I spent $100 to be able to use this for less than 6 months
Things were fine, then I got a new phone and had to re-download apps. I can’t use the app even if I select “use without account”. So the massager is the equivalent of what I can get at the dollar store.
Trash.
Trash.
Garbage app
The app won’t log in anymore and it won’t allow me to create a new account.
Don’t work
Just got the thing now got the app and it does not work and the website is 404 forbidden
Out Of Business?
This has been the biggest waste of time and money I’ve ever experienced. I bought my Lyric at least 2 years ago. In the box were QR codes that were supposed to link to the app once the app was finished…..who does that? The app has never been available to me. There is a QR code in the firmware of the massager that takes you ti a dead link. I just searched “Lyric” in the app and I had to scroll down to find this app. After downloading I had to create an account so that I can update my massager. Well guess what? You can’t create an account because that server no longer exists. Just remove this app from the store.
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Going Out of Business?
Just check their website. They guarantee a new experience coming in April 2023, and here we are in June, with the same “under construction” message present on the landing page. Emails sent to customer service bounce back as undeliverable. If you update the massager via wifi, it is still on a beta release of firmware that feels very half-baked and must switch between two firmware revisions in order to maintain all features. Not sure what’s going on here but I suppose this is the downside to connected devices that fall out of support from the manufacturer. I wish they would’ve made one final “wrap-up” firmware for the device that’ll disable it’s connected functionality so that it will just turn into a dumb massager if they’re going to go out of business.
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