SIMPLE Mobile My Account User Reviews

Customer Experience

Positive experience57.0% of reviews
Neutral4.9% of reviews
Negative experience38.0% of reviews

~ Based on 142 written reviews from the US App Store.

What users say

Is SIMPLE Mobile My Account Safe?

SIMPLE Mobile My Account appears safe based on user ratings. AppsHunter Safety Score for SIMPLE Mobile My Account is 97/100.

This assessment is based on 18,725 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 17,715 App Store ratings for SIMPLE Mobile My Account.

Is SIMPLE Mobile My Account Legit?

SIMPLE Mobile My Account appears to be a legitimate app. AppsHunter Legitimacy Score for SIMPLE Mobile My Account is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

¡Horrible!

La app es muy confusa y no sirve para pagar recargas y tienen un chat bot que no sirve para nada solo hace perder el tiempo, sale muchísimo mejor llamar desde la página wed y comunicarse con una persona real ya que está app no ayuda en nada, tuve que eliminarla porque me hizo enojar bastante.

Finally Updated

Used Simple Mobile For Over 10 years now and They Finally Fixed The App

From

It’s good

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Simple mobile

It’s a great app loving it

Won’t let me refill

I contacted customer support and no avail , I compele the captcha thing and doesn’t even let me refill my service ?? Worst service ever , switching over to Verizon.

Bill

It’s take forever just to pay your bills on line

Over complicated service

Went to go pay my phone bill , and like every month my card was locked, click on there text messages links sent frequently, not 1 of them leads to paying my phone bill every month, this is the stupidest company I’ve ever dealt with, just allow us to try our card again , instead of saying records can’t find my phone number or account , through the link , they sent , just get metro, they know how to make paying for your phone bill less stressful, like why is this even a thing , probably Verizon, but this is spectrum service
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Glitchy inputs

Drop down fields for payment card don’t work reliably. Can’t finalize selection to save info. Using iPhone 13, possibly iOS dependent?

100% satisfied

I have been a 100% satisfied customer for years!

Good

Excellent service

Fix the app

Love the service but please update and fix the app. It lags, has too many bugs, and doesn’t let you update any info

Bill phone

Easy way to pay bills.

App is horrible

I love using your service because the plans are cheap, but the app is horrible to deal with. It’s laggy. It’s hard to navigate and it’s outdated. jJst hire some real app developers already and get with the times.

Network problems

This SIM has had a network issue for two months and has not been able to clear it yet.

Great Wireless Hotspot

Very good Wireless. Plans are reasonable in price. Good coverage with no drops.

Awesome

So simple and straight to the point

line lock

the app doesn’t allow me to unlock my line

Can’t erase credit card

I can’t erase my payment method from the app

Excellent company!

The best company for seniors or poor folks they take care of you well on the LifeLine program free cell phone service basically I don’t pay a dime per month.