surprised. You might as well just get rid of your customer service department because somehow they're less helpful than the robot, which is truly sad.
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Can’t even get past sign up
Here I am trying to sign up, but it’s taking forever for the verification email to come, I’ve tried multiple different emails and nothing has arrived for a verification email. I can’t even make it past it to even see if I get approved or not. So not worth my time for this 🤦♂️
After pay off I will never use this scam app again
Try yourself and learn how this app is tricking
Sezzle Rules!!!
Love Sezzle
Honest review
35 year old working man. 3 kids good job wife also works. Cash gets tight still in this economy and this Sezzle app really helps when things get tight .
Nice Sezzle
100🤏🏽
Scammed/false advertisement
They sent me an email saying I had a free $20 spend credit but won’t let me access Amazon through the app. Drew me in just so have me sign up for nothing.
Scam - Beware
Scam - Will intentionally fail payment to charge fees.
STAY AWAY from predatory apps
It does not matter if you have money in your cards or bank accounts, they will find any way to up charge and cheat you out of more money. I personally tried paying ahead of time and Sezzle made it impossible to do so. Stay away from these predatory apps.
Stay Away
Most of these buy now pay later apps use your payment method to automatically deduct payments. This company scams you out of any penny they can without you even realizing. I tried contacting support to get my money back and the person kept repeating the same policy. Very frustrating.
App issues
The app is having issues is it just mine or is it your app as well
Points
I’m missing around 100,000 points of not more from playing dice games. I downloaded the game to win the points through the app and I only received the first offers. Currently on level 206 and I just received point only for the first two!!! Cmon now where is the rest of my points that were advertised. Talked them and still nothing.
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Monthly options
I like it but if you’re on a set income
It’s hard to keep up with bi-weekly payments
It’s hard to keep up with bi-weekly payments
Just don’t do it
There are constant issues. Rewards not issued, and somehow disappear from my history. They WILL NOT let you cancel subscriptions after a certain date, and will co tingly. Garage your card until the receive payment. I reached out to support immediately, and was ignored—UNTIL the $20 subscription was processed and I regained access to priority customer service. This is a joke! Even Klarna treats their customers better, and that’s saying a lot! Do better, Sezzle!
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Don’t get the subscription
Their system is flawed it’s made where every payment is gonna be late no matter what even if you pay it a week ahead of time. It’s pointless you get no help just sorry about your luck for following our direction and payment for a subscription but there is nothing we can do because the way we work every payment you make will be late no matter what. Scam is the only way to put it.
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Pretty good
Definitely comes through in a pinch. Good for everything, especially if you purchase the $19.99 use anywhere service. I can buy my books for school and pay for a class or two if I need to. What I loathe is after the large amount of business I give this company, they charge $6.99 per transaction if a payment doesn’t go through on my payment source. No other company I utilize with similar features does this(fees a customer to death). I’m not sure if this fee is new but I used sezzle quite a bit beyond last semester and noticed this happened to a few of my orders. I will no doubt drastically cut my usage due to the outrageous fees.
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Love Sezzle
I love it so much it had become a huge resource of help to me and my family I have refer too
Opens the doors to many purchases I wouldn’t have been able to make otherwise.
I am a super critical person when it comes to stuff like this, and even I LOVE this app and service.
