SharkClean Reviews: Is It Legit?

SharkClean
SharkClean
SHARKNINJA OPERATING LLC

Customer Experience

Positive experience48.8% of reviews
Neutral13.3% of reviews
Negative experience37.9% of reviews

~ Based on 2,323 written reviews from the US App Store.

What users say about SharkClean

Is SharkClean Safe?

SharkClean appears safe based on user ratings. AppsHunter Safety Score for SharkClean is 95/100.

This assessment is based on 500,480 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience
3.4% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 497,365 App Store ratings for SharkClean.

Is SharkClean Legit?

SharkClean appears to be a legitimate app. AppsHunter Legitimacy Score for SharkClean is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best purchase ever

Wonderful product

Nice App

Does all the things you need and nothing you don’t.

Good hardware failed software engineering

The vacuum as hardware is great, but the APP terrible. You send the robot to clean a room and cleans the whole house. You setting max water, and the vaccum says “Setting my water back to normal;”literally back to normal… FIX IT

Best

I first had a refurbished shark lasted 4 years with Aussie hair. Tried Roomba when it died and well I have a new Shark.

Great little vacuum

As vacuum sweeper it’s great. As a mop, I never was able to get good results.
Worst part is, if you have pets, be prepared to empty the container every 10 minutes or so. Then in order to maintain it, I used compressed air to clean the filter and had the replace the sweepers a couple of times. But you can find these fairly easily.
I’m overall pleased with its performance and longevity of service. I’ve had this for about four years now and use it at least twice a week for the living room. It gets lost to much when I try to use it for rooms other than where the base is located.
Show more

Buggy UI. Preferences do not get saved

Every time I run my vacuum I have to wait for it to start then set the power level to Max, even though it gives me a popup every time that it will remember my preferences. Buggy app.

Great

Really great amazing 😻

Cannot login via iPad

I cannot login via my iPad mini. The keyboard does not show up. This app is useless

Amazing App

This has cleaned my house everyday for years! Great app!

Shark greatness

I should have purchased this robot years ago. This machine is a beast. I’m talking cleaning all the floors and being able to schedule saves time. Unexpected guests, no more excuses of the house not cleaned. No more ringing mops, sweeping floors.

Confused Rosie

My Shark robot who I’ve named Rosie seems confused and does not clean areas consistently. She cleans some areas over and over but doesn’t do other areas as we mapped them originally…wish there was a way to guide her so she can learn more efficient vacuuming

Starting mop sucks

Whenever I try to start mop its shows verify carpet, i dont have carpet and when i cancel it, it’s should start mopping but again i am back to same popup saying verify carpet. I am stuck in a loop and there is no way back. Its so annoying.

VoiceOver accessibility

we have three of these power detect two and one, never touch pro mop/vacuum units totally. We are shark crazy. Only problem is the app really needs to be revamped for voiceover support for a blind user. It is very tedious to make it actually work using my phone. Please shark pay more attention to accessibility with VoiceOver for blind users. Thank you if I had to rate VoiceOver accessibility on my iPhone, with this app, it would be 60%. doable but very much needs to be improved there are a lot of features that I can’t use because of the lack of inaccessibility with the app, via VoiceOver once again, please, shark, please. I ask that you really focus on accessibility with VoiceOver on an iPhone for blind users.
Show more

Sensor

The laser sensor is always having technical difficulties.

Love the product, customer support is marginal

I love the Sharp mopping feature. But I’ve had issues with it and Sharp doesn’t have an Easy tech-support to get a hold of for answers. The vacuum doesn’t drain into the reservoir. I wish there was better support to show me how to fix.

Baby Shark Fantastic

I love the convenience of just starting it and going about my day with other things I need to do.

So so

It cleans, but does not clean the area rug very well. I expected more out of this model.

Awful

Utterly terrible app that doesn’t let you intervene in a clean in progress other than to send the robot back to its dock. Moronic.

Solid App with Room for Growth

This app does its function well. I like being able to start and stop the vacuum from my phone, send the vacuum to specific areas, and schedule cleanings. In the ideal world, I’d love to see the following options:
-saving multiple maps (for multi-floor homes, etc.)
-no scheduling limit, or at least have the limit be higher than once per day
-one-time scheduling
-ability to schedule rooms/areas.

If these changes are ever made, I will gladly change my review to a 5.
Show more

Love my little helper!

I’m glad to have it. It could use tweaking with picking up small debris like leaves, tiny pebbles but otherwise it works great. Helps cut my cleaning time considerably. But getting it to connect to WiFi has a lot to be desired. Super difficult if it drops connections or the WiFi gets reset. So you have to do it manually if it won’t connect. No scheduling or telling it where to go.
Show more