Sezzle User Reviews

Customer Experience

Positive experience42.6% of reviews
Neutral5.9% of reviews
Negative experience51.6% of reviews

~ Based on 2,028 written reviews from the US App Store.

What users say

Is Sezzle Safe?

Sezzle: Buy Now, Pay Later appears safe based on user ratings. AppsHunter Safety Score for Sezzle is 98/100.

This assessment is based on 298,479 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
0.8% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 298,479 App Store ratings for Sezzle.

Is Sezzle Legit?

Sezzle: Buy Now, Pay Later appears to be a legitimate app. AppsHunter Legitimacy Score for Sezzle is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible support

Worst customer service. They owed me a return and only sent me a portion of it and did not give me my entire refund back. They just kept telling me 10 business days and nothing event happened. Good luck connecting with a real person no one ever answers.

DONT DO IT

I tried to pay $14 EARLY. It took the money, put it back in my account and charge me $35 for a late fee. Better off getting the 'Dave app'.

It’s good for loan in 4 payments

Beware of playing the games!! I can’t get help for them not tracking! Even though it shows that I should be earning from them

Horrible scam

It’s pretty much bs. It does give you a lot of buying power but you have to pay for it with ads also tricky menus that are purposely difficult so you can’t find your way around the app and get frustrated. Didn’t give up.do not use !!!

Scam!

They got more fees than the law allows! It’s a fee for everything even paying them back, when they say if you make a scheduled we’re it your bank to make you payments it’s no fees. Did all that and still being charged a fee. They have an option to load money on the app on a digital card and it’s a $4.99 to add money like!?! Get your account deleted! It’s better options out there!!
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Recomendado

Ha sido de muy buena ayuda para compras y otros pagos, funciona muy facil y rapido

Why so many updates

The purpose itself is great but every week there is a new update

Worse than a credit card

Charge more interest than a CC and are just waiting for you to make a late payment so they can overcharge you. They offer no help and customer service will basically tell you to Buck off. If you need proof check out their BBB reviews. This company is a SCAM!

Don’t use. It’s a scam

Used to be free and was great. Then they started charging for subscriptions. You can do any purchases without the subscription. First I tried the subscription because it was only $1. Ever since I signed up for subscription I stopped receiving credit in my games. I even would start new games and they wouldn’t verify and give me credit. I’m close to my one month being up and haven’t been able to get any benefits from it. The customer service is horrible. They keep saying my issue has been escalated but they keep saying and asking for the same things and don’t fix anything.
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Love it

I love it. It’s so convenient and it has so many stores to choose from🩶

Can’t get into account

Support will not help me get into my account. I have a new number and it will not let me change it on the app. If I could put my email in that would be easier to get into my account.

Actually make $ on Mastercard I can upload to Apple wallet

So I play games, borrow money and pay it back, and do surveys and can easily make $10 a week for stuff I’m already doing. The last time I made $25 and immediately went and used card at gas station using the card on Apple Pay. I actually think if I can make $40-100 a month just sitting in bed at night playing games or doing surveys….why not! And just the ability to borrow $ too…it’s pretty awesome
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Payment schedule

Love this payment option wish it were monthly instead of bi-weekly but it still helps to pay over time

Predatory

You cannot even pay early without fees. Will NEVER USE AGAIN!

Subscription to Do Anything is Stupid

I have used Sezzle once before and had no issues. Now I have to have a subscription just to buy stuff? I find it weird that I literally used this app less than a year ago, and now I have to pay $15/month to use $200 buying power? No thanks. Will be deleting.

Crazy High Late Fees!

If you’re ever late on a payment be prepared to pay for high late fees! I was 3 days late on a 17 dollar payment and had to pay 23 dollars in late fees plus the payment that was due!

Gotta pay now

Love this app but being forced to pay monthly sucks. But only some pay.

ADELSON

La mejor

Absolutely love Sezzle

I love Sezzle. It’s got me out of one or two tight situations. I love that you have easy setup plans to payback n gives you 2 weeks to do so. It’s fabulous. Wish I heard about Sezzle before now and will continue to do business with them.

Update: Silence

Have been using Sezzle with no hassles for some time now. For going on 5 days now however the app doesn’t show me my several hundred of estimated Sezzle spend, my virtual card is locked out even though all payments are up to date and there is nothing outstanding. It is not even showing the current payments on the streak counter. Did the contact through the chat that confirmed I had available spending, eventually was escalated to an actual person who can not tell me what is going on because they don’t know either and have again escalated it. Been two plus days now with no updates or replies. Starting to look at other options.

Update: After more attempts of contact to their “customer support” I finally received the response that the risk team deactivated my account, with no explanation given at all, nothing can be done, too bad. I’ve barely ever been late on payments over the years and had a decently high available spend and they just up and decided to shut me down. Again nobody can tell my why, just a craptastic “sorry, we understand your frustration but nothing can be done.”
Thanks for nothing. I’d look elsewhere if I were you

Final update: Almost a week later they finally got back to me after I reached out to them like they said in their response on here, to review my concerns and offer better clarification…their response was it was there system that made the decision, and no member of their team, management included can change or override that decision. So basically they can’t control their own system that they created and can’t understand it’s decision making process either. You’ve been warned.
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