This app isn’t helpful !!
I downloaded the simple mobile app to make it easier for me to pay my phone bill. Since I don’t have a simple mobile where I live. I would have to travel to another location to go to a simple mobile store. I downloaded the app and I put in my debit card info to pay my phone bill on this app. When I add the type of card my debit card is, (visa, Amex, discover, Mastercard) it doesn’t allow me to click on it along with the expiration date. I scroll down it doesn’t add it. This is really inconvenient and disappointing. My phone bill due date was due 3 days ago and now I can’t text or call anyone especially a simple mobile representative to fix the issue since they cut of my service a day after.
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¡Horrible!
La app es muy confusa y no sirve para pagar recargas y tienen un chat bot que no sirve para nada solo hace perder el tiempo, sale muchísimo mejor llamar desde la página wed y comunicarse con una persona real ya que está app no ayuda en nada, tuve que eliminarla porque me hizo enojar bastante.
Finally Updated
Used Simple Mobile For Over 10 years now and They Finally Fixed The App
From
It’s good
Xb mm
M bbupu bn
Simple mobile
It’s a great app loving it
Won’t let me refill
I contacted customer support and no avail , I compele the captcha thing and doesn’t even let me refill my service ?? Worst service ever , switching over to Verizon.
Bill
It’s take forever just to pay your bills on line
Over complicated service
Went to go pay my phone bill , and like every month my card was locked, click on there text messages links sent frequently, not 1 of them leads to paying my phone bill every month, this is the stupidest company I’ve ever dealt with, just allow us to try our card again , instead of saying records can’t find my phone number or account , through the link , they sent , just get metro, they know how to make paying for your phone bill less stressful, like why is this even a thing , probably Verizon, but this is spectrum service
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Glitchy inputs
Drop down fields for payment card don’t work reliably. Can’t finalize selection to save info. Using iPhone 13, possibly iOS dependent?
100% satisfied
I have been a 100% satisfied customer for years!
Good
Excellent service
Fix the app
Love the service but please update and fix the app. It lags, has too many bugs, and doesn’t let you update any info
Bill phone
Easy way to pay bills.
App is horrible
I love using your service because the plans are cheap, but the app is horrible to deal with. It’s laggy. It’s hard to navigate and it’s outdated. jJst hire some real app developers already and get with the times.
Network problems
This SIM has had a network issue for two months and has not been able to clear it yet.
Great Wireless Hotspot
Very good Wireless. Plans are reasonable in price. Good coverage with no drops.
Awesome
So simple and straight to the point
line lock
the app doesn’t allow me to unlock my line
Can’t erase credit card
I can’t erase my payment method from the app
