SIMPLE Mobile My Account User Reviews
Customer Experience
~ Based on 142 written reviews from the US App Store.
What users say
Summarized from real user reviews of SIMPLE Mobile My Account. Based on 19K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.
Positive things
- 💯Great service and prices
- 🎁Useful reward points program
- 👍Convenient app and website
- 🔍Helpful customer service (for some)
Negative things
- 🤬Terrible customer service (for many)
- 🐛App issues (login, password reset, etc.)
- 📉Declining network quality after acquisition
- 💸Unexpected charges and billing problems
Is SIMPLE Mobile My Account Safe?
SIMPLE Mobile My Account appears safe based on user ratings. AppsHunter Safety Score for SIMPLE Mobile My Account is 97/100.
This assessment is based on 18,725 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 17,715 App Store ratings for SIMPLE Mobile My Account.
Is SIMPLE Mobile My Account Legit?
SIMPLE Mobile My Account appears to be a legitimate app. AppsHunter Legitimacy Score for SIMPLE Mobile My Account is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
La app es muy confusa y no sirve para pagar recargas y tienen un chat bot que no sirve para nada solo hace perder el tiempo, sale muchísimo mejor llamar desde la página wed y comunicarse con una persona real ya que está app no ayuda en nada, tuve que eliminarla porque me hizo enojar bastante.
Used Simple Mobile For Over 10 years now and They Finally Fixed The App
It’s good
M bbupu bn
It’s a great app loving it
I contacted customer support and no avail , I compele the captcha thing and doesn’t even let me refill my service ?? Worst service ever , switching over to Verizon.
It’s take forever just to pay your bills on line
Went to go pay my phone bill , and like every month my card was locked, click on there text messages links sent frequently, not 1 of them leads to paying my phone bill every month, this is the stupidest company I’ve ever dealt with, just allow us to try our card again , instead of saying records can’t find my phone number or account , through the link , they sent , just get metro, they know how to make paying for your phone bill less stressful, like why is this even a thing , probably Verizon, but this is spectrum service
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Drop down fields for payment card don’t work reliably. Can’t finalize selection to save info. Using iPhone 13, possibly iOS dependent?
I have been a 100% satisfied customer for years!
Excellent service
Love the service but please update and fix the app. It lags, has too many bugs, and doesn’t let you update any info
Easy way to pay bills.
I love using your service because the plans are cheap, but the app is horrible to deal with. It’s laggy. It’s hard to navigate and it’s outdated. jJst hire some real app developers already and get with the times.
This SIM has had a network issue for two months and has not been able to clear it yet.
Very good Wireless. Plans are reasonable in price. Good coverage with no drops.
So simple and straight to the point
the app doesn’t allow me to unlock my line
I can’t erase my payment method from the app
The best company for seniors or poor folks they take care of you well on the LifeLine program free cell phone service basically I don’t pay a dime per month.
