Absolutely love Sezzle
I love Sezzle. It’s got me out of one or two tight situations. I love that you have easy setup plans to payback n gives you 2 weeks to do so. It’s fabulous. Wish I heard about Sezzle before now and will continue to do business with them.
Update: Silence
Have been using Sezzle with no hassles for some time now. For going on 5 days now however the app doesn’t show me my several hundred of estimated Sezzle spend, my virtual card is locked out even though all payments are up to date and there is nothing outstanding. It is not even showing the current payments on the streak counter. Did the contact through the chat that confirmed I had available spending, eventually was escalated to an actual person who can not tell me what is going on because they don’t know either and have again escalated it. Been two plus days now with no updates or replies. Starting to look at other options.
Update: After more attempts of contact to their “customer support” I finally received the response that the risk team deactivated my account, with no explanation given at all, nothing can be done, too bad. I’ve barely ever been late on payments over the years and had a decently high available spend and they just up and decided to shut me down. Again nobody can tell my why, just a craptastic “sorry, we understand your frustration but nothing can be done.”
Thanks for nothing. I’d look elsewhere if I were you
Final update: Almost a week later they finally got back to me after I reached out to them like they said in their response on here, to review my concerns and offer better clarification…their response was it was there system that made the decision, and no member of their team, management included can change or override that decision. So basically they can’t control their own system that they created and can’t understand it’s decision making process either. You’ve been warned.
Update: After more attempts of contact to their “customer support” I finally received the response that the risk team deactivated my account, with no explanation given at all, nothing can be done, too bad. I’ve barely ever been late on payments over the years and had a decently high available spend and they just up and decided to shut me down. Again nobody can tell my why, just a craptastic “sorry, we understand your frustration but nothing can be done.”
Thanks for nothing. I’d look elsewhere if I were you
Final update: Almost a week later they finally got back to me after I reached out to them like they said in their response on here, to review my concerns and offer better clarification…their response was it was there system that made the decision, and no member of their team, management included can change or override that decision. So basically they can’t control their own system that they created and can’t understand it’s decision making process either. You’ve been warned.
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Sick of the updates!!
Every dang week you have to freaking update the app!! It’s beyond annoying at this point. I will no longer be having this app on my phone
App won’t open
Despite opening and closing half many times, the app will not open and will not function on a regular basis! Very exasperating to say the least
Unable to create an account
I tried several times to create an account. Only to see message the one time code they sent me is incorrect.
