Disappointed with the service
Always deduct money from the bank. Money will get refund to your bank what the use of this app if order is not placed at the particular point of time .When the people in hunger they trusted in this app and order food.
It’s good, but can be improved a lot!
The app doesn’t provide a very intuitive UPI payment page. I personally use PayZapp, but the app doesn’t have any direct link to the app. And if I choose other UPI, it takes me to a webpage where I have to enter the details every time! This is a very bad experience for users. Also the app doesn’t have direct card payment support. That also takes you to a webpage where you have to enter e everything every time!
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Concerns About Food Quality and Options
I’d like to suggest adding a rating option for food items — it’s essential for users to share honest feedback. Currently, the food quality at BDC9 is disappointing, and without a feedback mechanism, there's no way to voice concerns or help improve the experience.
Additionally, SmartQ should work closely with food vendors to enhance the variety and quality of offerings. At present, the limited selection lacks taste and value, leaving many of us feeling dissatisfied and that our money is being wasted.
Improving this would greatly enhance employee satisfaction and ensure better accountability from vendors.
Additionally, SmartQ should work closely with food vendors to enhance the variety and quality of offerings. At present, the limited selection lacks taste and value, leaving many of us feeling dissatisfied and that our money is being wasted.
Improving this would greatly enhance employee satisfaction and ensure better accountability from vendors.
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HardQ instead SmartQ
It’s really frustrating to use in Carelon- as it keep asking for location on every single time and credit card information are not saved and needs manual entry but then card information doesn’t show up on the top it’s on bottom as you’re unable to enter and you can’t even copy paste of it. Hungry app was better comparing it.
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Response from developer
We appreciate you for highlighting it. The same has been shared with our core team and will take necessary actions to make your future experience better. For further assistance you can reach us on support@thesmartq.com.
Big UI Bug
When user clicks on Credit Card field to add Credit car number. The field is cover by the keyboard itself making it unable to see the credit card.
And credit card Detail is not getting saved so user need to reenter agin and again
And credit card Detail is not getting saved so user need to reenter agin and again
Response from developer
Thank you for taking the time to review our app. The same has been highlighted to our core team and will take your feedback as a guiding factor as we're working on it to find the optimal approach that benefits our users. For further assistance you can reach us on support@thesmartq.com.
