Very Outdated
Biometric face id
Secure login with user id and password auto gone through face id verification once face id verify display showing white and nothing happen. I saw this issue almost 2,3 week and no solution.
UAE
Response from developer
Dear valued customer, Thank you for your feedback. It is a pleasure to receive positive feedback and we are always looking forward to further improve your experience. Thank you for choosing Sharjah Islamic Bank
Poorly designed app
App Not working
Please work on this and clear the issue.
Worst banking app - blocked for a credit card statement
In Mobile application, it shows screen for enabling biometric, then takes a selfie of me. then it shows white screen and completely blocked.
Then, as an alternative I moved to online banking, there I am not able to select a drop down for year and a month for my statement. Here also i am completely blocked.
I did not even receive a mail for my credit card statement.
This is the bare minimum basic feature for a banking app.
Secure Login Impossible
Response from developer
Dear valued customer , We regret the inconvenience caused and we would like to assist you. Kindly share your contact details at https://www.sib.ae/contact-us and our team will contact you shortly. Thank you for contacting Sharjah Islamic Bank
اسوأ برنامج بنك
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
App is just bad
The app often fails to load essential details like payment options and credit card bills, which makes it practically unusable.
Recently, after the new “accept OTP” flow, the app just goes blank and shows a white screen. How is anyone supposed to complete a transaction like this?
Overall, this feels poorly built. Hoping for a proper rebuild in 2026.
Worst banking app
Poorly designed app
غير صالح للاستخدام
Response from developer
عميلنا العزيز، نعتذر عن أي خلل في الخدمة، يرجى تزويدنا بأرقام التواصل الخاصة بكم على https://www.sib.ae/contact-us لتقديم المساعدة و حل الشكوى. نشكر تواصلكم مع مصرف الشارقة الإسلامي
App doesn’t work
Please fix the app
Too many bugs
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
All ways lagged 👎🏼
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
So bad
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
Lucky
Doesn't support Arabic
Response from developer
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
