SIMPLE Mobile My Account User Reviews

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Simple mobile

It’s a great app loving it

Won’t let me refill

I contacted customer support and no avail , I compele the captcha thing and doesn’t even let me refill my service ?? Worst service ever , switching over to Verizon.

Bill

It’s take forever just to pay your bills on line

Over complicated service

Went to go pay my phone bill , and like every month my card was locked, click on there text messages links sent frequently, not 1 of them leads to paying my phone bill every month, this is the stupidest company I’ve ever dealt with, just allow us to try our card again , instead of saying records can’t find my phone number or account , through the link , they sent , just get metro, they know how to make paying for your phone bill less stressful, like why is this even a thing , probably Verizon, but this is spectrum service
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Glitchy inputs

Drop down fields for payment card don’t work reliably. Can’t finalize selection to save info. Using iPhone 13, possibly iOS dependent?

100% satisfied

I have been a 100% satisfied customer for years!

Good

Excellent service

Fix the app

Love the service but please update and fix the app. It lags, has too many bugs, and doesn’t let you update any info

Bill phone

Easy way to pay bills.

App is horrible

I love using your service because the plans are cheap, but the app is horrible to deal with. It’s laggy. It’s hard to navigate and it’s outdated. jJst hire some real app developers already and get with the times.

Network problems

This SIM has had a network issue for two months and has not been able to clear it yet.

Great Wireless Hotspot

Very good Wireless. Plans are reasonable in price. Good coverage with no drops.

Awesome

So simple and straight to the point

line lock

the app doesn’t allow me to unlock my line

Can’t erase credit card

I can’t erase my payment method from the app

Excellent company!

The best company for seniors or poor folks they take care of you well on the LifeLine program free cell phone service basically I don’t pay a dime per month.

Fix bugs

Every time I go to delete a card it tells me “login required” like im not already logged in and it keeps repeating itself so plz update the app or something

Simple mobile

Love simple mobile

Cannot login

When I try to log in using the app, reject my username and/or password. They are correct, because I can login without a problem on the website. I’ve tried deleting the app, reinstalling it, same result.