Secure Login Impossible
Response from developer
Dear valued customer , We regret the inconvenience caused and we would like to assist you. Kindly share your contact details at https://www.sib.ae/contact-us and our team will contact you shortly. Thank you for contacting Sharjah Islamic Bank
اسوأ برنامج بنك
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
Poorly designed app
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
غير صالح للاستخدام
Response from developer
عميلنا العزيز، نعتذر عن أي خلل في الخدمة، يرجى تزويدنا بأرقام التواصل الخاصة بكم على https://www.sib.ae/contact-us لتقديم المساعدة و حل الشكوى. نشكر تواصلكم مع مصرف الشارقة الإسلامي
Too many bugs
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
All ways lagged 👎🏼
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
So bad
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
Doesn't support Arabic
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
App Not Working – Face ID & Fingerprint Issues
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
Need to change the app immediately
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
Good
Response from developer
Dear valued customer , Thank you for your valued feedback, this definitely helps us improve your experience with us! Thank you for choosing Sharjah Islamic Bank.
More features required
Multi user support.
Ability to see in real time cashback percentage for each transaction.
These features are required in the app.
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
App not working at all after new update
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
More features required
Multi user support.
Ability to see in real time cashback percentage for each transaction.
These features are required in the app.
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
Sharjah
Response from developer
عميلنا العزيز، نأسف على هذا الإزعاج. الرجاء مشاركة بياناتك والتواصل معنا على https://www.sib.ae/contact-us وسنقوم بالاتصال بك بأقرب فرصة ممكنة. نشكر تواصلكم مع مصرف الشارقة الإسلامي
تاخير في تسجيل الدخول
وكل مرة يطلب رقم السري
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
Need solutions
Hang
Slow
Takes time to open the app
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
Lot of bugs
SMS OTPs don’t auto fill. App needs to be updated to enable this.
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
Can’t verify EID
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
Otp error
At first step It says :
An error occurred while generating otp
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
