Good workouts, but app continuously crashes and is slow to load
Updated Review:
I prefer the new interface and variety of workouts offered. It covers a lot of basis and as someone who changes what kind of goals they have a lot I like the flexibility.
In the new update, I can’t use the gym option when trying to follow my workout plans. As soon as I scroll down to see what’s on the plan it switches to the home option which is really frustrating.
The app also takes a long time to load and I can’t seamlessly browse workouts, browsing for a running plan was a very slow and frustrating process. Also the app logs me out constantly.
I also wish there was an option to move around the workouts, especially for when I’m at the gym as I can’t always do the exercises in order due to other people being on those machines. Also moving around the weekly plan would be great! I run on my wfh days which doesn’t always line up with the plan depending on when I start it.
Overall I like the app and want it to succeed, the app is not cheap and the issues and wants listed above seem pretty basic and something a lot of other fitness apps offer for free. If these bugs are fixed and flexibility within the workouts is offered I’d go to use the app a lot more and not give up on frustration.
I prefer the new interface and variety of workouts offered. It covers a lot of basis and as someone who changes what kind of goals they have a lot I like the flexibility.
In the new update, I can’t use the gym option when trying to follow my workout plans. As soon as I scroll down to see what’s on the plan it switches to the home option which is really frustrating.
The app also takes a long time to load and I can’t seamlessly browse workouts, browsing for a running plan was a very slow and frustrating process. Also the app logs me out constantly.
I also wish there was an option to move around the workouts, especially for when I’m at the gym as I can’t always do the exercises in order due to other people being on those machines. Also moving around the weekly plan would be great! I run on my wfh days which doesn’t always line up with the plan depending on when I start it.
Overall I like the app and want it to succeed, the app is not cheap and the issues and wants listed above seem pretty basic and something a lot of other fitness apps offer for free. If these bugs are fixed and flexibility within the workouts is offered I’d go to use the app a lot more and not give up on frustration.
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Really wanted to love it
I have followed Holly for years and love her content so I really wanted to love this app! It has so much potential but falls short on so many aspects. Plus, i did message both holly and the SGS team and never heard back before leaving my review. Runs don’t always sync, workout instructions don’t match title, recipes missing ingredients and steps. I feel like a proper proofreading would have solved so many problems. The final straw for me before moving back to another running app was randomly losing all my progress. I also feel it would be better to have runs synced to a watch or audio instructions so you don’t need to carry your phone to constantly check what comes next in interval runs for example.
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Review
Good
Not Working Right
I couldn’t find a report a problem or help section, but the first workout I did (runners mobility) didn’t work. The timer button didn’t work for the individual exercises and the written descriptions didn’t always match the video and name of the exercise. I liked the workout though. I also wish there were more choices with the plans how much you want to workout/ run
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Just joined can’t log in keeps saying I have to update
Go to App Store no update available! Constantly get that msg!
App issue
App always needs updating!
Gu
Bbb
Poor customer service
Tried to cancel my remember and was met with an error message. Attempted to contact customer service via email and have had no response.
Tells me it always needs an update or doesn’t load
The app started off great when I first started using it but it’s become more unusable recently.
When I open the app it tells me it needs an update, shunts me to the App Store where it wants me to leave feedback. It doesn’t need an update. I have to reboot the app a few times for it to automatically log me in. 9/10 it still gives me the update message, even after it’s actually needed an update!
When I’m in the app the workouts aren’t loading and I’m faced with a white screen. Not helpful when I’m planning my weekly workouts for the marathon plan I’m following, or when I’m trying to do the workout! If I close and reopen the app I’m faced with the update drama again.
I found following the marathon plans so helpful before but this is making me regret paying for a whole year upfront. If I was paying monthly I would have cancelled my subscription.
I’m hoping one of the rare correct update messages provides an update for this issue!
When I open the app it tells me it needs an update, shunts me to the App Store where it wants me to leave feedback. It doesn’t need an update. I have to reboot the app a few times for it to automatically log me in. 9/10 it still gives me the update message, even after it’s actually needed an update!
When I’m in the app the workouts aren’t loading and I’m faced with a white screen. Not helpful when I’m planning my weekly workouts for the marathon plan I’m following, or when I’m trying to do the workout! If I close and reopen the app I’m faced with the update drama again.
I found following the marathon plans so helpful before but this is making me regret paying for a whole year upfront. If I was paying monthly I would have cancelled my subscription.
I’m hoping one of the rare correct update messages provides an update for this issue!
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5 stars
Love it
Amazing
What a app! Running, Hyrox to strength and Pilates and journaling you name it, wish the reps and sets section would change and the starting workout so not automatically started. Wish the home page would load more from strava
Best app ever
So good, so happy with it
Bc
Bob
Amazing app
Brilliant app. Love it
Love it!
Great app
Too basic
Should definitely offer a free 7 day trail for this app as I’m so disappointed with it and feel like I’ve wasted £10. I’ve used ladder previously and wanted to give this a go, it’s so basic and messy compared to ladder. Doesn’t keep recorded of your reps, can’t have it on your smart watch, you can’t see what you did on the last session to be able to compare. Waste of money really disappointing for the money.
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Not working properly
Keeps telling me to update the app before I can log back in after randomly kicking me out. There are no updates to be done. It just keeps asking me to leave a review. Will not be renewing my subscription.
H
B
Good
Very good app
SGS
Love
