Fix the app (made me late for work)
I use the app out of convenience and to check in ahead. Today, I kept getting a Fail to Check-In notice and I had to wait, making me late for work. One thing that needs to be understood is that when I’m late that’s time and money lost and I can’t afford that. If the problems can’t be fixed, then I may have to take my dog to another daycare as I wait too long in the lobby.
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Need to Fix Upload
The only file type this app will permit for vaccination records is photos. Most vets send this info in PDFs or similar file types. Needs to be fixed
Inconsistent
At best, Skiptown-Atlanta is inconsistent with what they say they will do and reality. Sometimes there is an update of grooming and rarely receive updates of our pups daycare. The staff has always been nice and courteous. Never experienced issues with the Skippers. Today received a closeup of a dog that I can’t even determine if it’s my dog.
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Can’t update vaccines
Keep adding the vaccine records and nothing happens. Very frustrating
Skiptown app is great
Mu dog loves Skiptown, and I look forward to the twice daily reports Skiptown sends. The app makes managing the reservations easy. Skiptown is also very responsive.
A big NO
The worst experience ever. After a long drive we couldn’t go inside, the receptionist was rude and not helpful at all. We showed her what she needed and there was always something else that she asked for, after loosing over 30 minutes we left without seeing anything. We were not the only ones who left the place disappointed, the same happened to a lady that was before and another that was in the line after us, if you give 1 starts, you can not submit review, If you give 4 stars is possible submit Incredible
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Great app, but buggy
This app has had ups and downs. There’s a bug when you try to download your dog’s pictures from boarding & daycare. Users select the photo and save, but then the other photos are inaccessible. You have to back out of the report, then go back in to view & download the next photo. This was a bug in the early days of the app and reappeared a few versions ago. Not really a 2 star app but hope this will catch developer attention
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Skiptown
Me, Travis and Carlie love Skiptown not only does Skiptown have friendly staff but the staff treats your pups as their own we usually do the bar and park but the other day I took to daycare and she went in without even second guessing it and when we picked her up she had a smile on her face thank you so much Skiptown for taking great care of the pups !!!
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Great app and venue in south end
App is well designed. Daycare will provide am/pm summary with some pictures.
Definitely worth the annual membership if you live in walking distance, hopping into the bar for a beer or two on a random weekend and letting the dog run around after work is clutch AF.
Definitely worth the annual membership if you live in walking distance, hopping into the bar for a beer or two on a random weekend and letting the dog run around after work is clutch AF.
Loud Expensive
Walked in to dogs barking so loud- a very hostile experience. Then to find out that I had to I had to download an app, add medical records and then pay $15 to get in. It was all not worth it. You’ll never see me there again.
Great service!
I use skipper in Dallas and love it! The app is super user friendly and easy to use! And the walkers always have the cutest reports and photos! Highly recommend!
Amazing Service!
This app and the Skipper team make perfect pair! The app is easy to use and navigate and the quality service Skipper provides gives peace of mind that my pup is well cared for when I’m busy at work. Highly recommended!
Great service, good app
I love Skipper and would recommend the service to everyone. The app is good, but would be great with a few updates. First - PLEASE - let me tip my dog walker directly in the app. I always forget to leave cash for them, and honestly, we shouldn’t tip before the service is rendered. They might lose my dog, forget to give treats, stay for 5 minutes, hurt my dog, etc. Why would I tip for that? Conversely, if I see they stayed a couple minutes longer, I see the GPS path they took and how long it was or they gave me a great review of the visit - I might tip a little more. Please, Skipper, please - build this into the app. Second, the scheduling is a bit confusing. You can choose a date, but under it there are buttons for Monday, Tuesday, etc. I didn’t know what those buttons were, so I selected my date and then selected the “Wednesday” button b/c my date was a Wed. Well, I didn’t realize I had set up a recurring visit every Wednesday by doing that. No explanation of those buttons, no alert that my “recurring visit” was scheduled. I had to come back the next day to schedule the Thursday also due to business travel. I canceled my initial visit and then realized that all those recurring ones were there. I then (tried to) schedule a series of two, but after selecting the start and end dates, the “save” button was grayed out. I tried multiple times to no avail and ended up creating two individual visits- that was the only way it would work. Please make scheduling more intuitive! Finally, it’s not optimized for tablets - not a big deal, but I don’t like apps that shrink down to phone-size on my iPad. Thanks!
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Best Dog Walking Service!
Skipper has made my life easier! I love the app and use it to book dog walks for my dog while I’m at work. They send cute pictures and reports of him that make my day!
