Never Works When You Need It
Like the title suggests: when you really need it the app and service fail time and time again. When apartment building companies contract out to the cheapest bidder this is what we get.
Worst Internet I’ve ever Used
I am not kidding when I say this. It’s the worst wifi I have ever used. I have better wifi in third world countries. It’s slow , constantly disconnects, the customer service people are useless. All they do is say that they are going to escalate it and nothing ever ends up happening. All their work is outsourced so goodluck trying to understand the person on the other line.
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Terrible Customer Service
My apartment buildings network went out on the first day of class and after two days they still won’t give us any updates. Every time we call to ask when it’ll be fixed all they say they can’t tell us and they’re sorry.
Not working.
I can’t even login I just get a pop up that says one home.
Unreliable customer service and repairs
I have been trying to get my internet at my apartment repaired for two months and everytime I call they say they are working on it, but nothing ever happens. They have sent techs to my apartment but they do not fix anything. I have no idea what they do, but it’s not fixing my internet.
